HORRIBLE! One email confirming purchase after they quickly debited my acct. Not a word since and no shoes! Repeatedly tried to reach them. No luck and no response. Don’t buy from these people.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Where do I begin? I made a purchase on December 15,2025. Package was expected on December 23,2025. Here we are in January 2026, and still no package. There was no direct communication from your compan... Leggi di più
L'azienda ha risposto
I'm very satisfied with my recent experience. Peter always reply to my questions quickly. The product I received was perfect. I definitely come back again for my next purchase. Edited I’m very di... Leggi di più
L'azienda ha risposto
Never Again. The constant delays in shipping was ridiculous! Then on top of that the shoes I received was in a plastic bag and not in the original box as they were promised and these shoes are not a... Leggi di più
Dettagli dell'azienda
- Negozio di scarpe
- Negozio di borse
- Fornitore di sapori, fragranze e aromi
- Negozio di abbigliamento vintage
- Mercato all'ingrosso
Scritti dall'azienda
Genuine Authentic Brand The #1 B2C Genuine Luxury Fashion Marketplace. We sell Genuine Authentic Luxury Brands. From Biggest luxury Brand Designers with history. We Ship Worldwide. Europe within 3 business days and 5-7 days in North America, Asia and Australia. Stocks are 100% Genuine. Limited Edition. 100% Product Quality Satisfaction Guarantee. We guarantee every transaction is 100% secure.
Informazioni di contatto
PO BOX 204, 94557, HAYWARD, Stati Uniti
- +16505691298
- Support@GenuineAuthenticBrand.com
- genuineauthenticbrand.com
1,8
Scarso
73 recensioni
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Italia Independent eyeglass…
I ordered Italia Independent eyeglass frames. These frames are impossible to find and Genuine Authentic Brand has them and the price is a huge discount.
These were shipped from Italy via FedEx and they arrived in the USA in less than one week. When I had questions about shipping and customs, the staff were responsive and helpful.
The glasses are gorgeous and just what I wanted at an excellent price. I like these so much, I may buy a second pair.
This is an amazing company and I recommend them if they have something that you want.
14 marzo 2022
Non scritta su invito
Risposta di Genuine Authentic Brand LLC
Hello John,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your Italia Independent eyeglass frames and that the entire process—from ordering to shipping—exceeded your expectations. We take pride in offering hard-to-find products at great prices, and it’s fantastic to know we could help you find exactly what you were looking for.
We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need assistance or have any questions, don’t hesitate to reach out!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
My fault !!
I have removed my former reply after remarks from Peter the owner of the business at GAB that the mistake was mine in ordering the wrong item. However I only added one more star for a total of two stars in there performance because they did not go the extra mile for there Customer. I am the owner of a very blessed landscape company here in Florida and we always go the extra mile until the customer has a big smile.
Peter has a lot to learn about business but I know as experience teaches him along the way he will become an amazing servant to his customers and the rewards will be greater than what he tries to save by being right.
I apologize deeply for The mistake in my order and I may use peters business in the future when the disappointmentAnd his correspondence wears off.
11 marzo 2022
Risposta di Genuine Authentic Brand LLC
Subject: Assistance with Your Order
Dear Michael Martin,
I hope you are doing well.
This is Peter from the Support Team. I sincerely apologize for any confusion or inconvenience you have experienced.
Upon reviewing your order, I can confirm that our supplier shipped the correct item as described.
The product details are as follows:
Product Condition: New
Brand: TATIANA
Product: Bath Oil 4 oz
Designer: Diane von Furstenberg
Year Introduced: 1975
Fragrance Notes: African Orange Flower, Hyacinth, Bergamot, Jasmine, Narcissus
Recommended Use: Romantic
For your reference, here is the product listing:
View Product Details
That said, I am here to assist you further. If you are not satisfied with your purchase, you are welcome to return any unused item within 30 days for a full refund.
Please let me know if there is anything else I can do to assist you.
Sincerely,
Peter
Support Team
Genuine Authentic Brand LLC
Recently made a big purchase with this…
Recently made a big purchase with this company and had to make a couple returns. The were very helpful in giving me a quick response to my issues and fully refunded my returns. Great customer service...
with that said & refund completed everything I purchased was replica & the only way they'd give me a full refund was if I gave them a good review here so don't buy Nikes or Jordan's or exclusive kicks from this company none will pass as authentic if your trying to resell them & very unfair that I had to give them a 5 star review in order to get a refund at all. Very disappointed in that kind of business practices
7 marzo 2022
Non scritta su invito
Risposta di Genuine Authentic Brand LLC
Hello Dj,
Thank you for sharing your experience! We’re so glad to hear that our customer service team was able to assist you with your returns and that everything was resolved quickly and to your satisfaction. Providing excellent service is our top priority, and your feedback means a lot to us.
If you need anything further in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Great merchandise and received in…
Great merchandise and received in condition as described. Quick delivery!
4 marzo 2022
Risposta di Genuine Authentic Brand LLC
Hello Merrie,
Thank you for your positive feedback! We’re thrilled to hear that you’re happy with your merchandise and that it arrived in the condition you expected. We strive to provide quick and reliable delivery, and we’re glad to know that we met your expectations.
If you need any further assistance, please feel free to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
I got a beautiful coat
I got a beautiful coat. Amazing quality I love it I recommend!
3 marzo 2022
Non scritta su invito
Risposta di Genuine Authentic Brand LLC
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you love your coat and are happy with its quality. Your recommendation means a lot to us, and we’re grateful for your support.
If you ever need anything else in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
They sent me the wrong size shoes and…
They sent me the wrong size shoes and would not return the shoes unless I ordered another pair first. Then they tried to say, I ordered the wrong size so it’s was my fault I couldn’t get a refund. Then they kept sending me an order list with a size 4 saying this is what I ordered. I told them idk how this could have happened cause I know if I’m buying Jordan’s offline I’m definitely going to make sure everything is right. They were very unprofessional and tried to make it seem like it was my fault! And they didn’t want to help me with the wrong size shoes and stop communicating with me! Update! 2025
They ended up sending me the size 11 but the shoes were fake! Smmfh! They got me! Never again will I buy anything from them
21 febbraio 2022
Risposta di Genuine Authentic Brand LLC
Subject: Delivery Confirmation and Request for Feedback
Dear Kevelin,
I hope you are doing well.
We are pleased to inform you that we have sent a replacement pair in US size 11, and according to UPS tracking, the package has been successfully delivered.
You can view the delivery details here:
UPS Tracking Information
As a small favor, we kindly ask if you could consider updating your review to reflect how we addressed and resolved your concerns.
Your feedback would greatly support our Customer Service Team and help us continue providing excellent service to all our valued customers.
We truly appreciate your time, effort, and support.
Sincerely,
Joanne E.
Customer Service Team
Genuine Authentic Brand LLC
Ordered on 01/23/22
Ordered on 01/23/22 and when I received there were some issues. Their Customer Service worked with me to get a refund.
20 febbraio 2022
Risposta di Genuine Authentic Brand LLC
Hello Casey,
Thank you for sharing your feedback! We’re sorry to hear that there were issues with your order, but we’re glad our customer service team was able to assist you in processing a refund. We always strive to ensure that our customers are fully satisfied, and we appreciate your understanding throughout the process.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Nice kicks for a good deal…
Got some really sweet kicks for a GREAT deal…
But it took almost a month with super shotty tracking info.
It would’ve been fine if the package didn’t literally disappear for 30 days then randomly show up at my door,
If it wasn’t for a nice discount, I’d give it a 2…these shoes better be real too lol
19 febbraio 2022
My Jordan 1s
My Jordan 1s, both that I purchased look great. I just haven't taken them to confirm authenticity yet that's why 4 instead of 5 stars
9 febbraio 2022
Risposta di Genuine Authentic Brand LLC
Dear Customer,
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re happy with your Jordan 1s. We understand the importance of ensuring authenticity, and we’re confident that you’ll find them to meet all expectations. Should you need any assistance confirming their authenticity or have any other questions, feel free to reach out. We’re here to help!
We truly appreciate your support and look forward to serving you again.
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Sent my order to Delaware when I live…
Sent my order to Delaware when I live in California. Did nothing to help at all. 10/10 would never recommend. Place is a SCAM.
5 febbraio 2022
Risposta di Genuine Authentic Brand LLC
Subject: Delivery Confirmation and Request for Feedback – Order #1322
Dear Isaiah McKnight,
I hope this message finds you well.
We are pleased to inform you that your order #1322 has been successfully delivered.
Here are the tracking details for your reference:
Carrier: FedEx
Tracking Number: 288692017750
Delivery Date: Friday, February 4, 2022, at 2:34 PM
Location: Sacramento, CA – Left on porch (Delivery authorized)
You can view the full tracking information here:
FedEx Tracking Link
We would truly appreciate it if you could take a moment to share your honest feedback regarding your experience with us. Your input helps us continue to improve and better serve our customers.
Thank you for your support.
Sincerely,
Customer Service Team
GENUINE AUTHENTIC BRAND LLC
Risposta di Genuine Authentic Brand LLC
Hello Jason,
Thank you for your positive feedback! We’re so glad to hear that you had a great experience with our fast service. We’re committed to providing excellent service, and we appreciate your support.
If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Risposta di Genuine Authentic Brand LLC
Hello Rob,
Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with both our prices and products. We always aim to offer the best value to our customers, and we’re glad you had a positive experience.
If you ever need anything else, feel free to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Risposta di Genuine Authentic Brand LLC
Hello Vita,
Thank you for your feedback! We’re thrilled to hear that you were pleased with both our fast international shipping and the quality of the product. We strive to offer a seamless shopping experience for our customers around the world, and we’re glad we met your expectations.
If you need any assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Risposta di Genuine Authentic Brand LLC
Hello Petricia,
Thank you for your kind words! We’re so glad to hear that you’re happy with both the product and the fast, reliable courier service. We always aim to provide the best experience for our customers, and we’re thrilled that we met your expectations.
If you need any further assistance, feel free to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Excellent delivery time
Excellent delivery time; arrived sooner than expected. Product as described. Would definitely order again!
17 ottobre 2021
Risposta di Genuine Authentic Brand LLC
Hello M,
Thank you for your great feedback! We’re thrilled to hear that your order arrived sooner than expected and that the product was just as described. We always aim to deliver an excellent experience, and we’re excited to know you’d order from us again.
If you need any assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Risposta di Genuine Authentic Brand LLC
Hello Deb,
Thank you for your wonderful feedback! We’re so glad to hear that your product arrived on time and in great condition. We always strive to provide prompt and reliable service, and it’s great to know we met your expectations.
If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Amazing
Easy to deal with, amazing product and fast delivery from Italy to New Zealand, Lovely handwritten note included
14 agosto 2021
Risposta di Genuine Authentic Brand LLC
Hello Christine,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us, from the ease of the process to the fast delivery all the way to New Zealand. We’re also happy that you appreciated the handwritten note—we like to add that personal touch for our customers!
If you ever need anything else, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Excellent goods & services
Excellent response of the staff. Quality and price are highly competitive. Love to recommend to friends and family members.
28 luglio 2021
Non scritta su invito
Risposta di Genuine Authentic Brand LLC
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with both the quality of our products and the service you received. It means a lot to us that you would recommend us to your friends and family!
If you ever need anything else, feel free to reach out. We’re always here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Always get a feedback quickly when I…
Always get a feedback quickly when I asked questions. I got my package fast ( 2 weeks) Thank you
20 luglio 2021
Risposta di Genuine Authentic Brand LLC
Hello Fatima,
Thank you for your kind feedback! We’re so glad to hear that you’ve had quick responses to your questions and that your package arrived promptly. We strive to ensure a smooth and efficient experience for all our customers.
If you ever need further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Risposta di Genuine Authentic Brand LLC
Hello Demetrios,
Thank you for the 5 stars! We truly appreciate your feedback and are grateful for your support. If you ever need assistance in the future, please don’t hesitate to reach out.
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
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