Fredrick Edwards Limited Recensioni 

216
TrustScore 1.5 su 5

1,3

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Valutata 1 stelle su 5

Absolutely ridiculous. Had numerous of calls from this Stacey harrssed each day been in hospital for operation and yet still phoned me whilst been in hospital repeating same thing over and over again.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

One of the biggest con I ever been involved. I was unlucky to fight them in the court as I could not afford the solicitor and legal team national help line and citizens advise buerogh was useless. M... Leggi di più

Valutata 1 stelle su 5

The agent there called LYN is rude dismissive and patronising! They are untrustworthy, disrespectful and massively unprofessional. They won’t listen and choose to respond to some emails and ignore o... Leggi di più

Valutata 1 stelle su 5

Complete scam if they cold call u beware!!! Absolute parasites. Quite how they are getting away with using moriarty law to debt collect and apparently force entry (which is harassment and illegal) is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente fiscale

Scritti dall'azienda

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

216 recensioni

5 stelle
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Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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1,3

Tutte le recensioni

(216)

69 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Bullies!

Can you believe these people! I set up a DD to pay them off monthly, even though I feel it was unjustified. I agreed to pay off an invoice to get them off my back as I have so many family issues and FEdwards wouldn't stop harassing me.

They received the first payment last week. Yesterday I received a nasty threatening email saying they were taking action. I called and they blamed Bank Holiday for the error.

Then today, I got an even nastier Final Notice threatening to take action again if I didn't pay.

Incompetent, intimidating, bullying - I've had enough. I am 76 yrs old and they have caused me great anxiety. I am very depressed and I cannot cope with this . How do companies get away with such sharp practise? I gather they target mostly the elderly. I don't know how they can live with themselves.

9 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Diane
Many thanks for your comments.
Fredrick Edwards haven't threatened you in any way.
We've explained why you had been charged & you agreed to call our debt recovery agents to set up a payment plan. We haven't spoken to you since.
I have raised your comments to the Manager of our debt recovery agents who will contact you to resolve.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Absolute scam. There's only one winner and it's not me

This company got me to sign a no win no fee form. Nothing was accomplished. No win or no lose. No completion of my enquiry and I'm being hounded for £210 and threatened with court now. I'dike a business where I could chase people for £210 just for contacting me.

8 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Lynne
Many thanks for your review which is factually incorrect.
You have admitted you signed a No Win-No Fee contract and the terms of this state you will cooperate when we ask you're to do so. We tried contacting you for several months and you ignored our communication.
Suddenly you sent us an email and asked us to provide a copy of your signed agreement-which we did.
Our email asked you to call us and discuss your case so we could try and resolve the issues and credit the invoice that had been issued.
You ignored our email and then proceeded to ignore our debt recovery agents.
Therefore please speak to Lawton Hathaway to make arrangements to clear the debt owed.

Valutata 1 stelle su 5

This company had a add explaining that…

This company had a add explaining that a no win no fee for uniform tax return and they then said there was a charge I have to pay.I rang HMRC and they explained that they were contacted by this company and they shouldn't have charged an amount of no win no fee and to give the details to fraud crime stoppers.This company kept on pestertred me until I paid a amount which I could have done myself through HMRC.How do I know get the amount back from this company.

2 settembre 2024
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Risposta di Fredrick Edwards Limited

Hi Umran
Many thanks for your review.
I have sent you a request to provide additional information as I cannot locate a case in your name on our database.
Also, Fredrick Edwards Limited have never claimed Uniform Tax Allowance. In fact, we haven't taken on any new clients for over 2 years so I suspect you may have us confused with another Company with a similar name.
Please respond to our request for additional information so we can be 100% certain.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Customer experience

I don't think anyone looks at the reviews here until it's too late.

There's a theme here isn't there regarding customer reviews?

Don't use / get involved.
Inappropriate argumentative communication, no diversion from a script.
No doubt will respond with similar here.

⏬️⏬️⏬️⏬️⏬️⏬️⏬️⏬️

5 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Julie
Many thanks for your review.
Your comments are factually incorrect.
You are fully aware that you received a refund direct from HMRC, for the claim you asked us to submit in your behalf. You failed to advise us that you'd received a payment so we continued to chase HMRC for 2 years.
HMRC eventually confirmed your claim had settled and when we asked you to provide the amount you received, you didnt provide it.
Therefore, when reminders were issued, we explained this to you and asked you to provide us with the settlement figure so we could correctly invoice you for our fees.
You refused to provide the amount so we invoiced you based on the claim value and you've now paid our fees.
The matter is now closed.

Valutata 1 stelle su 5

This company is disgusting

This company is disgusting. Threatening me with debt collection companies and court. I have never signed any contract asking for their services. I have given them one star as I couldn't give them less which I would have done. I Spoke to one of my professors at University who is a former barrister and he advised me to let matters go to court and when the matter is decided in my favour to seek costs and damages. My mother died recently after a two year battle with cancer and I do not need these Vampires hounding me

2 aprile 2025
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Risposta di Fredrick Edwards Limited

Hi Nick
We have sent you a request for further information as we cannot find a client by your name in our database.
Please respond to our request so we can locate your case and assist you further.
Kind regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

I did a verbal agreement last October…

I did a verbal agreement last October (which apparently is legal) but a written one is more favourable and easier to argue the case through court. I am in the middle of fighting £210 but had the first letter today saying if I don't pay within 7 days I will get charged £65+vat which is a complete disgrace, they also said they will send reforcement to collect what I owe. I remember in the call last October they needed some documents and I couldn't get them so left it. Now I am being chased for something I didn't understand as I had no agreement to look at or sign. Frederick Edwards is a scam and should be avoided at every cost all they care about is money and not at the expense on how the person they are doing this feels at all.

11 aprile 2025
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Risposta di Fredrick Edwards Limited

Hi Madelain
Many thanks for your review but I think you have us confused with another Company.
I have searched our systems and cannot find a client by your name. Therefore I have sent you a request for additional information to be able to trace your case.
Please respond so we can look into this for you.
Kind Regards, Fredrick Edwards Ltd

Valutata 1 stelle su 5

Not good

Not good. Don't use.

8 aprile 2025
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Risposta di Fredrick Edwards Limited

Hi Emmanuel
Many thanks for your review.
You've previously commented on our page & we replied as we couldn't find you in our database.
Our reply asked you to provide us with your details so we could find you in our system.
You didnt reply, so we've sent you another request. Please respond so we can assist you.
Regards, Fredrick Edwards Ltd

Valutata 1 stelle su 5

Scam of a company

Scam of a company , that do nothing and you constantly have to chase their progress , customer service very poor , constany getting invoiced emailed that increase each email requesting £200+ for a service I did not receive. Constant phone calls from them . Don’t bother using this scam of a company , useless

28 marzo 2025
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Risposta di Fredrick Edwards Limited

Hi Ruth
Many thanks for your review.
I have sent you a request for your personal details and your case number (which is quoted on all communications) as I cannot find a client by your name in our database.
Please respond so I can investigate and come back to you.
Kind regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Fredrick Edwards Associates and Hawton Hathaway Tax Scam

Absolute scam of a company. Received information from Lawton Hathaway regarding a debt recovery payment that has been requested from Fredrick Edwards Associates. This is for a Tax reclaim that I know nothing about out. I’ve never asked or had any work carried out by Fredrick Edwards Associates. The fee is for £288.
In addition all of the information online suggests that Fredrick Edwards is a scam company.
Please report this company. Absolutely shocking business

20 marzo 2025
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Risposta di Fredrick Edwards Limited

Hi Andy
Many thanks for your comments but you appear to have left the review on the wrong page.
We are Fredrick Edwards Limited and NOT Fredrick Edwards Associates Limited.
Therefore please remove your review and direct it to the correct Company.
Kind regard, Fredrick Edwards Limited

Valutata 1 stelle su 5

SCAMMER

Hello,
A FEW Months ago, in last quarter of 2024, YOU Fredrickedwardsassociates.com was promised to Me that YOU are going to assist Me for possible TAX REFUND, and I AM waiting for your confirmation after given the documents you needed, then SUDDENLY, YOU are disappear, without any messages Why and What happened with respect to my CLAIM..Yet suddenly, you are summoned ME thru email that I HAVE to pay more than 100GBP for declining our deal.??for the FIRST PLACE, to let YOU know that BY NOT CONTACTING you client for MORETHAN A MONTH, it's already a VIOLATION to Dis-regard the agreement between YOU and ME..and I WAS asking for the HELP of Fredrickedwardsassociates website customer service, and they told Me that they don't have any outstanding names know my NAME in their data with regard to the TAX REFUND...Can YOU STOP your WRONG DOING pleasee!!!!

12 marzo 2025
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Risposta di Fredrick Edwards Limited

Hi Justin
Many thanks for your review but I believe you may have left it for the wrong Company.
We are Fredrick Edwards Limited & not Fredrick Edwards Associates Limited.
I have sent you a request for personal details (including your personal claim number) as this will enable me to carry out a thorough search of our systems.
Please respond with information requested so we can respond to you.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Never signed a contract with these

Never signed a contract with these. They haven't written to me or provided proof of contract. Without this they can text as much as they like. But they will get nowhere without a signed contract.
Legally they don't have a leg to stand on.
Debt collection agencies won't buy debts with no proof of contract.

2 gennaio 2025
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Risposta di Fredrick Edwards Limited

Hi Keith
Many thanks for your review.
We'd like to assist you but we cannot locate your claim with just your first name.
We've sent you a request to provide personal details & your case number so we can locate your case and provide the necessary evidence.
Regards, Fredrick Edwards Ltd

Valutata 1 stelle su 5

Hounded my father for money.

This company is hounding my father for a bill which he has no idea what's its for. They have now said they are taking him to court, he's 78 years old with the start of dementia, and he has always been a law abiding citizen, so to receive correspondence of this kind has really upset him. They will reply with something along the lines of I'm not on their database or I am not their client, well thank god I'm not either, and everyone else, stay away and don't get involved, very bad news.

3 marzo 2025
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Risposta di Fredrick Edwards Limited

Hi A Allan
Many thanks for your comments.
Obviously, due to data protection restrictions, we cannot discuss anyone's case without the authority of the account holder.
But I can assure you that we will have made lots of calls, sent emails and letters to him prior to an invoice getting to this stage.
The best thing to do is to call the number on the letter when you are with him. That way, we can confirm data protection with him and he can authorise you to speak to us. Then, we can explain how t has got to this stage & how we can help.
I hope this helps and we look forward to speaking to you both so we can resolve the matter.

Valutata 5 stelle su 5

Received an email saying I owe Federrick Edwards money

Received an email saying I owe Federrick Edwards £210 for acting on my behalf to claim tax back from working through covid! I never asked them to ,it's states no win no fee I've never received any money
Deleted all emails as felt it was a scam .
Threatening me with collection agency I'm at my wits end I can't afford this .

Having read a reply from the company I will wait for evidence that I asked them to continue with a claim after they did a search as to whether I was owed money or not, did I sign any thing? If they couldn't reach me why not call or write? I must of filled something out yes but it says no win no fee and if I'd not given permission to continue then why did they ? Yes I've asked for a call as I spoke to reception to be put through but no joy plus asked at the time what kind of company you were but they wouldn't comment .
Also I've mentioned nothing in my review stating I worked from home ! Only you would of known that from my application for you took into a claim and as you've said in your reply you don't do that sort of claim so why on earth would I have an account with you ?

After emails have passed between us ,all was explained and I now know what has happened so all sorted by a nice chap called Andy .
They don't normally do this via email but very kindly did for me as I have a brain condition which can make me forget at times .
All resolved now thankfully

24 febbraio 2025
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Risposta di Fredrick Edwards Limited

Hi Caroline
Many thanks for your review although I must advise some of the details are incorrect.
Firstly, we do not handle working from home claims so you must have us confused with someone else.
Secondly, you have an agreement with us and we have been trying to contact you regarding the claim since September 2024 as HMRC have asked us to provide supporting evidence of your claim.
I can see you called us yesterday and a callback has been scheduled for today at 6pm so we can discuss.
We look forward to speaking to you so we can resolve the issue.
Regards, Fredrick Edwards Limited
***Updated 26.02.2025***
Hi Caroline
We tried to call you at 6pm yesterday, as arranged but you didnt answer so we left a voicemail on your mobile asking you to call us back.
We cant resolve the issue unless we speak to you so please call us back.

Valutata 1 stelle su 5

Fredrick Edwards Ltd fraud

Fredrick Edwards Ltd have offered no evidence that my vulnerable sister signed any agreement other than a disputed computer generated contract that has been signed by someone else, presumably an FE fraudster? She does not even have a smart phone let alone a computer so the contract would have to be signed on a hard copy. So this is fraud? FEltd then instructed their sister company Judges Demand who made all sorts of threats and could not offer evidence either now Lawton Hathaway have started demanding monies with menace to the tune of £378. This harassment started in 2021, nearly 4 years ago.
Avoid Fredrick Edwards Ltd at all costs.
FE017279.
We have now instructed Action Fraud to look into Frederick Edwards Limited, Judges Demand and Lawton Hathaway.
You only have to look up these shady companies and peoples experiences.
We can’t all be wrong?

14 febbraio 2025
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Risposta di Fredrick Edwards Limited

Hi Lloyd
Many thanks for your review.
Firstly, you are not a client of ours and I can confirm we have not committed any fraud and never would.
We will be replying directly to our client with proof that we have done nothing wrong.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Absolutely disgusting bunch of thieves…

Absolutely disgusting bunch of thieves and con merchants desolve the so called company and stop ripping people off they did no work. I didn't want them to proceed but they kept hounding me for payment for something they hadn't done then threatening letter to take me to court or face the bailiffs they are the most diabolical company out there and I urge people to stay well clear of them unless they want to be ripped off as well

14 febbraio 2025
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Risposta di Fredrick Edwards Limited

Many thanks for your review.
Using the information you've provided, I cant find you in our system.
All letters and emails from us will have your unique claim reference number on it. Can you provide this so I can find you in the system & assist you?
I look forward to hearing from you.
Regards, Fredrick Edwards Ltd

Valutata 1 stelle su 5

Reports them to action Fraud UK

Today I reported Fredrick Edwards, it's sister company Judges Demand and Lawton Hathaway, to Action Fraud, I would advise that anyone else who has fallen victim to their scam or who is experiencing harassment by use of aggressive practices as I was, do the same as the reports are forwarded to the National fraud intelligence bureau and it can lead to the companies involved being investigated.

13 febbraio 2025
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Risposta di Fredrick Edwards Limited

Hi Charli
Many thanks for your review.
We sent you a request to provide your contact details as we cannot locate a client in our database by your name.
Without you providing this information, we cannot trace your case and contact you to discuss.

Valutata 1 stelle su 5

This company has been hounding us for…

This company has been hounding us for money yet we have not asked them to do anything we are now being threatened with a collation company. They told us we could claim we didn't, and now they want money for doing nothing

3 agosto 2024
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Risposta di Fredrick Edwards Limited

Hi Walter
Many thanks for your review.
By law we cannot charge you for a service that you have not agreed to.
Therefore you must have agreed to go ahead with ours service otherwise an invoice could not have been raised.
Also, we dont threaten customers. If an invoice is unpaid, reminders are issued. These advise if payment isn't made or you dont contact us to discuss, the debt will be passed to a debt collection company.
I have sent you a request so you can provide us with your contact details and case number. Then we will be happy to investigate the issue and call you to discuss.
Therefore, please respond to our request so we can resolve the issue.

Valutata 1 stelle su 5

I strongly advise avoiding this at all…

I strongly advise avoiding this at all costs.

Customer service agents who simply read off a script are unacceptable. I am currently disputing the lack of communication regarding an invoice. I recorded my second call because the first call was a complete disaster. An automated system sends emails, but the company has no method to confirm that they have been sent. I have not received the email and specifically requested that the call handler stay on the line until I received it. However, he hung up, just like the agent from the second call. This level of service is simply not satisfactory.

I have been threatened with court action over an invoice I am yet to see.

I am writing to provide an update on my previous review.

I have located the invoices, which were mistakenly sent to the wrong email address. I wasted two hours sifting through an old spam-filled inbox to find them.

Additionally, I want to highlight that I paid this company £240 in February 2023. This payment was for the case which instigated a cold call leading to this situation; my information was used from their database to upsell.

This was supposedly to retrieve tax back from an amount I had originally received from HMRC. I made it very clear to the caller that I did not believe the service was worth it, yet he insisted. I would like that call to be reviewed, as I said no many times and relented to simply to end the conversation. Ultimately, I was charged £94, and now I am left dealing with the fallout of further charges due to communication being mishandled and sent to the wrong email address. This situation is unacceptable, and will happen to you if you use this service.

Further update. Frederick Edward Ltd has rhe same companies house address as Fredrick Edward Associates - they are one of the same.

I have an email from you legal department reviewing my complaint.

I can see from your response, that rhe media department has been trained to deflect, deceive and pass blame just the same as the call handlers. I've recorded all calls.

The number provided was an invoice number along with my name.

This is the case number which is the same in all invoices FEA028252

Further update:
The address on your website matches thenone registered with companies house and the one on my invoice. The only variance is you are also trading under the name Frederick Edwards Associates. However, all contact information remains the same.

I would be more than willing to email a copy of the invoice and a screenshot of your website & registered information.

10 febbraio 2025
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Risposta di Fredrick Edwards Limited

Hi Leona
Many thanks for your review.
I have searched our system and cannot find a client by your name.
I have therefore sent you a request to provide your personal details and your case number with us (which is detailed on all communication).
That way, I can check our systems to be sure you are a client of our Company and offer you assistance.
I look forward to receiving the details so we can look into the matter for you.
Regards, Fredrick Edwards Limited

***UPDATED 4.41pm on 11th February 2025****
Hi Leona
From the information you have provided, I can confirm that you are not a client of Fredrick Edwards Limited.
You may be a client of a Company with a similar name but we do not have access to their database.
Therefore, please direct your enquiry to them & not us.
Regards, Fredrick Edwards Limited

***Updated 7.28pm 11/02/2025
Hi Leona
As previously advised, Fredrick Edwards Limited does NOT have access to any other Companies database as this would be a breach of data protection. The reference number you have provided is NOT for Fredrick Edwards Limited therefore I suggest you contact them to discuss your case.
We cannot assist you.

Valutata 1 stelle su 5

This company have been hounding us for…

This company have been hounding us for money yet we have not asked them to do anything we are now being threatened with court proceedings for £288 absolutely unbelievable, we will see you in court
Dean marasco

8 febbraio 2025
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Risposta di Fredrick Edwards Limited

Hi Dean
Many thanks for your review and comments.
I have searched our database and cannot find a client with your name in our systems.
Are you sure you have received communication from Fredrick Edwards Limited?
If so, please reply with the claim reference number on the letter you state you have received.
We look forward to hearing from you.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

F E could get tax back on a 2018 ppi…

F E could get tax back on a 2018 ppi payment for me, I heard nothing for at least 18months, then told I was to produce or obtain a ppi settlement letter, which turned out to be impossible after being passed from piller to post by numerous Indian call centres for HSBC and even a local branch! In the meantime a cancellation fee for not responding to a F E letter rose from £70 to now £200+ pound and I'm informed it's now passed to a collection agency, because I've took too long chasing their request!
Thanks for absolutely nothing F E.
Wonder how you get a 1.4 star rating!!

20 gennaio 2025
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Risposta di Fredrick Edwards Limited

Hi Kev
We have asked you to provide information to us so we can locate your case and offer assistance.
You have ignored our request.
Please provide the information requested so we can locate you in our database and make contact to resolve the issue.
We look forward to hearing form you.
Regard, the FE Team

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