Lee was brilliant advising on packages and switching credit as i am in contract with present company so go fibre pay the termination costs, and 5 month free too.... Canny beat that!!! All went well... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Go fibre were brilliant. I called twice before installation and both times my call was answered straight away and the UK staff could not have been more helpful. On the day of installation it was very... Leggi di più
We had a problem streaming from IPad to TV following move from BT to GoFibre which despite numerous phone calls was not resolved. However a visit from their engineer Rhys Holland resulted in a success... Leggi di più
I am absolutely delighted with the service I received today. All issues with my broadband have been resolved including problems getting my printer to connect to the internet which has been a problem... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Informazioni di contatto
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Regno Unito
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4,7
Eccellente
2K recensioni
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For an extra £1 per month to get…
For an extra £1 per month to get upgrade from 150 to 300 bpms is a no brainer, could not turn it down.All done in a couple of days. First class service.
21 aprile 2026
Risposta di GoFibre Broadband
Hey Neil,
What a deal – an upgrade like that for £1 is hard to say no to!
Thank you for the fantastic review! We’re really pleased to hear everything was sorted quickly and that you’re enjoying those ultra-fast speeds.
First class service is exactly what we aim for – thanks again and welcome to the GoFibre family!
Jake
Risposta di GoFibre Broadband
Hey Rob,
Thank you for the great review! We’re really pleased to hear the communication has been excellent.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Risposta di GoFibre Broadband
Hey,
Thank you for the great review! We’re really pleased to hear everything was smooth and hassle-free from start to finish.
That’s exactly the kind of ultra-smooth experience we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
Definitely one star experience and they are evan lucky to get that!!!!
My experience with Go Fibre is that it will not work properly and has no affecting my television as well. No picture or dialogue for long periods. Also broadband keeps cutting off especially when working on projects.It just seems to go down and I have lost the work I have done. I have contacted them on numerous occasions but they state it could be my laptop which I purchased one year ago. The problem I had with my last provider was cost as this is cheaper but I would rather pay that go through this experience all the time
19 aprile 2026
Non scritta su invito
Risposta di GoFibre Broadband
Hi Patricia,
I’m very sorry to read about the ongoing issues you’ve experienced with your broadband and TV service. We recognise the impact this has had, particularly on your ability to work, and this is not the standard of service we expect to deliver.
I can confirm that our team has been in contact with you since yesterday and is actively investigating the concerns you’ve raised to identify the root cause and agree next steps.
Thank you for bringing this to our attention and for your patience while we work to resolve this.
Thanks
Gareth
From ordering to installation was 5…
From ordering to installation was 5 stars sending emails to let me know what was happening the guys installing where very good showing me exactly what to do best broadband ever
16 aprile 2026
Risposta di GoFibre Broadband
Hey James,
Thank you for the fantastic review! We’re really pleased to hear everything was 5 stars from ordering right through to installation.
It’s great to know the updates kept you in the loop and that the team took the time to show you exactly what to do – that makes all the difference.
“Best broadband ever” is some compliment – we’ll take that all day! Thanks again and welcome to the GoFibre family!
Jake
Easiest Utility company ever to deal with
Easiest Utility company I have ever dealt with!
Worth 10 stars not 5, An amazing engineer did a cracking job of the installation and the stable service so far is great value for money. Thank you GoFibre.
16 aprile 2026
Risposta di GoFibre Broadband
Hey,
10 stars?! That’s the ultimate compliment – thank you so much!!
We’re absolutely delighted to hear you found us the easiest utility company you’ve ever dealt with – that’s exactly the experience we aim to deliver.
It’s brilliant to know the engineer did such a cracking job and that you’re already enjoying an ultra-fast, ultra-reliable service that’s hitting the mark.
Thanks again for the kind words and for choosing your local provider – we really appreciate it!
Jake
Risposta di GoFibre Broadband
Hey A McCrorie,
Thank you for the great review! We’re really pleased to hear you found the service friendly and efficient.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Dale and Mike the engineers …
Dale and Mike the engineers were extremely informative,polite and tidy, the installation was quick
29 gennaio 2026
Non scritta su invito
Risposta di GoFibre Broadband
Hey Sheila,
Thank you for the fantastic review! We’re really pleased to hear the installation was quick and that Dale and Mike made such a great impression.
Informative, polite and tidy is exactly what we aim for, so we’ll be sure to pass your kind words on – they’ll be made up to hear that!
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
No problems,all running smoothly!
8 aprile 2026
Risposta di GoFibre Broadband
Hey Mrs Freshwater,
Thank you for the great review! We’re really pleased to hear everything’s running ultra-smooth with no problems at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
It’s good share
9 aprile 2026
Risposta di GoFibre Broadband
Hey Euan,
Thank you for the review! We’re really pleased to hear you’re enjoying the service.
Thanks again and welcome to the GoFibre family – we appreciate it!
Jake
Really good service
8 aprile 2026
Risposta di GoFibre Broadband
Hey Mark,
Thank you for the great review! We’re really pleased to hear you’ve had a really good experience with the service.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
Excellent friendly service.
10 aprile 2026
Risposta di GoFibre Broadband
Hey Christopher,
Thank you for the great review! We’re really pleased to hear you received excellent, friendly service.
That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Risposta di GoFibre Broadband
Hey Billy,
Thank you for the brilliant review! We’re really pleased to hear you’ve had an ultra-fast, ultra-reliable service with no problems at all.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
So far so good
So far so good. No issues and getting the speed I am paying for. Install was easy and the team was excellent that showed up.
8 aprile 2026
Risposta di GoFibre Broadband
Hey Gary,
Thank you for the great review! We’re really pleased to hear everything’s been running smoothly so far and that you’re getting the speeds you expect.
It’s brilliant to know the installation was easy and the team made a great impression on the day too.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
fast broadband
since I had this go fibre installed it has run brilliantly no buffering A1
9 aprile 2026
Risposta di GoFibre Broadband
Hey Alan,
Thank you for the great review! We’re really pleased to hear everything’s been running ultra-fast and ultra-reliable with no buffering at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
Risposta di GoFibre Broadband
Hey Ashley,
Thank you for the great review! We’re really pleased to hear everything’s been ultra-smooth with no issues at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
Great service from a great team no…
Great service from a great team no issues whatsoever with this service I would recommend it to everyone wanting a great service from you thank you so much.
31 marzo 2026
Risposta di GoFibre Broadband
Hey Tim,
Thank you for such a fantastic review! We’re really pleased to hear everything has been ultra-smooth with no issues at all – that’s exactly what we aim for.
It’s brilliant to know the team made such a positive impression too, and we really appreciate the recommendation.
Thanks again for choosing your local provider – we really appreciate it.
Jake
Go Fibre
Excellent customer service from enquiring about go fibre to the fitting of go fibre
10 aprile 2026
Risposta di GoFibre Broadband
Hey Lesley,
Thank you for the great review! We’re really pleased to hear you had excellent service from your initial enquiry right through to installation.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
Absolutely great service even when I…
Absolutely great service even when I had connection issues was dealt with quickly over the phone.friendly engineers and customer service.....
8 aprile 2026
Risposta di GoFibre Broadband
Hey Mr Tweedie,
Thank you for the fantastic review! We’re really pleased to hear you’ve had such a positive experience, even when you did have connection issues – getting things sorted quickly is exactly what we aim for.
It’s great to know both our engineers and customer service team made a friendly and helpful impression too.
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
Needs no user further input!
The installer switched it on and I’ve had no reason to touch it since, works beautifully.
9 aprile 2026
Risposta di GoFibre Broadband
Hey John,
Thank you for the great review! We’re really pleased to hear everything has been running ultra-smooth since day one.
Works beautifully is what we love to hear – thanks again for choosing GoFibre!
Jake
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