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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a beautiful engraved knife set from Gigi & Olive for a wedding. There was a slight mistake on the engraving, however, they were so efficient in helping me get a replacement in time for the wedd... Leggi di più

Valutata 5 stelle su 5

10/10 experience with their customer service. Used the WhatsApp comms to follow up on an order and the team were able to sent the item a day earlier to ensure it would arrive in time for a hen x

Valutata 5 stelle su 5

Martha was such a great help! My parcel was experiencing some delivery issues and she went out of her way to find the parcel and have it redelivered the next day. She was sincerely apologetic and so s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If you’re considering purchasing from Gigi & Olive, just do it. I have never received such flawless customer support. Martha was an absolute angel and helped me when the parcel was delivered to the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Everything from the product and…

Everything from the product and customer service was amazing! have recommended so many people who have had the same brilliant experience! 5* all the way!

5 luglio 2023
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Risposta di Gigi & Olive

Dear Tory, thank you so much for taking the time to leave such a fab review. So pleased you loved our service and we hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Gigi and Olive have been absolutely…

Gigi and Olive have been absolutely brilliant!! I ordered a last minute personalised sarong and they made sure I could get it before I flew which I really appreciated, 10/10 customer service! Thank you x

26 settembre 2023
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Risposta di Gigi & Olive

Hi Jade, thank you very much for your kind review! We are so pleased you loved your personalised sarong! Luella x

Valutata 5 stelle su 5

Barouque Pearl Bracelet

I purchased the Barouque Pearl Bracelets to gift to my mum and my bridesmaids the morning of my wedding. It’s not for a few months but I just know they’re going to love them. They arrived in beautiful packaging. The quality and delicacy of the bracelets are gorgeous and so feminine. I love them so much! Customer service from Gigi & Olive have been amazing and the delivery was super fast and efficient. Thank you!! X

6 settembre 2023
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Risposta di Gigi & Olive

Dear Aleisha, thank you so much for your review! I'm so glad you loved our products and our service. Look forward to welcoming you back soon. Luella x

Valutata 5 stelle su 5

So impressed with the fabulous ladies…

So impressed with the fabulous ladies at G&O who turned my order around so quickly-they made me look organised and the gift recipient was thrilled. Thank you Gigi & Olive!👌

9 agosto 2023
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Risposta di Gigi & Olive

Dear Emma, thank you for your kind review! We are so pleased you loved our service! Luella x

Valutata 5 stelle su 5

Super impressed with the fast turn…

Super impressed with the fast turn around for a printed ribbon I wanted to give my daughter for her wedding bouquet. Georgie was incredibly helpful and I couldn't be happier with the customer service and the beautiful ribbon which was perfect and arrived in plenty of time. Thank you so much for making it happen!!

19 giugno 2023
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Risposta di Gigi & Olive

Hi Clare, thank you so much for such a fab review. We are so pleased you love both the product and service. We look forward to welcoming you back again soon. Luella x

Valutata 5 stelle su 5

Great service

I had a number of hankies personalised for my husband with special memories and places on. The embroidery, hankies and customer service was top notch and would definitely recommend Gigi and Olive.

18 luglio 2023
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Risposta di Gigi & Olive

Thank you so much for your lovely review! Luella x

Valutata 5 stelle su 5

I ordered some beautiful fans for my…

I ordered some beautiful fans for my friends hen do from Gigi & Olive , one unfortunatley arrived broken so I reached out to them on Instagram and they have sent a replacement next day delivery special delivery to me and I couldn't be more grateful!!
Thank you so much to the lovely girls I spoke to on Instagram 🫶🏼

12 luglio 2023
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Risposta di Gigi & Olive

Hi Courtney, thank you for this kind review! We are so pleased that we could help out in time for the hen do! Hope you had a lovely time! Luella x

Valutata 5 stelle su 5

Fantastic service and Products!

Fantastic service and Products!
The first time I have used this company, and SO pleased with the products. I ordered some robes for my daughter’s wedding, and had to email as some were not in stock. I got a really helpful, immediate response to my query which was sorted out straightaway - great personal customer service, very refreshing in this day and age!
The robes are beautiful quality, and arrived promptly - I would definitely buy from here again.

30 giugno 2023
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Risposta di Gigi & Olive

Hi Amanda, thank you so much for taking the time to leave your lovely review, it really means a lot to us. We hope to welcome you back again soon. Warmest, Luella x

Valutata 5 stelle su 5

The most wonderful edit of gifts

The most wonderful edit of gifts, my first stop for something special and chic whatever the occasion. The gift wrapping and personal touches is everything - PLUS excellent and responsive customer service which is so so rare in an online business and very much appreciated.

30 giugno 2023
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such a fab review. So pleased you loved the product and service. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Would buy from them again and again!!

Customer service is absolutely amazing!! I ordered my first personalized hankie for my father just a few weeks before my wedding and Georgie shipped it right away! I got it within a couple days of ordering. I absolutely love the quality and presentation of the hankie I had to buy three more for my grandfather, brother, and future husband.My wedding is 2 weeks away and her team has been extremely helpful in ensuring that the hankies for the men in my life will come well before the big day!! I trust them completely and would buy from then again!!

15 giugno 2023
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Risposta di Gigi & Olive

Dear Analisa, we are so pleased to hear you enjoyed our service and personalised handkerchiefs! Thank you for leaving this fab review. Luella x

Valutata 5 stelle su 5

10/10 customer service!

10/10 customer service!! I needed a last-minute bride gift for a wedding in Barbados ASAP. I frantically messaged Gigi & Olive in hopes of getting something personalised in time to leave (which was unrealistic as it was 4 days before my flight) I reached out via Instagram and was told to email, which I did. I was replied to super quickly by Liv and I have a lovely gift for my friend within hours of our conversation. Liv was amazing and so informative with give me options to fit within my request. Unlike most brands something that seemed unachievable became so easy with Gigi & Olive. Beautiful Products and even better customer service, what more could you ask for? Thank you Liv & Gigi & Olive

13 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

My go-to for ALL gifting! <3

My go-to for all weddings, hens or any gifting!! I’m so obsessed with the luxurious types of products Gigi&Olive stock - it really sets them apart from other retailers I’ve looked at & the quality and attention to detail is truly unmatched! Thank you so much!! x

7 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

My go to for gifting

My go to for gifting, most recently some personalised cashmere socks that my wife absolutely loved! Delivery was quick and easy, look forward to the next order.

15 dicembre 2022
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Valutata 5 stelle su 5

The most wonderful female led small…

The most wonderful female led small business! I have used Gigi & Olive and each time my orders are delivered on time and to the highest quality. The personalised items have been made with so much care - nothing can compare! I’ve bought so many items from them and every time they deliver beyond my expectations. Love them!

5 giugno 2023
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Valutata 5 stelle su 5

I absolutely adore Gigi & Olive

I absolutely adore Gigi & Olive, it has the most beautiful personlised bridal and gifting product. I was so excited to buy a bridal box for my best friend who recently got engaged and it arrived perfectly and on time. The packaging and the quantity of the products were so gorgeous, I am thrilled. Thank you so so much!

1 giugno 2023
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