Fredrick Edwards Limited Recensioni 

216
TrustScore 1.5 su 5

1,3

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Valutata 1 stelle su 5

Absolutely ridiculous. Had numerous of calls from this Stacey harrssed each day been in hospital for operation and yet still phoned me whilst been in hospital repeating same thing over and over again.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

One of the biggest con I ever been involved. I was unlucky to fight them in the court as I could not afford the solicitor and legal team national help line and citizens advise buerogh was useless. M... Leggi di più

Valutata 1 stelle su 5

The agent there called LYN is rude dismissive and patronising! They are untrustworthy, disrespectful and massively unprofessional. They won’t listen and choose to respond to some emails and ignore o... Leggi di più

Valutata 1 stelle su 5

Complete scam if they cold call u beware!!! Absolute parasites. Quite how they are getting away with using moriarty law to debt collect and apparently force entry (which is harassment and illegal) is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente fiscale

Scritti dall'azienda

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

216 recensioni

5 stelle
4 stelle
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2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,3

Tutte le recensioni

(216)

69 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

This company is a scam scam scam

This company is a scam scam scam. They tried to say that a phone call is a contract and if cancelled I would be charged £78 is company are fraud. They have insisted I pay and when I said I will go to court. They passed the case to the bailiffs how are trying to change me £288 . Please please please don't even phone this company this is a big rip off.

16 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I clicked on a facebook add and filled…

I clicked on a facebook add and filled out a form. Since then, these people have hounded me, calling me and harassing me and today the have asked me to pay £120 for cancellation of a contract that I didn’t sign. They have even claimed they are not on trust pilot but it’s same name and same phone number. I don’t know what will happen but I don’t have £120 to pay anyone for trying to scam me. Just leaving this here in the hope that others will see and not fall victims. I wonder how they have been able to operate for so long. Thieves

24 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT DEAL WITH THESE PEOPLE

DO NOT DEAL WITH THESE PEOPLE. WEVE JUST PAIDED THEM £311.80 AND THEY'VE DONE NOTHING FOR US... PLUS THEY OWN US MONEY WHICH WE HAVE SEND THEM MAIL ABOUT BUT THEY ARE IGNORING THAT BIT. AND THEY WILL TAKE YOU TO COURT.
BUT NOW ITS HOW TURN TO GET OUR MONEY BACK WHAT THEY OWN US.

18 ottobre 2025
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Risposta di Fredrick Edwards Limited

Hi Di

Many thanks for your review.

Im assuming the word 'Monday' should say 'Money'?

From your sign in name, we cannot identify you so we have sent you a separate connection request where you can provide us with your contact details and personal claim reference number.

Please respond so we can provide you with assistance.

***Updated 21st October 2025***
Hi Di
Thank you for your updated review.
We have sent you a connection request for some additional info which includes your personal case reference number, but you havent replied.
Without the additional information, we cannot assist you as we cannot trace you in our system.
We look forward to receiving your details so we can look into your comments and contact you to resolve.

Valutata 1 stelle su 5

Well it looks like this is another…

Well it looks like this is another waste of space company that lie and cheat their way into ripping customers off and charging them for achieving absolutely nothing. If this company ever contacts you in regards to claiming back money that may be owed to you please never ever use them. They do the bare minimum but always stress that it’s a no win no fee claim. This is a complete lie. I’ve just had to pay over £300 because they then sent a debt agency after me and threatening with additional court fees and non payment fees. Like I said they are cheats liars and an unethical untrustworthy company

17 ottobre 2025
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Risposta di Fredrick Edwards Limited

Hi Andy

Many thanks for your review which is factually incorrect and we will explain why...

You agreed to use our service after we'd called you and offered it to you and sent documents to you to read and then sign.

You voluntarily signed our agreement but then ignored all our communication. Due to this, your claim was closed due to your non-cooperation, even after multiple contact attempts by text, phone call and letter.

Even once we'd charged you for not cooperating, there was still an opportunity to contact us and we may have been able to reverse the closure and re-open the claim, if you'd provided the information we required under HMRC regulation.

You chose to continue to ignore us so your debt was outsourced to a debt recovery agent who provided you with the full claim history.

Again you chose to ignore them so the debt was passed to a 2nd debt recovery agent and again, you ignored their payment request.

Therefore your debt was outsourced to a Solicitor and you have now made payment.

Terms are provided to all clients PRIOR to them agreeing to use our service and even then, you still have 14 days to cancel if you change your mind.

As you didnt cancel within the 14 day cooling off period, and failed to cooperate when asked to do so, you were charged. This is standard practice under a No Win - No Fee agreement.

Therefore we have not lied or cheated you in any way.

Valutata 1 stelle su 5

Scam Company

As with all the other reviews , I wouldn’t give a single star for this rude, aggressive and appalling company.
I filled out , what I thought was standard enquiry form on a social media page advertising that I may be able to get a tax refund , to then be told on a phone call from this company that I had signed into a contract and that they had my signature ?! -the only reason they had my signature was because on the enquiry form it is stated that a signature was requested in order for them to approach HMRC with my permission - as a ‘letter of authority’ it is not clear that this also means you are signing into a contract with them?!. Any decent company would send you a copy of the signed contract - I never received this if I had it done I would’ve cancelled it during the cooling off period I didn’t even remember that I done the form until I started getting phone calls and text messages from them. The only phone call I had with them since signing the form, I was read out their set of terms and conditions - at which point I said ‘no thanks I’m not interested’. This is when I was told that I was in a contract and that I had no choice as whether to be involved.

I have since ‘cancelled’ even though I was completely unaware from the start that I was even in a contract - and been billed for £72 cancellation fee - not quite sure how this has been calculated for services not rendered? -apart from being bombarded with text messages and nuisance (unanswered) phone calls. After all, I had already told them on the initial phone call that I wasn’t interested after terms and conditions were read out to me by their operator.

Surely this isn’t legal? They must be making a fortune as it seems either way they obtain money for doing pretty much nothing! I have approached trading standards and so hoping they can help to resolve.

My advice -as with everyone else’s :!!!!DO NOT USE!!!! Very disappointed as this company lacks any sort of professional and competent customer service skills and has no interest in the customer -only their money.

30 settembre 2025
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Risposta di Fredrick Edwards Limited

Hi Louise

Many thanks for your review.

From the comments you have made, it sounds as though you have us confused with a different Company.

Fredrick Edwards Limited have never advertised on social media and havent signed up any new customers to use our service for over 2 years.

For me to be 100% sure and check our database, I have sent you a request for further information. This includes a unique case reference number which will help me so if you are a client of ours.

Please respond to the request so I can provide further assistance.

Customer Service @ Fredrick Edwards Limited

Valutata 1 stelle su 5

Avoid This Lot.

Avoid, avoid, avoid.

Do your homework before you start any kind of engagement with this lot.
I didn’t but once I had I committed, only reading horror stories about FE .
Then they want you to do the work for them, hassle you whilst you are suffering from a mental health issue, hassle you while you’re away, accuse you of not wanting to help, and in the end up charging you. Been dragging on for 2 years.
Yeah they may have gave me a days extra grace to pay…Woo, good on them.
No win , no fee ?
No it will cost you £72 of your hard earned money.

6 ottobre 2025
Non scritta su invito
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Risposta di Fredrick Edwards Limited

Hi Dave

Many thanks for your review.

To enable us to locate your case and provide assistance, we have sent you a separate message asking you to confirm your identity and your case reference number.

Once we've received the information, we will be able to assist you further.

Kind regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Horrible company to deal with avoid at…

Horrible company to deal with avoid at all costs

6 agosto 2025
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Risposta di Fredrick Edwards Limited

Hi Garry
Many thanks for your review.

I cannot trace a case in your name from the basic information you have provided.
Therefore I have sent you a separate request to reply with some additional information so we can locate your claim and provide assistance.
We look forward to receiving your response so we can respond fully.

Valutata 1 stelle su 5

Given 1 star because I can't leave a…

Given 1 star because I can't leave a review without doing so. I received a letter from HMRC informing me that they had issued me a tax refund. They stated the cheque had been sent to Fredrick Edwards Limited (my nominee). I don't have a nominee for my tax affairs. As I have been unable to contact Fredrick Edwards Limited directly, I have informed the HMRC fraud department accordingly. I will have to wait and see whether the HMRC cheque can be cancelled and whether I can get any of the money I am owed. Looking at other reviews on this site, I don't hold out much hope of a successful outcome.

28 luglio 2025
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Risposta di Fredrick Edwards Limited

Hi Kevin
Many thanks for your review.
A nominee means you have authorised a Company to handle your tax affairs. This could be linked to a claim you have asked us to handle.
Our Service Team are available to speak to on 0161 505 0000 (option 3) and available on Monday & Tuesday between 9am and 7pm, Wednesday & Thursday between 9am and 6pm and Friday between 9am and 1pm.
Lines can get very busy but we do offer a call queue service where, when you wait, you will be connected to an advisor who can assist you.
I have also sent you a request for your contact details and postcode so we can locate your claim and try to contact you.
Please respond with the requested information so we can resolve the matter for you.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Hi you said you not in Facebook you…

Hi you said you not in Facebook you are you keep hassleing me and wi t leave me alone lone you are making me ill and I don't need it has I lost my husband and year ago and I lost my brother a few months ago I have asked for proof from you but you said you sent me to my email I have had nothing from you so I am asking you to leave me alone to grief please has you are not letting me do that you are making me ill and I can't cope with you hassleing me

29 giugno 2025
Non scritta su invito
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Risposta di Fredrick Edwards Limited

Hi Julie
Many thanks for your message and I'm sorry you're dealing with grief.
Fredrick Edwards Limited are not on Facebook so you may be confusing us with a different Company.
So we can assist you, I've sent you a request to message us with your personal details and case reference number (you can find this on all our documentation that we've sent to you).
Please reply to the message so we can locate your case and provide you with assistance.
We look forward to hearing from you.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

By not waiting 7 months to constant…

By not waiting 7 months to constant calls and booking a phone slot when they call 2 half hours later
There rude and will never deal these people again
Sean godlonton

26 giugno 2025
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Risposta di Fredrick Edwards Limited

Hi Sean
Many thanks for your comments.
I cannot find your case from your first name so I cannot offer any assistance.
I have sent you a request for further information, including your case number so I can locate your details and look into this.
We look forward to receiving your response to our request.

Valutata 1 stelle su 5

SCAMMERS

I have requested this company LAST YEAR to stop liasing with HMRC when I am more than capable of dealing with any tax claims myself. Comes to something when I have to contact my solicitor and accountant to sort this company out !!

14 giugno 2025
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Risposta di Fredrick Edwards Limited

Hi CJ
Firstly we are not scammers.
Secondly, we have sent you a request for further information so we can try to assist you as we cannot identify you from 'CJ'.
Please respond with the requested information so we can assist you further.

Valutata 1 stelle su 5

Contacted me. Demanded money. I've never worked with them.

They contacted me out of the blue demanding I pay them for services never provided or they would more forward to legal. They had my email address and said I gave it to them - which I didn't. Feels like a scam.

12 giugno 2025
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Risposta di Fredrick Edwards Limited

Hi Gary
Many thanks for your review which you are aware is factually incorrect.
Your have ignored correspondence from us and two debt collection agencies so we have emailed a letter to you.
You refused to open the letter so we provided you with brief details and asked you to call us if you required any further infomation.
You refused to call us so we are now taking the matter further.

Valutata 1 stelle su 5

tax refund

I have bad experience in this company; I never get a tax refund and now I will pay for their service of 210 GBP. last year I filed on the website Fredrick Edward about my tax claim, then we transfer house, I never get the invoice that they said to me, and I never get any tax refund. Now they said to me to pay 210GBP for not response to their email. Is annoying that you will pay their service for nothing. I hope government will stop this kind job. thanks a lot god bless

11 giugno 2025
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Risposta di Fredrick Edwards Limited

Hi Elenar
Many thanks for your review.
You must have us confused with another Company as we havent accepted new claims for 2 years. I have also searched our database and we do not have a client by your name.
Kindly remove your comments and direct them to the Company who have invoiced you.
Kind regards, Fredrick Edwards Limited

****Updated 13/06/2025****
Hi Elenar
Many thanks for providing your personal details.
As previously stated, you are not a client of Fredrick Edwards Limited.
Therefore, please remove your review and contact the Company who have invoiced you direct.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Please do not use this company…

Please do not use this company associate or ltd both the same company

5 giugno 2025
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Risposta di Fredrick Edwards Limited

Hi Ray
Many thanks for your comments which are factually incorrect.
Fredrick Edwards Limited does not share any data with another Company with a similar name and we are nothing to do with them.
I have also searched our database by your name & cannot find a case in your name.
I have sent you a request for further information so I can assist you further.
Please respond to the request sent.
Regards Fredrick Edwards Limited

Valutata 1 stelle su 5

A update

So I put a review on the 10 of March 2025 saying what a bad experience i had with this company I got a review back from this fredrick Edwards saying they haven't got no claims on file so this morning I got a text message from a company claiming I own £288.00 to fredrick Edwards called lawson hathaway . when I all ready pay this what a scam please people do not trust this company

27 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi David
Many thanks for your 2nd review!
We sent a message to you via Trustpilot. Here's the message we sent you...

Hi David
Many thanks for your review.
I have sent you a request for your personal details and claim number as I cannot locate a client with your name in our system.
I look forward to your response so we can look into the matter.
Kind regards, Fredrick Edwards Limited

You didnt reply to our request so we could do anything to assist you.

Again, I have searched our database using your name and cannot find a client by your name.

Therefore I suggest you call Lawton Hathaway as they will be able to advise you which Company the debt is owed to as it is not Fredrick Edwards Limited.

Valutata 1 stelle su 5

By far the most immoral company I have…

By far the most immoral company I have ever dealt with. They claim this trust pilot does not exist. just been in court with them, and they got away with saying they are not pushy on the phone yet conveniently they had not submitted any phone calls as evidence to the court.

19 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Daniel
Many thanks for your review which you are aware is factually incorrect.
I'm not going to provide a response as this was all covered several times in todays court case where the Judge awarded the case in our favour.

Valutata 1 stelle su 5

Reported to financial ombudsman and…

Reported to financial ombudsman and action fraud and I suggest everyone else should do the same. Absolute scam of a company trying to charge £260 for not sending payslips for a tax refund..there was no tax refund in the first place. Nothing was signed. They have the cheek to threaten with debt collectors and court. Don’t be fooled by these bullies, karma will come in the end. The reviews speak volumes, soon they will be shut down. Bunch of clowns trying to charge for services they don’t even provide. Also, the letter is written very unprofessionally

** they reply and claim you are not on the data base….funny how most people who leave a factual, true review are not clients. Also, they may say it’s a different company, they changed the last word. Both companies are based in Stockport. Trust the reviews and have common sense to never trust the cowboys.

12 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Lauren
Many thanks for your review.
I have searched our database and cannot find a client with your name.
So I can complete a full check, I have sent you a separate message requesting some additional details. Once you've replied, I'll then be 100% certain if you are a client of ours.
I look forward to hearing from you.
Regards, Fredrick Edwards Limited

***Updated 17/05/2025***
Hi Lauren
You haven't responded to our request for additional information but yet you think its fair to add additional comments to your review?!
As previously stated, we cannot trace you in our database which makes us believe you aren't a client of Fredrick Edwards Limited.
I kindly ask that you respond with the details we have asked you to provide or we will report the review to Trustpilot as fake and request it be removed.
We are here to help, but if you continue to provide the information requested, I'm not sure how else we can assist you.
Regards, Fredrick Edwards Limited

Valutata 1 stelle su 5

Absolute joke!! Don't use

I saw their add pop up so thought I would give them a go, didn't read the reviews wish I had now!! Disgraceful company. I never signed an agreement and never sent them any documents to proceed. I had just lost my mum and my job at the same time and was at my wits end, then I get an invoice from them for over £200 for something I never physically signed for nor services recieved - why should I pay for something that was never agreed in black and white let alone services not recieved. These people have no humanity and compassion, now I have some other company requesting I pay their bill wanting me to send bank statements - absolutely not I don't know who these people are who randomly emailed me. Fredrick Edwards get your act together you should be ashamed of yourselves

11 maggio 2025
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Risposta di Fredrick Edwards Limited

Hi Debbie
Many thanks for your comments and I'm sorry to hear you've recently lost your mum.
I have searched our database and we do not have a client by your name.
Also, Fredrick Edwards Limited have never advertised online. If you look at our website, we haven't accepted new clients for over 2 years.
I have sent you a request for additional information so I can be 100% sure but it sounds like you may have dealt with a Company who have a similar name.
I look forward to receiving your response so we can assist you.
Kind regards, Fredrick Edwards Limited

***Updated 12/05/2025 @ 12.30pm***
Hi Debbie
Many thanks for sending us your information.
As suspected, you are not a client of Fredrick Edwards Limited.
You do not appear in our database and our references start with FE and not FEA. I'd suggest you contact the phone number and/or email address that should be shown on the paperwork you've previously received.
I'm sorry I cannot help you further.
Regards, Fredrick Edwards Limited

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