I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Leggi di più
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Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Leggi di più
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These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informazioni di contatto
4,9
Eccellente
221 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My experience with Maurice was very…
My experience with Maurice was very professional and knowledgeable. Explained every detail and answered all my questions
12 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Cheryl, thank you for taking the time to leave this. Maurice will be thrilled to hear that he made the experience easy and clear, that is exactly what we want for every caller. Walking through every detail is how we build trust, and we are glad it showed. — The FreeConnect Team
Irving was very helpful and was able…
Irving was very helpful and was able help me understand what I was actually getting
12 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Keion, thank you for the review and the kind words about Irving. Making sure you actually understand what you are signing up for is the most important part of the call. Enjoy your service! — The FreeConnect Team
These guys are fantastic
These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliable and having great service a 5star is what I give. Thank you so much free connect I am greatful. Jamie E
11 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Jamie, thank you so much for this! Getting people reconnected to service they thought was out of reach is the part of this job we love most. We will share your kind words with the team, they will be so glad to hear it. Welcome back to internet that works! — The FreeConnect Team
She was awesome go me great service was…
She was awesome go me great service was very welcoming and helping was overall great
11 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Tihesha, thank you so much for this! Welcoming and helpful is exactly the experience we want for every caller, and we are so glad you got that. Welcome to FreeConnect! — The FreeConnect Team
Great help from Irving he was quick and…
Great help from Irving he was quick and helpful I didn't need to ask any questions and he knew what to do when we ran in to a problem and he had the answers thank you y'all really helped me
11 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Yeshaya, thank you for sharing this. Irving will be glad to hear he had the answers when things got tricky, that is exactly when a good rep earns their stripes. We will pass your kind words along. We hope you enjoy your new service! — The FreeConnect Team
Joe was very helpful
Joe was quick, prompt and got me a great deal. He was efficient and made the process a good one.
10 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Paige, thank you for sharing this! Joe really does make the process smooth from start to finish, and we're glad he came through with a great deal for you. That's exactly the experience we want every customer to have. Thanks for choosing FreeConnect! — The FreeConnect Team
Great Service!
Melissa was professional, quick and efficient in setting me up with my new service for Monday thank you
9 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Jose, thank you for this! Melissa is great, and getting you set up before Monday is fantastic! We're excited for you to get connected. Thanks for choosing FreeConnect! — The FreeConnect Team
Risposta di FreeConnect
Cynthia, thank you for the kind words! We're glad he was able to help you out. We'll make sure he knows you said so. Thanks for choosing FreeConnect! — The FreeConnect Team
Joshua did an amazing job assisting me…
Joshua did an amazing job assisting me today with my new service plan! He made it a great experience and I am pleased with everything!
8 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Heather, thank you! Joshua takes real pride in making sure every customer walks away happy, and it sounds like he delivered for you. Enjoy the new service plan, and welcome to FreeConnect! — The FreeConnect Team
Risposta di FreeConnect
Jems, thank you for taking the time to share this! Friendly and clear, that's exactly the experience we aim for. No confusion, no runaround, just straightforward help. We appreciate you choosing FreeConnect! — The FreeConnect Team
Joshua was kind courteous and very…
Joshua was kind courteous and very willing to help with any questions
8 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Karen, thank you for the kind words! Joshua is a natural at making customers feel heard and supported, and we're glad you experienced that firsthand. We appreciate your business and hope to keep earning those stars! — The FreeConnect Team
Risposta di FreeConnect
Florinda, thank you for saying so! We're glad you had a great experience and we appreciate you choosing FreeConnect! — The FreeConnect Team
Edwin R
Edwin R. Is an earth angel and I just had the greatest service with this man! He is definitely one who deserves and raise and if I could rate him with 100 stars, 5 stars is considered way too low with his customer service skills! Edwin, thank you again !!
7 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Joy, we are absolutely passing this along to Edwin! That is the highest praise, and honestly, Edwin has earned it. Thank you for taking the time to write this, it truly means a lot to the whole team. Welcome to FreeConnect! — The FreeConnect Team
Irving was a great help providing me…
Irving was a great help providing me with all the information I need for the Internet service. He was professional, kind and proactive.
7 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Scarleth, thank you! Irving taking the time to make sure you understood what you were signing up for is the proactive approach that makes all the difference. We're glad he delivered that experience for you. Welcome to FreeConnect! — The FreeConnect Team
Risposta di FreeConnect
William, thank you for leaving a review. We'd love to make sure your experience was fully positive. If there's anything we could do better or if you need any help, please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll take care of you! — The FreeConnect Team
Amazing Service! AND FAST TOO!!!!
Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less than 20m to fix it! He even brought to mine and my girlfriends attention a plan that would be perfectly fit our needs moving into our first place. By the looks of it on our 2nd day we will have working internet! Incredible service 5/5 way less stressful than traditional avenues.
6 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Elvis, this made our day! Getting you set up with internet for your first place is exactly why we do what we do. And we're so glad our team caught that address issue and turned it around in under 20 minutes. That's what finding the right plan at your address is all about. Congrats on the new place, and enjoy the internet! — The FreeConnect Team
What made my experience your customer…
What made my experience your customer service rep Peter was very helpful and did everything professional to get me new servive
6 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Allen, thank you for sharing this! Peter worked hard to get you set up with new service and it sounds like he delivered. That professionalism is exactly what we aim for. We'll pass along the kind words. Welcome to FreeConnect! — The FreeConnect Team
Enjoyed chatting with him made things…
Enjoyed chatting with him made things clear and easy to understand
5 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Joseph, thank you! Making things clear and easy is exactly what we're here for. We're glad the conversation was helpful and that you walked away feeling good about your plan! — The FreeConnect Team
Kevin who helped me was very polite…
Kevin who helped me was very polite very clear and made sure that I understood everything and was very helpful and I appreciated his time and patience with me and taking care of my order
5 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Michael, thank you for taking the time to write this! Kevin clearly took great care of your order and made sure you felt informed every step of the way. That patience and clarity is what we train for. We'll make sure Kevin sees this! — The FreeConnect Team
Very good costumer service helpful in…
Edwin R was very respectful also Very good costumer service He answered all my questions Thank you Edwin R for your service
3 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Diana, Edwin R. clearly brought his A-game and we love to hear it! Respectful service and answered every question. That's the FreeConnect experience we work hard to deliver. Thank you for taking the time to share this! — The FreeConnect Team
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