I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Leggi di più
L'azienda ha risposto
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Leggi di più
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These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informazioni di contatto
4,9
Eccellente
221 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ronald was very polite and curious most…
Ronald was very polite and curious most of all helpful and effective and informative in all around great customer service ty
27 aprile 2026
Non scritta su invito
Risposta di FreeConnect
JJ, thank you! Polite, helpful, effective, and informative. Sounds like Ronald covered all the bases. We're proud to have him on the team and glad your experience was such a great one! — The FreeConnect Team
It was fast and easy
It was fast and easy. The repercentive was very knowledgeable to what I needed and wanted and my appointment was setup right away.
28 aprile 2026
Non scritta su invito
Risposta di FreeConnect
James, thank you! Fast, easy, and a rep who knew exactly what you needed. That's the FreeConnect goal every time. Glad everything went smoothly and you're all set! — The FreeConnect Team
The representative that I spoke to was…
The representative that I spoke to was very professional and upbeat and knew what he was doing his name was Edwin R. He was awesome and very helpful thank you
28 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Keesha, thank you! Professional, upbeat, and knowledgeable. Sounds like your rep made finding internet service feel effortless. That’s exactly what we aim for. So glad you had that experience! — The FreeConnect Team
Risposta di FreeConnect
Abegail, thank you! Easy and polite, which is exactly how signing up for internet service with FreeConnect should feel. Glad it was a smooth one. Welcome! — The FreeConnect Team
Risposta di FreeConnect
Thank you! Quick approvals and a painless process are a big part of what makes FreeConnect different. Glad we delivered on that, and thanks for choosing us! — The FreeConnect Team
Needed affordable internet so kids can…
Needed affordable internet so kids can do homework, etc. thank you.
27 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Brian, thank you! Helping families find affordable internet so the kids can do their homework, that’s exactly why we do this. So glad we could get your family connected! — The FreeConnect Team
Customer service was great and Armando…
Customer service was great and Armando help me to get my internet service at home
27 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Noe, thank you! Armando is great, and we’re so glad he got your home internet service set up. Real customer service that actually gets you connected. That’s what FreeConnect is here for. Welcome! — The FreeConnect Team
Armando helped me very much and very…
Armando helped me very much and very informative. Thank you!
26 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Jaylen! Armando is fantastic, and we love hearing that he was both helpful and informative throughout your call. That's exactly the kind of experience we work hard to deliver. We'll make sure Armando hears about this! — The FreeConnect Team
He was very patient and knowledgeable
He was very patient and knowledgeable. His service was straight forth and quick.
26 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Cinnimon! Patient, knowledgeable, and quick to the point. That's exactly what signing up for internet service should feel like. We're so glad your rep delivered that experience for you. — The FreeConnect Team
Very helpful and polite great customer…
Very helpful and polite great customer service
26 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Heather! Helpful, polite, and great customer service. We love hearing that all three came through in your experience. That's exactly what our reps are here to deliver. — The FreeConnect Team
Very Helpful and smooth..communication…
Very Helpful and smooth..communication what’s awesome!! Thanks for Helping a person in need out!! Appreciate
24 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you! Smooth communication and genuine help when someone needs it — that's what FreeConnect is all about. We're really glad your rep came through for you. We appreciate you sharing this! — The FreeConnect Team
Sooth anexd explain serive perfect…
Sooth anexd explain serive perfect when i could understand it
24 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Michael! We're glad the service and explanation worked well for you. If anything could have been made even clearer, we'd love to help — just reach out to us at info@freeconnect.us or 326-732-1216. — The FreeConnect Team
Edward was so kind and patient with…
Edward was so kind and patient with me!!! Most wonderful person to have his position
He is 5 star quality @@ I hope he knows what a blessing he was to me!!!
24 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you so much, Christina! Edward truly is one of a kind, and your words mean the world. Kind, patient, and making a real difference for the people he helps , that's exactly who he is. We will make sure he sees this! — The FreeConnect Team
Risposta di FreeConnect
Thank you, Marilyn! Helpful is exactly what we aim to be every time. We're glad your experience with FreeConnect was a good one. — The FreeConnect Team
Very personable very polite he did a…
Very personable very polite he did a great job very professional
24 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Steve! Personable, polite, and professional, that's the FreeConnect standard, and we're so glad your rep delivered it. We appreciate you sharing your experience! — The FreeConnect Team
Risposta di FreeConnect
Thank you, Rain! We think so too. We're lucky to have wonderful people on our team who genuinely care about the customers they help. We appreciate you taking a moment to say so! — The FreeConnect Team
Love it was very good experience
Love it was very good experience
23 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Barbara! A good experience is what everyone deserves when looking for the right internet plan. We're really glad FreeConnect delivered that for you. — The FreeConnect Team
Very informative and helpful
23 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, John! Informative and helpful is exactly what we aim for on every call. We want you to fully understand your options before making any decisions, and we're glad that came through. — The FreeConnect Team
The man took his time to listen to what…
The man took his time to listen to what I was saying
22 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Genie! Taking the time to really listen is so important, especially when you're trying to figure out the right internet plan. We're glad your rep gave you that attention. We're happy to have you as a customer! — The FreeConnect Team
Peter is professional
Peter is professional, polite and straight to the point concerning my obligations as a spectrum customer. He is a keeper for sure 😊
22 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Thank you, Chinda! Peter is wonderful, and we're so glad he gave you a clear, straightforward experience. Knowing your options and your obligations before signing anything is exactly how it should work. We'll make sure Peter hears this! — The FreeConnect Team
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