I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Leggi di più
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Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Leggi di più
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These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informazioni di contatto
4,9
Eccellente
221 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Professionalism
My experience with free connec was excellent and professional job well done
20 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Kristiina, thank you so much for taking the time to leave this! Excellent and professional is exactly the standard we hold ourselves to, so it's great to hear we delivered. If there's anything we can do to make your next interaction a full 5-star experience, please don't hesitate to call us at 326-732-1216. We're always happy to help. — The FreeConnect Team
He answered my questions and helped me.
He answered my questions and helped me.
20 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Jamie, thank you for leaving this! Knowing our rep took the time to answer all your questions and help you through the process is exactly what we're here for. We appreciate you choosing FreeConnect and hope you're enjoying your service! — The FreeConnect Team
It was hassle free
20 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Alicia, that's exactly what we go for, hassle free from start to finish! Thank you for taking a moment to share your experience. We're glad it was smooth and simple, and we appreciate you choosing FreeConnect. — The FreeConnect Team
Very patient and friendly
Very patient and friendly! Everything that I needed to know was very helpful!
19 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Christina, thank you for this! Patient, friendly, and genuinely helpful is exactly the experience we want for every customer. We're so glad our team showed up for you that way. Please don't hesitate to reach out if you ever need anything. — The FreeConnect Team
Agent was extremely helpful
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very very satisfied!
18 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you for sharing this! Getting you up and running by end of day while also working through the financial side of things, that's what our team is here for. We're thrilled it was quick and easy, and that you walked away very satisfied. We appreciate you choosing FreeConnect! — The FreeConnect Team
I’ve recently had a bad experience with…
I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form online and was very professional, straight to the point and I could tell he knew what he was talking about. The rep said he would call back within 10 minutes which he did and I truly appreciated it as I have a very hectic schedule. Would def recommend to anyone.
18 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Veronica, thank you so much for giving us a shot after a rough experience elsewhere, and for sharing this. Quick callbacks matter, especially when life is busy, and we're glad our rep followed through exactly when he said he would. Professional, knowledgeable, and on time, that's the standard we hold ourselves to. We truly appreciate the recommendation. — The FreeConnect Team
Just good to have cable to have to…
Just good to have cable to have to watch so many channels to enjoy
18 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Warren, thank you for taking the time to leave a review! We're glad we could help you get connected to a plan that works at your address. Enjoy every channel and everything else coming your way. We're here if you ever need us. — The FreeConnect Team
Really great customer service!!!
17 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Iris, that's what we love to hear! Great customer service is what we show up for every single day. Thank you for choosing FreeConnect, and we're glad we made the process simple for you. — The FreeConnect Team
He was very much on point
17 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Shirley, thank you so much for the kind words! We're glad our rep was on point and handled things well for you. We always want to make the experience as smooth as possible, and if there's anything we can do even better next time, we'd love to know. — The FreeConnect Team
Great job.
Very polite, explained everything the right way, great job..
16 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Karen, this made our day! Polite and clear explanations are exactly what we aim for, so it's great to hear that came through for you. Thank you for choosing FreeConnect and for taking the time to share your experience. — The FreeConnect Team
Fast simple very kind took care of…
Fast simple very kind took care of business quick and to the point keep up the good work
Thanks George Anthony Rivera
16 maggio 2026
Non scritta su invito
Risposta di FreeConnect
George, thank you! Fast, simple, and kind is the goal every time, and we're really glad that's exactly what you got. We'll keep it up. We appreciate you taking the time to share your experience with us. — The FreeConnect Team
Wonderful customer
Wonderful customer. Service explained very well. Provided the upmost experience. Got off the phone feeling fully confident in the service
15 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Ayla, leaving the call feeling fully confident is exactly what we're going for! We're so glad everything was explained clearly and that the experience felt right from start to finish. Thank you for trusting FreeConnect to find the right plan for you. — The FreeConnect Team
Edwin R
Edwin R. Is very knowledgeable about the services available and had the correct answer for every questions I asked. Very polite and courteous. Thank you Edwin
14 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Thank you so much for this! Edwin will be really glad to hear this feedback. Having the right answers and treating every customer with courtesy is something we take seriously, and it sounds like Edwin nailed it. We'll be sure to pass along your kind words. — The FreeConnect Team
Wonderful work over the phone
14 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Benjamin, thank you! We put a lot of care into every call, and it's great to know that came through. We're here whenever you need us. — The FreeConnect Team
He took time to answer all my questions…
He took time to answer all my questions THANKS
14 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Dotty, thank you! Taking the time to answer every question is exactly how we want our team to show up for our customers. We are glad you got the help you needed. Welcome to FreeConnect! — The FreeConnect Team
The advertisement stated free connect…
The advertisement stated free connect but everything costing but appreciate finding an internet carrier in my area
14 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Angela, thank you for the kind words about finding service in your area, and we hear you on the confusion about our name. To clear it up, FreeConnect is our company name (we help folks find affordable internet at their address), not an offer for free internet. We are sorry the ad gave a different impression. If you ever want to revisit your plan or look at lower cost options, please call us at 326-732-1216 and we will sit with you to make sure you are getting the right fit for your budget. — The FreeConnect Team
They were very professional and they…
They were very professional and they took care of me right away and I didn't have to wait long to get service so I would definitely recommend them to everyone I know
13 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Brenda, thank you for this kind review and for trusting us with your service. Quick, no wait, no runaround is exactly what we aim for. We truly appreciate you recommending us! — The FreeConnect Team
Peter
The Rep. Peter was very nice he walked me through everything step by step. He wasn't in a rush to do so. I actually like the way he handled everything, because sometimes you get people who are trying to get off the phone quick. I told him my situation and he help me to me my needs. Thanks for everything.
12 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Teretha, thank you for sharing this. You hit on something important to us, no rushing, no pressure, just taking the time to understand your situation and find what actually fits. We are so glad your rep walked you through every step. Welcome to FreeConnect! — The FreeConnect Team
Very polite,and efficient..Hoping to…
Very polite,and efficient..Hoping to save money now.
Thank you Kevin fir you assistance
13 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Diane, thank you for taking the time to write this! We will absolutely pass the kind words along to Kevin. Saving money is what we love hearing most. Enjoy your connection! — The FreeConnect Team
Fast and Friendly Service Melissa was…
Fast and Friendly Service Melissa was so kind and helpful she needs a Promotion
11 maggio 2026
Non scritta su invito
Risposta di FreeConnect
Cynthia, thank you so much! We are passing your kind words straight to Melissa, she has earned every word of this. Fast and friendly is what we aim for every time, and we are glad that is what you got. Welcome to FreeConnect! — The FreeConnect Team
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