HORRIBLE! One email confirming purchase after they quickly debited my acct. Not a word since and no shoes! Repeatedly tried to reach them. No luck and no response. Don’t buy from these people.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Where do I begin? I made a purchase on December 15,2025. Package was expected on December 23,2025. Here we are in January 2026, and still no package. There was no direct communication from your compan... Leggi di più
L'azienda ha risposto
I'm very satisfied with my recent experience. Peter always reply to my questions quickly. The product I received was perfect. I definitely come back again for my next purchase. Edited I’m very di... Leggi di più
L'azienda ha risposto
Never Again. The constant delays in shipping was ridiculous! Then on top of that the shoes I received was in a plastic bag and not in the original box as they were promised and these shoes are not a... Leggi di più
Dettagli dell'azienda
- Negozio di scarpe
- Negozio di borse
- Fornitore di sapori, fragranze e aromi
- Negozio di abbigliamento vintage
- Mercato all'ingrosso
Scritti dall'azienda
Genuine Authentic Brand The #1 B2C Genuine Luxury Fashion Marketplace. We sell Genuine Authentic Luxury Brands. From Biggest luxury Brand Designers with history. We Ship Worldwide. Europe within 3 business days and 5-7 days in North America, Asia and Australia. Stocks are 100% Genuine. Limited Edition. 100% Product Quality Satisfaction Guarantee. We guarantee every transaction is 100% secure.
Informazioni di contatto
PO BOX 204, 94557, HAYWARD, Stati Uniti
- +16505691298
- Support@GenuineAuthenticBrand.com
- genuineauthenticbrand.com
1,8
Scarso
73 recensioni
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Genuine Authentic Brand LLC
Hello Ihor,
Thank you for your positive feedback! We’re so glad to hear that you had a great experience with our service. Your recommendation means a lot to us!
If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Super fast deliver shoes are primo
21 maggio 2021
Non scritta su invito
Risposta di Genuine Authentic Brand LLC
Hello Simon,
Thank you for your great feedback! We’re thrilled to hear that your shoes arrived quickly and that you’re happy with their quality. We always aim to provide fast and reliable service.
If you need any further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
response customer service
Customer service is responsive working on addressing an issue with fedex
12 aprile 2021
Risposta di Genuine Authentic Brand LLC
Hello Miguek,
Thank you for your feedback! We’re glad to hear that our customer service team has been responsive and is actively working on addressing the issue with FedEx. We understand how important it is to have a smooth delivery experience, and we’re committed to resolving any challenges as quickly as possible.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Great Experience, But...
Great price for what I wanted, easy ordering process, great communication but it turns out that the item was out of stock. Refund issued promptly and explanation provided via email, just disappointing that availability info wasn’t real-time.
5 marzo 2021
Risposta di Genuine Authentic Brand LLC
Subject: Apology and Update Regarding Your Order
Dear Michelle Milliken,
I hope this message finds you well.
We sincerely apologize for any inconvenience caused. Our supplier has informed us that the item you ordered ran out of stock, and they deeply regret this oversight.
Unfortunately, this can occasionally occur, but we have taken proactive steps to prevent it in the future. We have asked the supplier to update their inventory twice a day to ensure better stock accuracy moving forward. As a result, their inventory system has been fully refreshed for all related items.
Please rest assured that we are committed to minimizing such issues and will continue to improve our processes to provide a smoother experience.
Thank you for your understanding and patience.
Kind regards,
Support Team
www.GenuineAuthenticBrand.com
Risposta di Genuine Authentic Brand LLC
Hello Pam
Thank you for your feedback! We’re so glad to hear that you had a great experience with our fast shipping and customer service. We always strive to provide efficient service and are happy to know we met your expectations.
If you need any further assistance, feel free to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.