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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a beautiful engraved knife set from Gigi & Olive for a wedding. There was a slight mistake on the engraving, however, they were so efficient in helping me get a replacement in time for the wedd... Leggi di più

Valutata 5 stelle su 5

10/10 experience with their customer service. Used the WhatsApp comms to follow up on an order and the team were able to sent the item a day earlier to ensure it would arrive in time for a hen x

Valutata 5 stelle su 5

Martha was such a great help! My parcel was experiencing some delivery issues and she went out of her way to find the parcel and have it redelivered the next day. She was sincerely apologetic and so s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If you’re considering purchasing from Gigi & Olive, just do it. I have never received such flawless customer support. Martha was an absolute angel and helped me when the parcel was delivered to the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Beautiful products and amazing service

Really beautiful, unique products and fantastic customer service from Gigi & Olive. I had quite a few questions during the order process and the team answered them all really quickly and helpfully. I’d fully recommend for special occasions and truly lovely gifts and will definitely be ordering from Gigi and Olive again in the future 😊

24 maggio 2024
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Risposta di Gigi & Olive

Such lovely words, thank you so much Niamh! Warmest, Amy x

Valutata 5 stelle su 5

Beautiful brand & amazing customer care

Gigi & Olive not only create beautiful bespoke pieces but also deliver wonderful customer service. I had a small issue they helped me to really quickly resolve and they were so kind in the process. I have ordered from them a few times now and I won't hesitate in doing so in the future. Thank you G&O team! x

9 maggio 2024
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Risposta di Gigi & Olive

Hi Lucy, thank you for your lovely review! We're so glad to have helped you and we hope to welcome you back in the future! Warmest, Amy x

Valutata 5 stelle su 5

Stunning products & excellent customer service!


I ordered a few items from Gigi & Olive for my sisters hen party. I realized that I didn’t look properly at the turn around time for personalised items and realized the items wouldnt arrive in time. I contacted Gigi & olive straight away to ask if there was anything they could do and they responded so quickly and arranged a rushed order service for me so my items would arrive in time! The customer service was amazing and I can’t thank them enough! Everything arrived beautifully packed and the personalized bow was gorgeous! Would recommend to anyone looking for something special to gift ❤️

9 febbraio 2024
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such a fab review Nicole. So pleased you loved the product and service. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Gigi & Olive were amazing!

Gigi & Olive were amazing! We had to place an extremely late order with a tight deadline of less than a full day, yet they delivered exceptional quality. We were in a rush to fly and still had last minute preparations for our fitness retreat, but from the brief chat with their team, I could tell they were all lovely people.

I highly recommend for anyone needing reliable and top-notch embroidery services. I have attached photos on their Google reviews for proof of their work!

Again, a massive thank you to you all for being able to deliver.

Leung & Joshua
JL Health Retreat

29 gennaio 2024
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Risposta di Gigi & Olive

Dear Leung & Joshua, thank you so much for taking the time to leave such a lovely review for us! We are so pleased to have helped and so glad you loved both the products and the service. We look forward to welcoming you back soon! Luella x

Valutata 5 stelle su 5

Absolutely love shopping with Gigi &…

Absolutely love shopping with Gigi & Olive, their customer service is brilliant and I just got the cutest gift for my friend's wedding. Although I had to return it as the size was quite big, they really went out of their way to redeliver in time. Made me so happy ;)

26 gennaio 2024
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Risposta di Gigi & Olive

Hi Athina, thank you so much for such a lovely review. It means so much to us. We look forward to welcoming you back again soon. Luella x

Valutata 5 stelle su 5

If you’re looking to elevate a hen

If you’re looking to elevate a hen, something a little more special. I would look no further I used Gigi&Olive for my friends hen. The service is smooth the packaging and attention to detail is honestly second to none. Would highly recommend!

19 gennaio 2024
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Risposta di Gigi & Olive

Dear Lewis, thank you so much for leaving such a lovely review, we are so pleased to have helped and appreciate you taking the time to write this. So nice to hear you love both the product and service. We loved seeing the wonderful photos from the hen! Luella x

Valutata 5 stelle su 5

Wonderful!

I love Gigi and Olive and have bought a number of things from them as gifts and for parties / goody bags etc
Great service and lovely products

18 gennaio 2024
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Risposta di Gigi & Olive

Thank you so much for your lovely review Millicent! Luella x

Valutata 5 stelle su 5

Beautiful products

Beautiful products, with a charming, helpful and responsive team

10 gennaio 2024
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Risposta di Gigi & Olive

Thank you so much for taking the time to write such a lovely review Richenda! We look forward to welcoming you back soon. Luella x

Valutata 5 stelle su 5

Amazing service! Highly recommend!

I bought a veil from Gigi & Olive in November, but upon receiving my dress recently realised the veil was too white. I contacted G&O to ask their advice about potentially dying it, however, they told me to send it back and they made a new veil in ivory for me which has just arrived! I’m thrilled with the quality of the item and the customer service that I received! 10/10 would recommend!

23 gennaio 2024
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Risposta di Gigi & Olive

Hi Cmur, Thank you so much for taking the time to leave your lovely review, it really means a lot to us. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Amazing gifting experience

Used Gigi & Olive for bridesmaids gifts and now use them for all major gifting moments - such a great curation of products, gift wrap is beautiful and so many amazing personalisation options. You can’t go wrong when you give Gigi & Olive as a gift!

20 dicembre 2023
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Risposta di Gigi & Olive

Dear Charlotte, thank you so much for taking the time to leave such a lovely review, so pleased you love the quality and personalised products! Luella x

Valutata 5 stelle su 5

Amazing small business, highly recommend - love them!

I’ve ordered from G&O a couple of times and have received gifts from friends also. Every experience with them is incredible, from their beautiful hand wrapped gift packaging to their choice of gifts, I absolutely love Gigi & Olive and always recommend them to brides and friends.

14 dicembre 2023
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such a fab review Charlotte. So pleased you loved the product and service. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

I ordered some items for my bridesmaid…

I ordered some items for my bridesmaid proposals and annoyingly got a 10% off email the next day. I requested for the 10% off to be deducted from my order and Georgie happily applied it. The order came quicker than expected and I absolutely loveeeeeed the packaging. An overall great experience and I would order/recommend Gigi and Olive :)

19 gennaio 2024
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such fantastic review. We are thrilled to hear that you enjoyed both the product and service! Luella x

Stiamo esaminando questa recensione secondo i processi di segnalazione di Trustpilot.

Valutata 5 stelle su 5

The best place to buy gifts!!

I ordered a personalised velvet dog bow as a gift for my sisters dog and it was absolutely beautiful!! My sister really loved it! Huge thank you to the G&O team for the best place to buy high quality gifts, and for the easy order process and great communication!

15 dicembre 2023
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Risposta di Gigi & Olive

Dear Kerry, we are so pleased to hear you loved our selection of products and embroidery services. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Perfect dog accessory

My sister ordered a personalised red bow for my puppy, Nala, for Christmas. It is beyond beautiful! The bow is really well made, great fabric and perfect stitching. It came really well packaged, lovely designs and well protected. I love it so much and has made for some great first Christmas photos! Thank you so much.

11 dicembre 2023
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such a fab review. So pleased you loved the product and service. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

I’ve ordered from G&O a few times now…

I’ve ordered from G&O a few times now and every time have received the best customer service when I’ve had a question or needed something ordering quickly. The quality is the best and I’ll definitely be ordering again in future!

20 novembre 2023
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Risposta di Gigi & Olive

Hi Amy, thank you for such a lovely review. It means so much to us. We look forward to welcoming you back again soon. Luella x

Valutata 5 stelle su 5

What an amazing company

What an amazing company. I needed a super rush order and they went above and beyond to do this for me. Amazing customer service

20 novembre 2023
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Risposta di Gigi & Olive

We are so pleased you loved our service Lucy! Thank you for taking the time to write this fab review. Luella x

Valutata 5 stelle su 5

Rushed order service

I ordered a few items from Gigi & Olive for my Bridal party, I soon realised that I didn’t look properly at the turn around time for personalised items and thought the items wouldnt arrive in time. I contacted Gigi & olive straight away to ask if there was anything they could do and they responded so quickly and arranged a rushed order service for me so my items would arrive in time! The customer service was amazing and it seemed like it was no trouble to them even though it must have been quite annoying! I can’t thank them enough for doing that as it meant my Bridesmaids gifts arrived in time and I had the perfect Bridal shower!

7 novembre 2023
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Risposta di Gigi & Olive

Thank you so much for taking the time to leave such a fab review Remy. So pleased you loved the product and that we were able to accommodate a quick turn around for you. We hope to welcome you back again soon. Luella x

Valutata 5 stelle su 5

Amazing - would recommend

Georgie was super helpful in making sure everything arrived on time.

The packaging for the bridesmaid boxes is stunning, as is the inside.

The wedding planner is also beautiful and incredibly fun and useful to go through - definitely something I'll treasure forever.

10 ottobre 2023
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Risposta di Gigi & Olive

Thank you so much for taking the time to write such a lovely review Emilia! We look forward to welcoming you back soon. Luella x

Valutata 5 stelle su 5

LOVE THEM

I am beyond impressed by this company. They were SO helpful when I made a last minute order of two different items. Everyone was so kind, and beyond helpful. They made sure everything I ordered was exactly right before making it, and even helped me express ship all of it to ensure it arrived on time. I cannot express how impressed I am with the quality and service provided. I am at a loss for words at how wonderful these two items are and how much they already mean to me. This company made my big day coming up, so much more magical with them!!

4 ottobre 2023
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Risposta di Gigi & Olive

Dear Camille, thank you very much for your review, we are so happy you loved our products and that you enjoyed the service, it really means a lot to receive this feedback. Luella x

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