Funstock.co.ukRecensioni 

498
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered an evercade "all in" bundle from them. Arrived a little later than originally expected but their communication throughout was top notch and it's clear their team worked flat out to get the o... Leggi di più

Valutata 4 stelle su 5

I bought a limited edition from funstock and it arrived within a week even though I am from the other side of the world. The collector's box arrived with some dents, but nothing too major. I would... Leggi di più

Valutata 5 stelle su 5

Very good shop. I live in France and I am always surprised at the speed of delivery. I am satisfied with my experience with Funstock. Très bonne boutique. J'habite en France et je suis toujours sur... Leggi di più

Valutata 5 stelle su 5

I ordered from them seveal times. First, the shipping is first class: parcels can arrive in two or three days on continental Europe, it's that fast. Second, they have an excellent email support com... Leggi di più

Dettagli dell'azienda

  1. Servizi per le aziende

Scritti dall'azienda

Founded in 2012, Funstock is an award nominated online retailer, home to Exclusive Limited and Collector's Editions for Asian & Indie games, plus curated retro gaming consoles, games, and merchandise.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

498 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(498)

4 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Console faulty

Recently bought Evercade bundle, the only button that works on the games is A and B. Send an emailed to Evercade Support, the respond was the system might be faulty.. Didn’t ask to send back for repair whatsoever.. so I emailed to Funstock hope they can do something about it... The respond was they will contact Evercade company to fix this issue. It like beating around the bushes.. This bundle is not cheap, cost me £179. I’m not going to pay shipping fee to send it for repair. Hope they can do better than pushing the responsibility to one another..

7 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Must-have for retro gamers

Evercade is a must-have for any fan of retro gaming. The handheld looks great and is comfortable to play. My order was handled quickly and with excellent communication. Cheers guys!

26 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Great Experience With Funstock 10/10

I couldn't find the Evercade All In Edition for sale in the United States, so I ordered from Funstock.com instead. I was a little hesitant because it was the first time I've ordered something from another country. I have to say, the experience was top-notch. I was in contact with Funstock customer service throughout my purchase and shipping, and they happily accommodated any requests I had and answered any questions without hesitation. I'm very happy with my experience with Funstock.com and I will definitely be purchasing from them again in the future.

26 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

A fantastic company!

I preordered an evercade from funstock back in may. Despite the delays, I had a very satisfactory experience with Funstock. The product arrived in excellent packaging and despite the distance it traveled, I also had everything that I paid for included. The company itself has been very positive and fun to work with, so I see myself making more purchases from them in the future.

24 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Just received the Evercade today and…

Just received the Evercade today and have to say this is a most excellent device! The quality far exceeds my expectations, the D-Pad is just fantastic. Sound quality is great for the size of device. The screen is beautiful, overall im super impressed and am really enjoying this awesome little device, cant wait to expand my game library for it.

24 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Nothing but good experiences…

Nothing but good experiences from Funstock. I have ordered a bunch of items over the years including the Retron 5 and the Evercade and all orders have gone swimmingly. Even got a free Evercade coin with my order (I know everyone did but I like to think I'm special) :)

24 giugno 2020
Non scritta su invito
Valutata 2 stelle su 5

Received an Evercade console as a gift…

Received an Evercade console as a gift earlier this week. First impressions were good for the most part but on closer inspection i was quite disappointed with the build quality. Screen gaps allowing for dust to settle is not something i was expecting for such an expensive item. I was debating whether to leave a review on Funstock but after seeing a couple of recent negative reviews get removed, for people giving their opinion, it made me want to leave one on a neutral site.
Suppressing peoples neutral or negative opinions on your site to convince people a product is perfect in order to drive sales, or demanding that someone with a negative review (on this site) never buys from them again, is concerning, and amateurish. Not something im going to risk in the future.

24 giugno 2020
Non scritta su invito
Logo di Funstock.co.uk

Risposta di Funstock.co.uk

Hi Mike!
Thank you for taking the time to leave your review - we appreciate it.

We operate the same review moderation as any major website, the same with Amazon. This isn't uncommon. If you do not trust our reviews, please search on websites / youtube etc for impartial reviews. We would also add our impartial reviews here are overwhelmingly positive - of which we have no control over.

The other review you are referencing is from an individual who was making sickening comments about peoples disabled family members and threatening personal harm on them. These comments have been shared publically, so they aren't anecdotal or private - they are out in the open. We have found their behavior is entirely consistent with tone and messages they sent our staff. If we had a fence to side on with regards to that individual as a customer and our ongoing integrity, we are very firm on this point. If you believe they are the kind of individual who should be free to do and say whatever they want to our staff (or other members of our or the products that we sell) or online community, we would ask that you not purchase from us again either.

We put the safety (including metal health) of our staff before profit and will continue to request that toxic individuals, or individuals who believe toxic behavior is totally acceptable don't buy from us either.

Thank you

Valutata 5 stelle su 5

Always been good

Always been good. Had a handful of issues in the past and they always resolved them with no problem. Got my Evercade from here and it was perfect - great communication and regular updates.

24 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware......

So they sent me a mangled box with a scratched up evercade. Then when I call them out on twitter they call me a liar then block me. Then after filing a damaged claim through paypal I have to ship it international on my dime THEN I'll get a refund. That is absolutely horrible customer service. Any other retailer would send me a postage paid sticker to send back and either offer a replacement or a refund. Shipping it back would be 100 or more with the weight and distance and I only paid 205. Plus they could easily say they never received it and I'm out my original money, shipping costs and my evercade. Never buying anything like this international again. I had to have those stupid namco carts. Lesson learned and buyer beware.

Edit:I posted picture evidence of your horrible shipping practices and you called me a liar then blocked me. You sent me a squashed box and a scratched up evercade then have the gaul to say I'm vile!?!? And evercades discord has ABSOLUTELY nothing to do with you. Oh wait yes it does BECAUSE YOU ARE THE SAME COMPANY. Don't worry you will never see another cent of my money for anything. I will gladly take my business to Amazon where they treat their customers with respect. Good luck trying to block me from buying your products there.

Edit 2:Also be aware they deleted ALL my reddit posts informing people of their shady practices. They are absolute cowards.

Edit 3: It has come to my attention that Funstock is trying to defame my character by posting lies and half truths. The "sickening comments" and "threats" did not even take place in the evercade discord. It was a private conversation between myself and another user from another server on a private server not affiliated with Evercade or funstock. This individual insulted my wife and he stole pictures off my featured section on a private Facebook inciting me to insult his daughters. It was wrong and I'm sorry but he cherrypicked screenshots to send to the evercade/funstock mod leaving those points conveniently out. Of course they are not going to tell you this because it does not fit their narrative and their character assassination of me. Also the insults to their staff happened AFTER they called me a liar on twitter for providing picture evidence of the mangled box and scratched up evercade then blocked me before I could defend myself. I am in no way shape or form toxic and I did not do anything to anyone on the actual evercade discord. They banned me because they did not like my criticism of how they handled the dizzy cart announcement then banned my alt which I know is against TOS after the individual lied and cherrypicked screenshots to send to them. They are deleting reviews on the funstock website and they are deleting posts on the evercade subbreddit that are negative this is the absolute truth. Do not do business with them you will regret it immensely. I know i do.

24 giugno 2020
Non scritta su invito
Logo di Funstock.co.uk

Risposta di Funstock.co.uk

You were blocked for being offensive and you have continued to be offensive towards our staff. Other customers have shared with us vile personal insults you have sent towards them.

Please do not - ever- buy from our company again. You are not welcome to shop with us. If you place an order it will be cancelled.

For other customers, please be aware, we will often happily cover return shipping costs - but not when foul language and sickening comments are being made. This user also has a history of creating fake online profiles to continue abusing individuals.

As our other reviews show, our customer service and standards are very high.

Valutata 5 stelle su 5

Great service, will definitely be back

Ordered an evercade "all in" bundle from them. Arrived a little later than originally expected but their communication throughout was top notch and it's clear their team worked flat out to get the orders all processed as quickly as they could, no easy task I'm sure under current circumstances.

Arrived today without issue, everything I'd ordered is here and all well packaged. Great work and great service. I'll definitely be back to order more from them in the future.

17 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

I used fun stock games for the first…

I used fun stock games for the first time resently & have been nothing short of amazed by my experience. Considering there was a pandemic to deal with in these challenging times fun stock continuely kept me in the loop with regular emails. All my products 13 in total arrived well packed & as described. Based on this experience I will only be using fun stock games going forward for all my evercade future purchases. Thank you funstock it really mean a lot to know you have such a great team behind you.

17 giugno 2020
Non scritta su invito
Valutata 4 stelle su 5

Customer for seven years now

I buy gaming stuff at funstock since 2013 now and they always have great customer service. As i live in germany the only downside for me is that they deliver here with GLS not DHL, which isn’t the best option for me. Other than this:
Highly recommended

17 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

Handled the launch of the Evercade poorly

Handled the launch of the Evercade incredibly poorly, made promises that where never kept and the item finally arrived weeks after it was meant to. When it did finally arrive everything was just chucked in a box any old how and with a bit of brown paper in the top of the box, i opened it and found all the games just scattered about all over the place, no care went into it. Obviously because they were so behind they cut corners to make things happen quicker which resulted in poorly packaged items. Shame.

So just to edit for the below.

You mention amazon.com in every single post you do. Are you trying to compete with them? They are in an entirely different country so you mentioning them time and time again is pointless as they got there shipment a long time after you got yours.

I didn't expect gift wrap so that is a stupid comment. I just didn't expect to open the parcel and see the games all over the place with the only protection being a bit of brown paper that didn't fill the box. Which meant all the games and the console were free to move about as they saw fit. If you know anything can happen in transit why do you stick the label on the side of the box so that when things do get delivered they are delivered the wrong way up.

Edit 2: - Just to confirm how shaddy of a company this is, it seems Evercade and Funstock are owned by the same parent group - I left two reviews on their website for the evercade and the piko game and both have been deleted, they are deleting reviews that are not positive, it is incredibly shaddy and shocking behaviour - everyone should steer clear of Blaze, Evercade and Funstock

17 giugno 2020
Non scritta su invito
Logo di Funstock.co.uk

Risposta di Funstock.co.uk

Hi Jonathan, thank you for taking the time to leave a review during this pandemic.

As you can see from our other reviews, we operate a very high standard of service and offering.

The launch of Evercade was a challenge for everyone. Amazon.com have only just started shipping orders today - we are ahead of most retailers. This was far from 'business as usual' for anyone involved.

There was no promise of specialised packaging for this product and it was delivered to you safely and securely (you didn't mention otherwise). Safety and security of the items is paramount - not presentation as anything can happen in transit. The same applies when you order from virtually any other retailer. The item will arrive in a box with some packing for security. You didn't select gift wrap or any other specialised service, so it's difficult to imagine what you were expecting.

We really do hope you enjoy your order and thank you for shopping with us!

Edit:
We mention Amazon because they are often referred to as the pinnacle of retail. They had the stock before us - so you are incorrect in your statement about when they received stock - stock arrived in North America before Europe. They had their stock longer and delivered after us. Which is why we think it's very relevant to mention. This is a very difficult time to release a new product - even for the companies who are significantly larger than us.

Regarding packaging - thank you for confirming again that everything arrived safely. I think it is unfair to expect anything more than your item arriving safely and undamaged.

Valutata 5 stelle su 5

Funstock and Evercade keeping retro alive!

Excellent company offering a complete product in the ‘Evercade’ all in package! Evercade is an absolute beaut of a console. The handheld is so comfortable to hold and is a perfect weight in hand too! The controls are very responsive and takes you right back to your retro gaming days!

The amount of quality games released at launch is outstanding! Great companies from back in the day re-releasing their collections on this brilliant system!

Thank you Evercade for the nostalgia, you’ve taken me right back and it’s great to be experiencing them all again! 10/10!!!!!

13 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Pre-ordered the Evercade from Fuckstock…

Pre-ordered the Evercade from Fuckstock and I must I'm very impressed with the service I received. They made sure I was kept well informed when the console was delayed and when the console finally arrived it was incredibly well packaged. I'll definitely be buying all my Evercade products from Funstock

The Evercade itself is a superb device and a must have for any fan of retro gaming. It's well built, looks great and it comfortable to hold. The game selection is incredible and each one even comes with a manual in the ultimate throwback to the Golden Age of gaming. Evercade have genuine understanding of what retro gamers want. Outstanding work from all involved.

13 giugno 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più