Worst shopping experience ever...they delivered the wrong package and never exchanged after countless calls and emails
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Scopri cosa dicono le persone
الموقع تمام ماعلي شي بس الشنطة كانت في عيوب لم توضح بالصور ولا يوجد تفاصيل والمشكلة ان المندوبة الي تتواصل معاي كانت ماتتكلم الا باللغة الانجليزية ولم احصل على مرادي والامور المتعلقة بمواصفات الشن... Leggi di più
Don’t trust the website offer They are offering (Cash back) for Christmas. After I bought a chanel bag , the customer service agent called and told me that DHL cost is higher during th... Leggi di più
L'azienda ha risposto
Only have bought not sold yet (commission they are charging on the higher end of the spectrum) but the experience has been excellent so far. Friendly customer service, items are properly described on... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The best selection of preloved luxury fashion items. Find authentic items from Chanel, Hermes, Christian Dior, Louis Vuitton, Prada, Gucci and so much more.
Informazioni di contatto
Villa 596, Jumeirah Beach Road Dubai, Um Suquiem 1, Dubai, Emirati Arabi Uniti
- +971 4 3942753
- customercare@garderobe.ae
- garderobe.ae
2,5
Scarso
99 recensioni
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Worst shopping experience ever
Worst shopping experience ever...they delivered the wrong package and never exchanged after countless calls and emails
4 settembre 2026
Non scritta su invito
Irresponsive
Irresponsive. Tried to reach the Customer Support but no response when it comes to replacement.
25 agosto 2026
Non scritta su invito
Amazing shopping experience
Amazing shopping experience! Fast delivery, beautifully packaged, and my item arrived exactly as described. The quality is excellent, and the selection on the website is amazing. Great customer service too, highly recommend!
14 agosto 2026
Non scritta su invito
Best luxury finds
I love Garderobe, it has the best luxury finds, deals and I love that they have tabby!
18 luglio 2023
My experience of my first purchase was…
My experience of my first purchase was amazing. The store assistant was quick to respond sent me photos and videos of the bag I bought. I love the fact that they have different monthly instalments plans. She informed me about everything before making the purchase and was patient with me. So far so good I will repurchase again.
2 febbraio 2023
Non scritta su invito
Risposta di Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
I am very satisfied with the purchases…
I am very satisfied with the purchases and the quality, I also cannot note the service, a very neat and polite approach!
6 febbraio 2023
Non scritta su invito
Risposta di Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
Variety of products
They have plenty of products, from different brands. I loved their clothes, bought a dress and a t shirt and a pair of Chanel Earrings.
29 dicembre 2022
Non scritta su invito
Risposta di Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
They sold a Fake Goyard Wallet to me.
They sold a Fake Goyard Wallet to me.
I bought a Goyard wallet from the brand which was deemed fake by two authenticating companies. On Garderobe's about us page they have mentioned that they get each item authenticated by a third party authentication company; I asked them which company was the one who authenticated the Goyard wallet, and they said that they would not share this information (implying they don't use any third party authentication company). I asked them to refund my money which they haven't done.
22 ottobre 2022
Non scritta su invito
Risposta di Garderobe
Hello Raghavendra,
At Garderobe all of our items go through an extensive inspection and authentication process to ensure that we do not accept or sell counterfeit products.
As we discussed with you privately on 19/11/2022, we requested that you send the wallet for us to inspect and re-authenticate; as per Garderobe's policy, our customers are entitled to 100% refund if an item is found to be inauthentic, however we can only re-authenticate the item if it is physically present. Unfortunately, you did not bring the item and were unresponsive after we offered to collect it from you.
Everyone was super friendly
Everyone was super friendly. All products seemed brand new and in great condition.
19 novembre 2022
Non scritta su invito
Risposta di Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
Best place for preloved
Super selection of items and great quality. Friendly, professional representatives and tailor made service. 🤗
19 ottobre 2022
Risposta di Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
I recently discovered Garderobe through…
I recently discovered Garderobe through a friend and I wish I’d found it sooner. The pieces are all in great condition, the prices are amazing and the staff is very helpful and patient. Definitely recommend this place, will be back
11 ottobre 2022
Non scritta su invito
Risposta di Garderobe
Hello Atefeh
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
I think they have best prices in the…
I think they have best prices in the town for bags and shoes. Recommend it
1 settembre 2022
Non scritta su invito
Risposta di Garderobe
Hello Gaziza,
Thank you for taking out some to time to share this wonderful review with us.
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
I bought a dress from Garderobe a few…
I bought a dress from Garderobe a few days ago and I was so impressed by their customer service and the collection that they carry. The prices were also very reasonable. Will definitely be coming back soon!
9 agosto 2022
Non scritta su invito
Risposta di Garderobe
Hello Aishwarya,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Risposta di Garderobe
Hello Tania,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Great experience!
The quality of items is great. I purchased a Chanel bag and the entire process was so smooth. The team was constantly in touch with me and made sure the item was delivered in best condition at a really good price!
3 agosto 2022
Non scritta su invito
Risposta di Garderobe
Hello Priscilla,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Loved my experience, 10/10!
I found Garderobe through a website recommendation for secondhand designer clothing. I came in and Kaye immediately welcomed my party. She was incredibly helpful and kind throughout our entire experience. While I was trying out a couple pieces, she kept the rest of my family company and talked about places in Dubai she recommended. Her knowledge about the store, designer pieces, and help in general is absolutely outstanding. She even went beyond and helped us find a car to our next destination! I fell in love with a dress and immediately purchased it. 10/10 recommend, will be back!
2 agosto 2022
Non scritta su invito
Risposta di Garderobe
Hello T Sonz,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Always great ordering from them.
31 luglio 2022
Risposta di Garderobe
Hello Rebecca,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
I love this store
I love this store! I got a dior sneakers and the team is very patient and helpful! Great service and beautiful items!
31 luglio 2022
Non scritta su invito
Risposta di Garderobe
Hello Christin,
Thank you for taking out some time to share this wonderful review with us.
We are always happy to hear that our customers are having a great experience. We always look forward to serving you again.
Kindest Regards,
Garderobe Team
Good service
I purchased a Louis Vuitton Bag and the staff was very supportive and kind. Will definitely come back again.
29 luglio 2022
Non scritta su invito
Risposta di Garderobe
Hello Aastha,
Thank you for taking out some time to share this wonderful review with us.
We are always very glad that you had a great experience.
Looking forward to seeing you again.
Kindest Regards,
Garderobe Team
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