I was fortunate enough to have JAMES as my customer representative, all I can say is what a helpful, friendly, polite professional. Any company would benefit from someone like James. He sorted the iss... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very pleased with the comfort and color of the chairs which were a lovely emerald green..as described. The table looked great, good and solid. The 2 guys who delivered arrived on time and were more... Leggi di più
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Had a delivery yesterday, a rise & reclining with message and heat. Kept well informed about my delivery, what date it will be delivered and time if this is suitable. The guys phone me yesterday... Leggi di più
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We chose this dual recliner riser electric chair for my husband who recently came out of hospital. It is perfect size, comfortable and easy to operate. It was also easy to put together. Very happy wit... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
A Large Range Of Recliners, Gaming & Occasional Chairs At Low Prices From Furniture Online, In Stock With Fast Delivery. Order Online Or Call 0116 218 2900 For More Information.
Informazioni di contatto
318 Melton Road, LE4 7SL, Leicester, Regno Unito
- 0116 218 2900
- info@furnitureonline.co.uk
- furnitureonline.co.uk
4,6
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6K recensioni
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Easy purchase and good service
13 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi A Hippo
Thank you for your 5-star review! We’re delighted to hear that you found the purchasing process easy and our service to be good. We really appreciate your kind feedback and hope to serve you again in the future!
Kind regards,
Furniture Online
The recliner chair is very comfortable…
The recliner chair is very comfortable and well made. The ordering & delivery process was smooth and the drivers were very professional and helpful, they put the chair in the room of my choice and removed all the packaging.
27 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Dan
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re enjoying your new recliner and found it comfortable and well-made. It’s also great to know that the ordering and delivery process went smoothly and that our delivery team provided a professional and helpful service. We really appreciate your kind feedback and hope you enjoy your chair for many years to come!
Kind regards,
Furniture Online
Great value
Thought I had reviewed this company bought a reclining chair, good price,quick delivery,great delivery guys wouldn't hesitate to buy again.
9 ottobre 2025
Risposta di FurnitureOnline.co.uk
Hi Fiona
Thank you so much for your fantastic 5-star review! We’re delighted to hear you’re pleased with your reclining chair and that you found our pricing, delivery, and delivery team to be excellent. We really appreciate your kind words and look forward to welcoming you back again in the future!
Kind regards,
Furniture Online
The hole 3 steater and arm chairs that…
The hole 3 steater and arm chairs that I brought is rubbish. Will never buy from furniture online. The make of the furniture just falls apart and you can feel the hard backing and very uncomfortable.
10 novembre 2025
Risposta di FurnitureOnline.co.uk
Hi Cheryl
We’re very sorry to hear that you’ve experienced these issues with your three-seater sofa and armchairs. We completely understand how disappointing it must be to find the furniture uncomfortable and to have concerns about the quality and condition of the items.
We would really appreciate the opportunity to look into this for you and see how we can help. Could you please send us some clear photos or a short video showing the faults to sales@furnitureonline.co.uk, using your order number as the email subject? This will allow our team to review the issue and advise you on the appropriate next steps.
We take feedback like this seriously and always aim to provide quality products and a positive customer experience. We’re sorry that your experience has not met those expectations, and we hope to have the opportunity to assist you further.
Kind regards,
Furniture Online
Gave me a time slot
Gave me a time slot, stuck to it, kept me informed and delivery and construction was seamless 👌
25 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Stephen
Thank you so much for your 5-star review! We’re delighted to hear that everything went smoothly, from keeping you informed and sticking to your delivery time slot to the seamless delivery and construction. We really appreciate your kind feedback and are pleased to know you had such a positive experience with us!
Kind regards,
Furniture Online
We had a problem with a chair purchased…
We had a problem with a chair purchased from Furniture online a few months ago. I spoke with James at the company, he was really helpful and organised a replacement straight away. He also cleared up a mix up in the delivery, we now have a replacement chair just a few days after we first contacted the company. Very good customer service and a very approachable company
29 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Mrs M
Thank you so much for your wonderful 5-star review! We’re delighted to hear that James was able to assist you promptly and resolve both the chair issue and the delivery mix-up. It’s fantastic to know that you received your replacement within just a few days and were pleased with the level of service you received. We truly appreciate your kind words and are so grateful for your trust in Furniture Online!
Kind regards,
Furniture Online
Risposta di FurnitureOnline.co.uk
Hi Renata
Thank you so much for your 5-star review! We’re delighted to hear that you were happy with our delivery service and found it fast and professional. We truly appreciate your kind feedback and hope you enjoy your purchase!
Kind regards,
Furniture Online
I am very pleased with them chairs I…
I am very pleased with the chairs I purchased from furniture online. The service was very prompt.
I had an issue with one of the chairs, but this has been rectified by James. James was highly professional and delt with my issue effectively and to my complete satisfaction. Many thanks.
2 settembre 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi William
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re pleased with your chairs and that you found our service prompt and helpful.
We’re especially pleased to hear that James was able to resolve the issue with your chair professionally and to your complete satisfaction. We’ll be sure to pass on your kind feedback to him.
Thank you again for choosing Furniture Online, and we hope you continue to enjoy your chairs!
Kind regards,
Furniture Online
I spoke to James regarding the…
I spoke to James regarding the necessity of informing the courier of an unavailable date for delivery of my order.
James was fantastic. Very helpful. Very efficient and most of all, polite and friendly.
First class service. Thank you!
1 settembre 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Lesley
Thank you so much for your fantastic 5-star review! We’re delighted to hear that James was able to assist you and made arranging your delivery around your unavailable date so easy. We’ll be sure to pass on your lovely feedback to him, as we know he’ll be pleased to hear it. Thank you for your kind words and for choosing us; we really appreciate your support!
Kind regards,
Furniture Online
Fabulous daybed frame
Fabulous daybed frame. Good price & quality . Easy to assemble. Quick delivery and great communication.
21 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Jane
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with the quality and value of your new daybed frame, and that you found it easy to assemble. It’s also great to know that the quick delivery and communication made your experience a positive one. We really appreciate your kind feedback and hope you enjoy your daybed for many years to come!
Kind regards,
Furniture Online
I’ve had this chair for over two weeks…
I’ve had this chair for over two weeks now, thought I’d properly test it out before leaving a review. I did have an initial issue with the fact a delivery date hadn’t been provided, however after emailing furniture online, they dealt with my query quickly and professionally. I then received the chair when they said I would. The delivery guys set it up in minutes and it fitted well in the space I required it. It looks good and the reclining mechanism works well. The chair is comfortable, and although the back is quite hard it provides good lumbar support. All in all I’m happy with my purchase and would happily use furniture online again in the future and have no qualms about recommending them.
17 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Kirstene
Thank you so much for taking the time to leave such a detailed 5-star review! We’re really pleased to hear that, after properly testing the chair for a couple of weeks, you’re happy with your purchase. We’re also glad that our team was able to resolve your initial delivery query quickly and professionally, and that the delivery team made the setup nice and easy for you. It’s great to hear that the chair fits perfectly in your space, looks good, and provides the comfort and lumbar support you were looking for. Your kind recommendation means a great deal to us, and we’d be delighted to welcome you back to Furniture Online again in the future!
Kind regards,
Furniture Online
Perfect
Perfect, just what I needed. It’s confy, great material, easy to use.
I am really happy with it.
The delivery was really good, I got it in 3 days. The delivery company was amazing, they calltme to arrange the delivery, txt me the day before to remind me and call me when they were on their way.
27 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi D C
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re so happy with your purchase and that you find it comfortable, easy to use, and made with great-quality material. It’s also wonderful to hear that the delivery service was so smooth and well organised, from arranging the delivery to keeping you updated along the way. We truly appreciate your kind feedback and hope you continue to enjoy your new furniture!
Kind regards,
Furniture Online
Great product and delivery was great…
Great product and delivery was great and timely. Would love if a cover could be added to it for free but still love it.
25 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Olufemi
Thank you for your wonderful 5-star review! We’re delighted to hear that you’re happy with the product and that your delivery arrived promptly and on time. We also appreciate your feedback regarding the cover — we’ll certainly keep this suggestion in mind as we continue to improve our products and service. It’s great to know that you’re still loving your purchase, and we hope you enjoy it for many years to come!
Kind regards,
Furniture Online
Great service quick delivery very…
Great service quick delivery very friendly chaps put chair where I needed it very experienced as they managed to get it into my small bungalow very comfortable recliner and well made everything works as described next purchase will be the matching sofa thanks very much much Ian
3 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Mr Fossey
Thank you so much, Ian, for your fantastic 5-star review! We’re delighted to hear that you were pleased with the service and quick delivery, and that our delivery team were able to get your new recliner safely into your bungalow and place it exactly where you needed it. It’s wonderful to know that you’re enjoying the comfort and quality of the chair and that everything is working as described. We really appreciate your support and look forward to helping you with the matching sofa for your next purchase. Enjoy your new recliner!
Kind regards,
Furniture Online
Good value for money, excellent delivery service
The recliner is all that it was advertised to be. Delivery was tracked and I knew exactly where my chair was on its journey. James was very helpful with some extra operating instructions for the controller. I am confident that, should there be any problems in the future, James will sort them out quickly and efficiently
26 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Marilyn
Thank you so much for your fantastic 5-star review! We’re delighted to hear that your recliner was exactly as advertised and that you found the delivery tracking helpful in keeping you updated throughout its journey.
It’s also wonderful to hear that James was able to assist with the additional controller instructions. We’ll be sure to pass on your kind words to him. Your confidence in our after-sales support means a great deal to us, and should you ever need any assistance in the future, we’ll be more than happy to help.
Thank you again for choosing us, and we hope you enjoy your new recliner!
Kind regards,
Furniture Online
Only 1 thing ….
Everything was great but could have been slightly better if an assembly option was offered.
17 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Kay
Thank you for your review! We’re pleased to hear that everything was great with your order. We completely understand your feedback regarding assembly and appreciate you taking the time to share it with us. At present, our assembly service is available for selected sofas and recliner chairs, but unfortunately does not extend to sofa beds, dining sets or gaming chairs. We’ll certainly take your comments on board as we continue to review and improve our services. Thank you again for choosing us!
Kind regards,
Furniture Online
On time quick delivery
On time quick delivery. Chair as expected, good quality.
21 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Mr Roland
Thank you for your lovely review! We’re pleased to hear that your chair arrived on time and that you’re happy with the quality. It’s great to know the chair was just as you expected. We really appreciate you choosing us and taking the time to share your feedback!
Kind regards,
Furniture Online
Chester Leather Electric Recliner
I've had the "Chester Leather Electric Recliner Chair with Massage and Heat" a week and loving it. I haven't tried the "Heat" setting but the "Massage" setting sends a soothing vibration up and down the body. Ordering it was simple, delivery was swift (5 days) and assembly was easy (the chair back slots in and clicks into position). Only observation is the chair requires 2 plugs ... one for the power recline and another for the Massage and Heat setting. Not an issue but just thought I would mention it. I would be happy to recommend "FurnitureOnline" because the whole Order, Deliver and Setup process was totally painless.
15 agosto 2026
Risposta di FurnitureOnline.co.uk
Hi Russell
Thank you so much for your detailed and wonderful 5-star review! We’re delighted to hear that you’re loving your Chester Leather Electric Recliner and enjoying the soothing massage function. It’s also great to know that you found the ordering, delivery and assembly process straightforward and hassle-free. We really appreciate you sharing your helpful note regarding the two plugs and, most importantly, your recommendation. We hope you continue to enjoy the comfort and features of your new chair!
Kind regards,
Furniture Online
My fault but James sorted it out
I ordered a recliner chair from the company and then had to cancel it. I t was my fault I had to cancel it, a customer advisor called James emailed me a couple of times and then followed up with a phone call to help sort it out. very helpful ,pleasant young man. When I am sorted out I will reorder the recliner from this company.
24 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Veronica
Thank you so much for your wonderful 5-star review! We’re pleased to hear that James was able to assist you with your cancellation and made the process as easy and pleasant as possible. We’ll be delighted to welcome you back when you’re ready to reorder your recliner. Thank you again for your kind words and for choosing us!
Kind regards,
Furniture Online
I Bought a rise n recline chair
I Bought a rise n recline chair. It was a good price, good quality and delivered fast with no issues.
21 agosto 2026
Non scritta su invito
Risposta di FurnitureOnline.co.uk
Hi Michelle
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with the quality and value of your rise and recline chair, and that it arrived quickly and without any issues. We really appreciate you choosing us and hope you continue to enjoy the comfort of your new chair!
Kind regards,
Furniture Online
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