JetHose Recensioni 

742
•
TrustScore 3.5 su 5

3,4

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Well outside of being on hold for about 10 minutes, the lady was very helpful sending. She was going to send an email to me regarding my return which I have received an email but nothing about instruc... Leggi di più

Valutata 4 stelle su 5

Unfortunately the information when ordering was somewhat confusing. It was processed before I had chance to review the order. After ordering the communication was poor, and the delivery details were a... Leggi di più

Valutata 1 stelle su 5

Je viens juste de terminer avec Jethoses d'écrire mon commentaire. Allez voir sur leur site parce moi je me suis faites arnaquée et pendants plusieurs mois j'ai envoyé des photos des e-mails et depuis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After scrubbing down a very large front porch, I attached the jet nozzle to my hose and found a definitive strong adjustable spray. But I was disappointed that it was not stronger. All priors pics... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

JetHose is a pressure washer attachment that transforms any standard garden hose into a powerful and practical cleaning tool. Using advanced Hydro Power Technology, it increases water pressure without electricity, bulky equipment, or expensive machines. Designed for everyday convenience, JetHose helps remove dirt, grime, mold, and stains from a wide range of surfaces. It is suitable for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a fresh, well maintained look with less effort. The lightweight yet durable design supports comfortable use and long lasting performance. Dual spray modes allow easy switching between a focused stream for tougher cleaning and a wider rinse for general washing. Compact, eco friendly, and cost effective, JetHose offers a simple DIY cleaning solution for homeowners who want efficient results using the garden hose they already own. It helps save time, reduce effort, and achieve strong cleaning performance in a convenient and accessible way.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

742 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(742)

742 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Feel I got HOSED..

Feel I got HOSED... should change name to "GET HOSED"..!!

8 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hi Merv,

Thank you for bringing this to our attention.

Providing a clear and transparent checkout experience is important to us. For clarity, an order is created only after the checkout process has been completed and payment has been confirmed. Our system does not generate orders on behalf of customers.

Your case has been escalated to our support team for review. A dedicated agent will contact you shortly to review the charges and assist you further.

Kind regards,
Laura from JetHose

Valutata 1 stelle su 5

This company is not to be trusted

This company is not to be trusted. DO NOT TRY TO ORDER ANY PRODUCT FROM THEM ! I visited their site and found what I wanted and put it into my cart. Then in an attempt to do my due diligence I wanted to check shipping costs and refund policy. BUT AT THAT POINT THE SALE WAS COMPLETED WITHOUT MY FINAL OK OR AN OPTION TO ALTER OR CANCEL THE BUY. AND THEN TO MAKE IT EVEN WORSE ADDITIONAL ITEMS WERE ADDED WITHOUT MY KNOWLEDGE OR APPROVAL AND MY BILL TRIPLED. AND PayPal’s “Resolution Center is a joke….they are either understaffed, under qualified or just plain lazy…..no help whatsoever. LAST WARNING….STAY AWAY….I HAD TO LEARN THE HARD WAY…..THIS IS NOT A REPUTABLE COMPANY. SIGNED: Steve Houghton

17 maggio 2026
Non scritta su invito
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Risposta di JetHose

Hello Stephen,

Thank you for bringing this to our attention.

Providing a clear and transparent checkout experience is important to us. For clarity, an order is created only after the checkout process has been completed and payment has been confirmed. Our system does not generate orders on behalf of customers.

Your case has been escalated to our support team for review. A dedicated agent will contact you shortly to review the charges and assist you further.

Please check your email inbox for our message.

Kind regards,
Laura from JetHose

Valutata 1 stelle su 5

I place an order on May 19. "Worst" pressure washer nozzle ever!

I place an order on May 19, 2026 and received a confrmation that 2 orders had been placed, I only wanted to order 1 mind you but the system charged me for 2 instead, I called the customer Service number the moment I notice the mistake, spoke to a rep. and he assured my that I could request a refund as soon as I receive the items, well they came and I tried it what!!! a waste of money the pressure is not strong enough to move a leaf. how in the world could it possible clean the driveway. today is the the 26th of June 2026 and I have not been able to get anyone too responde to to my request for a refund.

15 giugno 2026
Non scritta su invito
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Risposta di JetHose

UPDATE

Hi Deborah,

Thank you for sending over your order details.

We've been able to locate your order and have assigned an agent to review your case further.

Our team is eager to work with you to resolve this ASAP.
___________________________

Hi Deborah,

Thank you for taking the time to share your experience.

We offer several return and refund options to provide flexibility, including full refunds processed in accordance with our return policy. The optional survey is intended only to help us provide the most appropriate return instructions. We would like the opportunity to review your case in more detail.

As we were unable to identify your order from the information provided in your review, we have sent you an email requesting additional details. Please check your inbox when convenient.

Kind regards,
Laura from JetHose

Valutata 4 stelle su 5

Support

As far as speaking to a support person, he was very helpful. However instead of getting return authorization info I’m a getting survey first? And then I’ll get the return info? Confused.

26 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered the jethose on June 2

I ordered the jethose on June 2, 2026. I have yet, as of June 26,2026 been provided with any shipping information.

3 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hi Jim,

Thank you for taking the time to share your experience.

Our team is committed to ensuring orders are shipped and delivered as quickly as possible. We appreciate your patience while your case is being reviewed.

A dedicated agent has been assigned to assist you. Please check your inbox for our message so we can help further.

Kind regards,
Laura from JetHose

Valutata 4 stelle su 5

Clarence was somewhat helpful

Clarence was somewhat helpful. I explained that the high pressure jet nozzle was not at all what I expected. The handle and quick connect are made from plastic. I didn’t expect that. For the price I paid, I was expecting a much higher quality product.

25 giugno 2026
Non scritta su invito
Valutata 4 stelle su 5

Delayed Shipping

I placed an order for the JetHose on June 1, 2026. I received information that it would be shipped out on June 1, 2026. On 6/11/26 I received an email with a tracking number. I checked the tracking number daily and it showed order was in transit . The order was received 6/25/26. I no longer need this item.

25 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered the jet hose online

I ordered the jet hose online , I ended up with 3 due to confusing order forms, I also cancelled the order within 30 of ordering after I checked the charge on my credit card , the ad says your order can be cancelled within 1hr ordering , they said it was already shipped so couldn’t cancel order. The order took over a month to be delivered, upon arrival I started return process only to be offered 25% , then 40%, then 70% return and I could keep the product !!! , I can’t believe this company is actually able to operate !!! The end of the hose doesn’t fit a regular hook up and there’s no more pressure than a regular hose attachment that you can purchase at a hardware store for a fraction of the cost !!!!why is this company still open and operating?

24 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hi Sharon,

Thank you for your feedback.

We value feedback regarding both our products and the purchasing experience, and your comments have been shared with the responsible team. To provide flexibility, we offer several return and refund solutions, including full refunds processed in accordance with our return and refund policy.

After reviewing your order, we can confirm that your case has been resolved. Should you have any further questions, please feel free to reach out to our support team.

Best regards,
Laura from JetHose

Valutata 1 stelle su 5

I ordered the Jethose

I ordered the Jethose, they said it shipped, but gave me no tracking number. I sent them an e-mail for status > no reply it's been 3 days. I should of read the reviews before I ordered it...wont happen again.

14 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hello Nick,

Thank you for sharing your feedback.

Clear communication and reliable order updates are important to us. While tracking information is provided once it becomes available from the carrier, we would like the opportunity to review your specific case and determine what happened.

As we were unable to locate your order based on the review alone, we have requested additional information from you.

Please rest assured that our team will investigate your case further and provide the appropriate assistance.

Kind regards,
Laura from JetHose

Valutata 1 stelle su 5

The jet hose I received was missing the…

The jet hose I received was missing the “adapter/coupler” which locks onto the hose when I complained I was told I received the entire package.
I sent pictures of the jethose and my hose and got offered a percentage of what I paid and keep the item.
I also noticed on my receipt I paid for a “warranty” that I never approved.

14 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hello Lois,

Thank you for your feedback.

We are continually working to improve and value every customer experience shared with us. We also offer several return and refund options, including full refunds processed in line with our return policy.

A dedicated agent is now reviewing your case in detail and will follow up with you regarding the missing adapter and the warranty charge. We appreciate the opportunity to assist you further.

Kind regards,
Laura from JetHose

Valutata 4 stelle su 5

It was hard to determine the charge

It was hard to determine the charge. The site stated one price, then I ordered it and it was a higher prince. I decided to stick with it as I wanted the produce hoping it is all it states. BUT then trying to sign out I kept getting other offers, some cheaper and it was several. So I just kept clicking decline to finally get out of the site. This was about the ordering the product. Even my bank texted me asking me if I placed this order and that is a first time they have done so. I am hoping all is well and I get a hose as described in the webpage. Now I am getting emails offering a discount on the JetHose I thought I ordered. The one on their site but will wait and see what I get for more money that I thought I had to spend to get it. A bit concerned. No way to respond to their emails wanting me to buy what I thought I already bought.

23 giugno 2026
Non scritta su invito
Valutata 2 stelle su 5

I made a mistake when ordering the…

I made a mistake when ordering the product and ordered 4 jet nozzles when I only wanted one. In addition I clicked on "no thanks" when asked if I wanted to add a nano car spray and car cloth but both were added to my order. I contacted customer service right away to change my order. They explained that the order had already gone through even though this was right after the initial order was made and that I could not change the order but not to worry as you have an excellent return process. I tried one of the Jet nozzles
and it just was not what I had hoped for. I would like to return all of the products and get a refund for the total amount.

21 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hi John,

Thank you for sharing your feedback.

We take comments like yours seriously and are committed to providing a clear and transparent purchasing experience. Any optional products offered during checkout are not added automatically and can be skipped. We would also like to review your feedback regarding the product and your return request in more detail.

As we were unable to locate your order based on the review alone, we have sent you a separate request for additional information.

We look forward to reviewing your case and assisting you further.

Kind regards,
Laura from JetHose

Valutata 1 stelle su 5

ordered 3 by mistake and was charged…

ordered 3 by mistake and was charged £185, immediatley contacted them, i mean 10 minutes litrally from the uk and was told that they couldnt amend the order as it had been processed so would have to wait for the items to be delivered, 24 days later they arrived and was told i could have 25 percent discount or pay for postage to send them back, tried endless times to contact them but kept getting we are busier than normal email, their communication is appauling and the item is even worse, do not be fooled by the demos on the advert, i get more power from my standard hose attatchment that was a sixth of the price circa £10 at the garden centre.
total car crash of a company and product, do not waste your money on this pathetic item, i think they must have written their own reviews on what i read prior to purchasing.
stay well clear

24 giugno 2026
Non scritta su invito
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Risposta di JetHose

Hello Nick,

Thank you for taking the time to share your feedback.

Providing clarity and confidence to our customers during every step of the purchasing process is our top priority. We do not engage in deceptive practices and take feedback like this very seriously. Your comments regarding the product's performance have also been noted and will be reviewed by the relevant team.

We offer several return and refund solutions to provide flexibility, including a full refund in accordance with our return and refund policy. A dedicated agent has been assigned to review your case and work toward a suitable resolution.

Kind regards,
Laura from JetHose

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