Fredrick Edwards Limited Recensioni 

216
TrustScore 1.5 su 5

1,3

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Valutata 1 stelle su 5

Absolutely ridiculous. Had numerous of calls from this Stacey harrssed each day been in hospital for operation and yet still phoned me whilst been in hospital repeating same thing over and over again.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

One of the biggest con I ever been involved. I was unlucky to fight them in the court as I could not afford the solicitor and legal team national help line and citizens advise buerogh was useless. M... Leggi di più

Valutata 1 stelle su 5

The agent there called LYN is rude dismissive and patronising! They are untrustworthy, disrespectful and massively unprofessional. They won’t listen and choose to respond to some emails and ignore o... Leggi di più

Valutata 1 stelle su 5

Complete scam if they cold call u beware!!! Absolute parasites. Quite how they are getting away with using moriarty law to debt collect and apparently force entry (which is harassment and illegal) is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente fiscale

Scritti dall'azienda

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

216 recensioni

5 stelle
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1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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1,3

Tutte le recensioni

(216)

69 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Not happy

So, I spoke with Lynn regarding, working from home home, during the pandemic.
When I received information that I was not entitled to any monies back, apparently I had received this via my wages, within the tax code??
Which I was unaware about, the HMRC don’t tell you this.
I was informed that my invoice would be £72!!
I wanted to pay via a payment plan, which was arranged.
I paid the first payment, no email received, saying the first payment had been received.
Then I received an email from the Head of Operations Andy Dowden, my invoice needed to be paid, as after 14 days the invoice needed to be paid.

So contradictory!!!!

So Andy Dowden, well done for scare mongering, it’s obvious I needed to ring, regarding your email, as it says,
“urgent action required, please don’t ignore this email “
I have just spoken with Stacey and she said, I don’t have to do anything??
Very contradictory!!!

Keep away from this company!!
Most comments are negative!!

Extra information !!
As you said, you don’t investigate working from home, this is what Lynn said, she would be doing for me, so this is a contradiction, very much so.

23 dicembre 2024
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Risposta di Fredrick Edwards Limited

Hi Tracey
Many thanks for your review.
I have sent you a request for your personal details & case reference number as we cannot locate you in our system. Also, Fredrick Edwards Ltd do not handle working from home claims so please respond with the information requested so we can investigate.
Regards, the FE Team.

*****UPDATED*****
Hi Tracey
Many thanks for your response.
I still cannot locate you in our system from your name and email address.
Can you provide your case reference number as this would take me straight to your claim so I can investigate?
I look forward to receiving this so I can find your case.
Regards, The FE Team

*****UPDATED 30/12/2024*****
Tracey,
We have previously asked you to provide your case number, which you havent done.
We have also advised you that Fredrick Edwards Limited DO NOT claim Working From Home Tax.
We never have.
We have explained you must have us confused with another Company of a similar name...but its not us!!!
Please remove your review and direct your issue to the correct Company.
Kind regards, The FE Team

Valutata 1 stelle su 5

Complete con

This is a complete con - they say no win no fee but somehow I still ended up with a £288 bill 😤

10 dicembre 2024
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Risposta di Fredrick Edwards Limited

Hi Julie
Many thanks for your review.
I cannot comment on your case as I cannot find you from the name on your review.
I have sent you a request to respond with personal details and your case number so we can investigate and respond.
We look forward to hearing back from you.
Regards, The FE Team

Valutata 1 stelle su 5

Just received a demand today for £378

Just received a demand today for £378? Apparently for an instruction I am supposed to have gave for a tax refund, which I have no knowledge of?
So phoned the number on letter and was then being asked for lots of personal data, which was not prepared to give as thought it was a scam?
Then checked my email and phone records and can find no contact from Frederick Edward’s Ltd, other than letter received today?
If they are legitimate? why is nearly every review so critical and negative, that speaks volumes about the type of business they are, I certainly won’t be bullied into paying invoices for supposed services I have no knowledge of?
Jimmy Cunningham

16 dicembre 2024
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Risposta di Fredrick Edwards Limited

Hi Jimmy
Many thanks for your review.
Whilst I can appreciate your frustration, we must follow the law.
This states that we must confirm a clients identity to be able to discuss a file with them.
You refused to confirm full data protection so our reception unit could not arrange for the file handler to call you back and discuss your case.
The file handler will call you later today, however, they will not be able to discuss the case until you have confirmed your identity by answering data protection questions.
Once you've done that, we will be happy to speak to you.
I trust this answers the query and we look forward to speaking to you later today.
Regards, the FE Team

Valutata 1 stelle su 5

I also would give 0 stars if I could

I also would give 0 stars if I could. A complete scam. Trying to bamboozle innocent people into handing over their money. I will be ignoring them and their letters. I took a phone call about 3 years ago and they said I was owed money from a credit card over payment many years before. They took my signature then sold it to another company who tried to bind me by their terms and conditions. Absolutely shocking. Ignore ignore ignore

16 dicembre 2024
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Risposta di Fredrick Edwards Limited

Hi Laura
Many thanks for your review.
We have asked you to provide your contact details so we can find your case, but you haven't responded.
Firstly, we have never stated you are owed money on a credit card. This is because we are a tax consultancy & have only ever claimed refunds from HMRC.
Secondly, we have never sold anyone's details to a Third Party. The terms we provided to all clients when they sign up to our service, state we cannot do that.
Please provide your contact details so we can find your case and contact you to discuss.

Valutata 1 stelle su 5

This is a scam and Frederick Edwards…

This is a scam and Frederick Edwards should be shut down at once. Thry claim to be able to get back overpayment in tax but charge and chase you extortionatly for their services, they are crooks and villains avoid at all costs.

10 dicembre 2023
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Risposta di Fredrick Edwards Limited

Hi Michael
Many thanks for providing your personal information to us.
Using the information you have provided, we cannot trace you in our systems.
All our documents include your case number which always starts with FE. Please provide this to enable us to locate you in our database.

Valutata 1 stelle su 5

This company is a scam and have scammed…

This company is a scam and have scammed thousands out of people do not trust them like me and many others have done and get conned
Avoid all all costs or you will be charged disgusting fees for no service
An absolute disgrace no one has put a stop to this company!!!!!!!!!!!!!!!!😡

17 ottobre 2024
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Risposta di Fredrick Edwards Limited

Hi Paul,
Many thanks for your review.

I can confirm you have not been scammed.

You have admitted that you signed up to use our service and then didnt cooperate when we needed to speak to you. You then ignored our texts, calls, emails and letters so your claim was closed and you were charged.

You still ignored us so your debt was progressed to our debt recovery agents.

Even when they provided you with proof that you'd not cooperated, you still refused to pay so we took you to court.

You then admitted you owed the amount to the court & made a payment arrangement which you are currently paying.

Therefore, as confirmed, you havent been scammed.

Regards, The FE Team.

Valutata 1 stelle su 5

Disgraceful company.

Disgraceful company.

Asking for documents from years ago, then put the onus on you to provide them and unless you do it urgently you're getting a bill. Phone calls with them are difficult, they speak to you like you're an idiot and the mantra seems to be 'apply pressure' at all times. I gave 1 star because 0 isn't an option. Avoid at all costs.

14 novembre 2024
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Valutata 1 stelle su 5

My husband got in touch with this…

My husband got in touch with this company,through face book. Not knowing how things would turn out. We are very unhappy with this company, who advised us that we owed cancellation fees for 2 different claims, which we did not authorise, we paid the invoices, as we were hassled with phone calls and emails, every day. Just stay away

12 novembre 2024
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Risposta di Fredrick Edwards Limited

Hi Pamela
Many thanks for your review.
I think you may have us confused with a business that has a similar name as Fredrick Edwards Limited has NEVER advertised our services on Facebook.
Please provide your case number, surname & postcode so I can double check our system for you.
I look forward to hearing back from you.

Valutata 1 stelle su 5

Disgraceful

These people should never be anywhere near legal. The tiny amount of positive reviews can only be from staff members, as this lot are a complete disgrace. They cold call you and promise everything, deliver nothing, then charge you hundreds in costs, accompanied with threats. The reviews tell you everything about this lot.

1 aprile 2024
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Risposta di Fredrick Edwards Limited

Hi Martin
Many thanks for your review.
We have sent you a request for personal information as we don't have a client by your name within our database.
Once you've provided the information, we will be in contact.

Valutata 1 stelle su 5

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!

Unless you want to get bills for a service they’ve not provided.

I stupidly signed up to getting a tax refund without reading all the negative reviews first. Many month’s later I received an invoice for their services, although I’d not received anything from HMRC, no refund, no letters or emails to say I had anything coming back either. Also Frederic Edwards weren’t able to provide any proof I had anything coming back to me, yet this company wanted their money, which was soon doubled after a week for a late payment.

Complete bunch of conning w⚓️’s

8 ottobre 2024
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Risposta di Fredrick Edwards Limited

Hi David

Many thanks for providing your case reference & personal details.

I asked you to provide this as I couldn't locate a customer of your name in our database.

From the information provided, I can confirm you are not a client of Fredrick Edwards Limited.

You may be a client of a Company with a similar name, but they're not us.

Therefore please remove your review from our Company site and direct it to the correct Company.

Regards, The Fredrick Edwards Team

Valutata 1 stelle su 5

AVOID THIS COMPANY AT ALL COSTS! and there WILL be costs £££

Was promised a hassle free process, an wen I questioned these terrible reviews. I was assured my experience wouldn't be the same.

However today I recieved a £353.97 bill. An told to pay within 14 days.

Despite catching them lying several times in one call. An wen questioned further I was just hung up on.
Ironically wen I paid with money i didnt have. due to fear of repercussions and further escalations financially. My bank would not process the payment. As they believed I was paying a scammer.
An I think they were 100% correct.

18 settembre 2024
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Valutata 5 stelle su 5

Apologies to Fredrick Edwards

I recently wrote a review about this company but need to offer a public apology as its wasn't Fredrick Edwards but their sister company Fredrick Edwards Associates. They have kindly pointed me in the right direct and have been very polite and efficient with their response. Please accept my apologies.

16 settembre 2024
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Risposta di Fredrick Edwards Limited

Hi Tania
Many thanks for your review.
I have requested that you provide your personal details to us as I cannot find a customer by your name in our database. Plus we don't have an employee by the name of Joey.
I can only assume you have left a review for the wrong company.
Regards, The FE Team

Updated - 17th September 2024
Hi Tania
As previously stated, you are NOT a customer of Fredrick Edwards Limited as we have not been handling new customer enquiries for over 12 months, you must have us confused with a different company.
If you wish to email us direct, please email hello@fredrickedwards.com.
Regards, The FE Team

Valutata 3 stelle su 5

Had used this company a few years back…

Had used this company a few years back for a ppi claim which I was happy with. They approached me a year or so ago saying I could claim tax bk thst the tax man shouldn't have took from my claim so I said ok go ahead I received 90 quid I think anyway today I've received a letter from hmrc saying I owe 50.80 back ?? I will be looking onto this

11 settembre 2024
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Risposta di Fredrick Edwards Limited

Hi Angela

Many thanks for your review.

I can see from your case that we settled your claim over 2 years ago.

It would be very unusual for HMRC to be asking for the money back.

Maybe the amount you owe is for a different tax year?

We're here to help so please call our Service Team on 0161 505 0000 (option 3) where they can assist you.

We look forward to speaking to you.

The FE Team

Valutata 1 stelle su 5

Please be careful with this company

Please be careful with this company.

All of their emails were recorded as "scam" by my Gmail account, which of course isn't their fault. However it led me to miss emails of them requesting payment as my claim was "settled" direct by HMRC. As I want in receipt of anything (and my email didn't elaborate on the amount or where my settlement was sent to), I tried to look into it further and other people's experience of this company concerned me.

I ended up being liable for hundreds of pounds for the sake of a £50 odd cheque from HMRC that I had to chase up to clarify. Days and days of phone calls to HMRC and I can't understand why not only did they not send the cheque direct to Frederick Edwards, they sent it to my old address and several months later it's still not been reissued.
Technically Frederick Edwards have settled and done nothing wrong. Also, technically I've had zero settlement. I also don't understand how Frederick Edwards expect payment so quickly when it takes weeks/months for HMRC to issue a cheque. All things you don't think of on the initial call when you hear no win no fee.
Regardless of if they are in the wrong, I found them unhelpful and not pleasant to speak to. I also regret ever using them

1 maggio 2024
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Risposta di Fredrick Edwards Limited

Hi Sarah

Many thanks for your review.

I have searched our systems and cannot find a client by your name.

Can you provide us with your case reference number that is contained on all our communications so I can locate your case?

We look forward to hearing from you.

The FE Team

Valutata 1 stelle su 5

Low life scammers never going to use…

Low life scammers won't use this company ever again asked them for help with HMRC but all I got was a bill for £1.000 pounds so I'm out of pocket

17 luglio 2024
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Risposta di Fredrick Edwards Limited

Hi Brian
Many thanks for confirming your personal details.

From the information you have provided, I cannot trace you in the Fredrick Edwards Limited database.

If you are a client of ours, all our documentation and emails will contain your case number which will enable me to locate your case.

Can you provide this please?

Valutata 1 stelle su 5

Do not trust them

After being hounded by call after call I finally agreed to let them look at my tax for my uniform I was washing.....I agreed to this and this alone. After months of waiting I received a letter from HMRC saying they had sent a check of over 1300 to these people as my tax bracket was wrong. I never asked them to do this! I was told prior that it was only going to be the uniform tax they were looking at. When I spoke to them they told me it was in their terms and conditions that they looked into all tax issues. They swiftly took 40% and the vat and told me thanks! Be careful, they rely on people not to read the small print! They have terrible reviews for a reason. Do not use. You have been warned

16 luglio 2024
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Risposta di Fredrick Edwards Limited

Hi Ian
Many thanks for your review.

I asked you to confirm your personal details as I could not find you in our database.
Using the information you have provided, I still cannot find you.

You may be a customer of a Company with a similar name.

Can you provide me with your case reference that will be on the documents you have received from 'the Company' so I can be 100% sure?

I look forward to hearing back from you.

Regards, The Fredrick Edwards Team

Valutata 1 stelle su 5

Criminals in suits

Criminals in suits. They claim they can get money back for you and tell you no win no fee. Then they ask you to do all the dirty work. When you fail to get the relevant information (as most people would because we don't know how to) they start making lame threats and talking trash to you.

25 giugno 2024
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Valutata 1 stelle su 5

Nothing but bullies

This company needs to be stopped from whatever they claim to do. They have just bullied my elderly parents into paying £93 for a service they did not even provide. Threatened them will debt collectors and that their credit score would be affected. How can they be stopped from continuing to do this???

25 giugno 2024
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Valutata 1 stelle su 5

I would leave 0 stars if i could. BULLIES!!!

I would leave 0 stars if i could. This outfit is a scam, a bullying tactic. If you're in with these guys already, ask for a SAR (Subject Access Request) transcript of all calls to you under GDPR Regulations. They have 28 days to respond or, they're in breach of GDPR which could lead to prosecutions. Let them take you to court, don't be afraid of them. Any court will see right through them and see their outfit as a SCAM.

31 maggio 2024
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