The Garden Trellis Company Recensioni 1093

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I have recently purchased 3 privacy garden trellis, posts and toppers from this company. They were delivered by a very friendly delivery man who answered my questions about fitting them onto a very o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We bought from the Trellis Company on the assumption they would provide top quality trellises. But we were only mildly satisfied. The quality of the wood and the finish is NOT top quality. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A real quality product, & very convenient delivery. Only wish I’d gone for the cutting service for one panel as I had assumed the frame was just overlapping timber lats so easy for a DIY resize, but... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very Good Customer Service !!! Nice product, reasonable price! My order was easy to make - when the delivery arrived - really nice trellis but sadly it was damaged in transit - I emailed them with a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di materiali per recinzioni

Scritti dall'azienda

Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1K recensioni

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1093)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent people to deal with - High quality 6ft tall open trellis.

Excellent people to deal with. Very high quality 6'' x 6'' Open bow top trellis, very hard to find any that are quality made, these are. Delivery was super fast with there own driver who was very helpful. My neighbour now wants them for his garden,

15 agosto 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

We are pleased to hear your are happy with everything! Thank you for the very positive review!

Valutata 5 stelle su 5

Quality product and service

Great first experience of this company. The trellises arrived quickly and in good shape and are excellent quality. They also answered a query I had very quickly.

30 settembre 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

Thanks for taking the time to give us the top review!

Valutata 5 stelle su 5

This is a local company

This is a local company, I asked for a certain type of trellis. Luckily for me, they had one already to go. So, all I done was paid, put it in my car and install it, on the same day! Was easy....

19 giugno 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

Thank you for the top review!

Valutata 4 stelle su 5

I was extremely impressed with the…

I was extremely impressed with the quality of the product, hardwood trellis.

7 settembre 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

Thank you for taking the time to leave us a review. We are delighted you are so pleased with your trellis. We always strive to constantly improve our products and services, If there is anything we could have done better to have achieved 5 stars please let us know.

Valutata 5 stelle su 5

Excellent

I am so pleased with the garden trellis that I purchased on line with this company. The quality of the wood is great plus delivery and customer service was efficient.
Can’t find anything else to say other than I would definitely recommend this company

6 agosto 2024
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Risposta di The Garden Trellis Company

We are pleased to hear you are happy with GTC. Thank you for taking the time to give us the top review!

Valutata 5 stelle su 5

Always good quality

Always good quality, always a happy helpful driver. Have used on more than 10 occasions and can not fault the service they provide.

5 agosto 2024
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Risposta di The Garden Trellis Company

We are pleased to hear you are happy with everything. Thanks for the top review!

Valutata 5 stelle su 5

Very good quality

Very good quality!

We ordered the pre- painted privacy trellis in black. Getting it painted really hikes the price up, but we are very pleased with the end result!

30 settembre 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

We are pleased to hear you are happy with your panels. Thank you for the top review!

Valutata 5 stelle su 5

High Quality Excellence

I’ve used The Garden Trellis Company for over ten years for many of my garden design projects in London. The quality is excellent and they are efficient and great to deal with, particularly Liam, who looks after the bespoke orders, who goes above and beyond to get the work right for the clients.

20 settembre 2024
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Risposta di The Garden Trellis Company

We are pleased to hear you are happy with our products and our service. I will pass your comments on to Liam as well. Thank you for taking the time to give us a top review!

Valutata 4 stelle su 5

Your Trellis

Dealing with your company was great and your Trellis product is second to none. Giving a free small tin of touch up paint is also a thoughtful idea. However, I spent over £3000 on Trellis and when I asked for an extra free tin of touch up paint because of the size of my order, my request was refused. That’s mean, hence only 4 stars!

19 settembre 2024
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Risposta di The Garden Trellis Company

Thank you for taking the time to review us. I am sorry to hear you are unhappy with paying for additional paint. We always send a small pot of paint out of courtesy, for touching up painted items on site.

We are always reviewing our prices to ensure we are as competitive as possible which then does not allow for providing additional items free of charge. As I am sure you can appreciate, anything over and above what you have paid for that you require to complete your installation would need to be chargeable.

I am pleased to hear that you are happy with the trellis you have received from us though.

Valutata 4 stelle su 5

Frame joints not the best…

The trellis’s I brought were generally good quality but the frame joints weren’t terrific. I modified a number of them as I had to reduce the size anyway.

3 luglio 2024
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Risposta di The Garden Trellis Company

Thank you for taking the time to leave us a review. We offer a choice of different panel options to suit everyone's budget. Our Prestige range, although a bit more expensive, have fully mitred corners on the framing and are screwed together, which may have been more what you were looking for. The panels you have purchased have stapled corners but are still an attractive alternative and I hope you are happy with your finished scheme.

Valutata 4 stelle su 5

Good company

Firstly delivery was really quick and the products were mainly very good. I bought regular slated panels and a couple of the skates were damaged which was fine as I was cutting a couple off anyway for the height. Time will tell how treated they are and how long they will last. Would have been 5 star but even spending £500 delivery was expensive

14 agosto 2024
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Risposta di The Garden Trellis Company

Thank you for your feedback. I am sorry to hear that the panels arrived damaged, although pleased these didn't cause you too much of an issue, although we would have been happy to swap these for you. We do try and keep our delivery costs down and offer free delivery to many areas of the UK. Unfortunately, because you are so far away from us (around a 450 mile round trip), you would have needed to spend £870 to qualify for the free delivery. With regard to the warranty on this product, we offer a 12 year guarantee against rot and insect attack.

Valutata 5 stelle su 5

This is the second time I have ordered…

This is the second time I have ordered from The Garden Trellis Company and on both occasions I have been delighted with the orders.
Beautifully crafted, perfect colour as stated and delivered on time.
The company has a brillaint range of Trellis designs and colours to match all tastes.

1 agosto 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

We are pleased to hear you are happy with everything. Thank you for taking the time to give us the positive review.

Valutata 5 stelle su 5

Very impressed with the quality of the…

Very impressed with the quality of the panels, they arrived on time and were very well packaged in cardboard. I am looking at placing another order soon.

26 luglio 2024
Non scritta su invito
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Risposta di The Garden Trellis Company

Thank you for the top review!

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