Worst shopping experience ever...they delivered the wrong package and never exchanged after countless calls and emails
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الموقع تمام ماعلي شي بس الشنطة كانت في عيوب لم توضح بالصور ولا يوجد تفاصيل والمشكلة ان المندوبة الي تتواصل معاي كانت ماتتكلم الا باللغة الانجليزية ولم احصل على مرادي والامور المتعلقة بمواصفات الشن... Leggi di più
Don’t trust the website offer They are offering (Cash back) for Christmas. After I bought a chanel bag , the customer service agent called and told me that DHL cost is higher during th... Leggi di più
L'azienda ha risposto
Only have bought not sold yet (commission they are charging on the higher end of the spectrum) but the experience has been excellent so far. Friendly customer service, items are properly described on... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The best selection of preloved luxury fashion items. Find authentic items from Chanel, Hermes, Christian Dior, Louis Vuitton, Prada, Gucci and so much more.
Informazioni di contatto
Villa 596, Jumeirah Beach Road Dubai, Um Suquiem 1, Dubai, Emirati Arabi Uniti
- +971 4 3942753
- customercare@garderobe.ae
- garderobe.ae
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The best place to shop luxury and…
The best place to shop luxury and sustainable!
I have been shopping in Garderobe for 10 years. The team is passionate and very professional. I highly recommend this place for all fashionistas!

Risposta di Garderobe
Great first experience
Great first experience: I got two dresses and a pair of shorts; everything looks brand new and its very carefully packaged. I will surely buy again at the Garderobe.

Risposta di Garderobe
Best resellers of luxury bags
I love the bag I bought at Garderobe! The person I was dealing with was very helpful and knowledgeable.
I love their selection and high quality of the products compared to other re-sellers in Dubai.

Risposta di Garderobe
Don’t trust the website offer
Don’t trust the website offer
They are offering (Cash back) for Christmas.
After I bought a chanel bag , the customer service agent called and told me that DHL cost is higher during the holiday season, therefore we will pay them the extra charge from your cash back + they didn’t ship the item 7 days later .
So I am facing a delay on the delivery and not going to receive the cash back.
I am still waiting for their reply.
This is the last time I buy from them
They are not suitable for selling luxury items , the are unprofessional .
Not recommending them at all.

Risposta di Garderobe
Quality collection of authentic…
Quality collection of authentic pre-loved luxury goods, and to top it off the staff is extremely helpful and trustworthy!
Considering how difficult the times…
Considering how difficult the times have become, garderobe has made us easier and more convenient to be able to be a part of their community.
Thank you!
Good Experience
One-stop destination for your luxury products at affordable prices. Great collections and the staff was helpful
Great experience
Friendly staff, great service and an excellent collection of luxury products.
Loved the experience
Got my first gucci from this store! 🙈
Loved the experience.
It's got amazing collection with great offers!
Can't wait to shop more!
Cool place to shop Luxury at affordable…
Cool place to shop Luxury at affordable rates! A must visit in Dubai
Amazing Store for Pre-Loved Luxury
Amazing Store for Pre-Loved Luxury! They also have installments with postpay as their payment options which is very efficient 🙏🏼❤️
Doesn anybody know how much are the…
Doesn anybody know how much are the import duties and taxes for Saudi Arabia for 2 gucci products, 6000 AED ?
Thank you very much!

Risposta di Garderobe
BE VERY, VERY CAREFUL: MY "AUTHENTICATED" ITEM TURNED OUT TO BE A FAKE .
-I ordered an Emilio Pucci shirt online. It was described as exactly that, with absolutely zero reference to any fundamental changes to the stitching and shape.
-When I went to pick it up, I realised it looked fake and did not have a label.
-The receptionist and then the manager denied it till they were blue in the face. I insisted they show it again to the authenticator.
-The manager came back out. This is what she said:
"The print part of the shirt is Pucci. But the panels in the side and at the bottom have been added by the last user" (non-Pucci, local tailor alteration - cheap cloth that completely changed the design).
That's like selling me a Chanel necklace and saying: These beads are real Chanel, these ones are from Satwa.
They refunded the money - then I got a call from the manager apologising but continuing to insist the product is still an Emilio Pucci shirt despite the cloth inserts, design change and no label. You can also see that in the response below . I wonder if any Pucci store would call it a genuine Pucci shirt with its newly added white side cloth panels and tacked on blue hem. What do you think?
Be careful of what you buy, make sure all parts of the product are by the claimed designer. Not just the front and the back of the shirt.

Risposta di Garderobe
الموقع تمام ماعلي شي بس الشنطة كانت في…
الموقع تمام ماعلي شي بس الشنطة كانت في عيوب لم توضح بالصور ولا يوجد تفاصيل والمشكلة ان المندوبة الي تتواصل معاي كانت ماتتكلم الا باللغة الانجليزية ولم احصل على مرادي والامور المتعلقة بمواصفات الشنطة غير واضحة وياليت يتم ترجمة الموقع باللغتين وبالذات بما يتعلق بعيوب ومواصفات السلعة
Amazing service
Amazing service, I was able to navigate the online store very easily
Amazing service and very fast…
Amazing service and very fast responding stuff ! It got shipped to me to Saudi Arabia in less than five days I definitely would use it again everything on their website is priced at reasonable and amazing prices that would suit everyone I would definitely recommend it to everyone!
It was disappointed
It was disappointed, because I already asked u of the item is still available and u have confirmed me “yes”
But after I did my shopping online , u easily called me after one day saying sorry it is sold out . Ohhhhh my God 🤬.. why ( I was so happy I got the watch )

Risposta di Garderobe
Excellent services
I love Garderobe!!!!
I love Garderobe!!!!! One of my favorite places to shop in Dubai.
the filipina lady was kind enough to…
the filipina lady was kind enough to let me in to pick up my purchase even though it was past 8pm ... i guess the bag that i bought should have been a little cheaper
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