I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Leggi di più
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Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Leggi di più
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These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informazioni di contatto
4,9
Eccellente
221 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
El Señor Carlos E
El Señor Carlos E. Me atendió muy amablemente y contestó todas mis preguntas con mucho profesionalismo lo cual me a dejado muy complacida y muy agradecida con su servicio.
4 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Gladys, muchas gracias por compartir su experiencia. Carlos E. es exactamente el tipo de representante del que estamos orgullosos. Nos alegra mucho que haya quedado tan complacida con su servicio profesional y amable. ¡Bienvenida a FreeConnect! — The FreeConnect Team
The person I talked to his name was…Julio
The person I talked to was very respectful and very helpful. I want to thank him for being so kind to his customers and for helping me get the right plan I need! Thank you Julio!
4 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Deanna, Julio is exactly the kind of rep that makes FreeConnect different. Glad he found you the right internet plan and made the whole process feel easy! — The FreeConnect Team
Very helpful and friendly customer…
Very helpful and friendly customer service!
3 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Christy, helpful and friendly is the FreeConnect standard on every call. Thanks for taking a moment to share! — The FreeConnect Team
Carlos E was very helpful and polite
Carlos E was very helpful and polite
3 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Stella, Carlos E. makes the FreeConnect experience what it should be: easy, helpful, and respectful. Thank you for sharing! — The FreeConnect Team
The representative was very helpful he…
The representative was very helpful he even went out the way to call me back he got me service and was willing to listen he went all the way out to find me the cheapest and the lowest paying bill.cudos to the representative.
2 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Natasha! Calling you back and finding the most affordable internet plan for your situation is exactly what our team is here for. So glad we could deliver! — The FreeConnect Team
Helpful and fast
They were very helpful and fast to get my service going.
2 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Jennifer, fast setup and helpful service is the FreeConnect promise. Glad we delivered, and enjoy your connection! — The FreeConnect Team
I'm still waiting for my equipment?
I'm still waiting for my equipment?? Trying to track my Internet equipment
2 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Joseph, we're so sorry your equipment hasn't arrived yet. That's definitely not the experience we want for you. We'd love to help track down your order and make it right. Please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll get you taken care of. — The FreeConnect Team
Really good help
The lady was right on she was nice and help me with the best plans and the cheapest way to go and that means a lot in these times
1 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Teresa, finding the most affordable internet plan at your address is what FreeConnect is all about. So glad our rep made it easy! Thank you for sharing! — The FreeConnect Team
Everything was explain in simplest form…
Everything was explain in simplest form and I was able to understand very well. all questions were answered very clearly and promptly.
2 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Beverly, clear answers and no confusion is the FreeConnect goal on every call. Glad our team delivered that for you! Thanks for taking a moment to share! — The FreeConnect Team
He was nice and patient
He was nice and knowledgeable and made sure I understood step by step everything that was going to happen next
2 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Jeniffer! Walking you through every step so nothing is a surprise is the standard for every call at FreeConnect. We're so glad our team made it easy! — The FreeConnect Team
Melissa was wonderful from start to…
Melissa was wonderful from start to finish! She is patient, kind and explained everything so nicely! And told me if i have any questions for her, to reach back out! What wonderful customer service skills she has and I’m so pleased she was the one getting me all set up!
1 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Leroia! Melissa's patience and warmth are what make FreeConnect feel different from a typical internet sign-up. Please take her up on that offer anytime you have questions! — The FreeConnect Team
Very Courteous
The individual was very courteous and answered all my questions. Very polite young man and did not get impatient.
1 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Mary! Courtesy and patience on every call is the FreeConnect standard. We are so glad your experience reflected that! — The FreeConnect Team
Edwin R was great
Edwin R was great, professional and friendly. He was very positive and took time to help and provided excellent customer service.
Thanks Edwin!!!
1 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Tiffanie, Edwin R. is exactly the kind of rep that makes FreeConnect what it is. Professional, friendly, and genuinely helpful. Thank you for sharing! — The FreeConnect Team
No down payment sealed the deal
30 aprile 2026
Non scritta su invito
Risposta di FreeConnect
William, no down payment and an affordable internet plan matched to your address is the bench mark FreeConnect experience. Glad we sealed the deal! Enjoy your connection! — The FreeConnect Team
Sam was absolutely wonderful
Sam was absolutely wonderful! He helped me so much and I can actually afford the service he got for me. I can't give him enough praise or thank him enough!
30 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Amy, finding internet service you can genuinely afford is the whole point of FreeConnect, and it sounds like Sam nailed it. We are so glad you had a good experience! Thank you for sharing! — The FreeConnect Team
It was a great experience
It was a great experience. I think Melissa so much for working with me. She’s a good person to understand. She have a great attitude and she is wonderful. Thank you so much Melissa for making my day go right
30 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Lashonda, thank you so much for the kind words! We'll make sure Melissa sees this! We're so glad she made the process easy and left you feeling taken care of. We appreciate you choosing FreeConnect! — The FreeConnect Team
Your agent was top notch professional…
Your agent was top notch professional and had everything resolved and answered before I could think of anything to ask. Hands down, very courteous and professional. Thank you, very much!!
29 aprile 2026
Non scritta su invito
Risposta di FreeConnect
David, thank you! Having everything resolved before you even had to ask is exactly the FreeConnect experience we aim for. We're glad you're all set and appreciate you taking the time to share this! — The FreeConnect Team
Super friendly very helpful overall…
Super friendly very helpful overall awesome rep very helpful highly recommend him and you guys ...
29 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Kodi, thank you! Friendly, helpful, and highly recommended. That's the kind of rep we love hearing about. We're glad finding internet service with FreeConnect was such a great experience! — The FreeConnect Team
Joe was a great help
Joe was a great help, Excellent communication skills!
29 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Natalie, thank you! Joe is going to love hearing this. Clear communication makes all the difference when shopping for internet service, and it sounds like he nailed it. So glad it was smooth! — The FreeConnect Team
Armando did everything he could to make…
Armando did everything he could to make sure I got service. A+ performance.
28 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Marcus, thank you! Armando going the extra mile to make sure you got connected is exactly what we expect. A+ is right. We're glad you're all set with FreeConnect! — The FreeConnect Team
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