Very fast and positive response to a small problem I found with the phone I purchased. I would recommend Frank Mobile to others for good quality customer service. Thank you.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great experience but I bought a Prime condition IPhone that I realised after delivery had a scratch across the screen and I expected Prime condition so I was disappointed. I had no other issues and th... Leggi di più
L'azienda ha risposto
Honestly, such an unexpectedly good experience! I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the suppo... Leggi di più
L'azienda ha risposto
Fast delivery and phone exactly as described. It appears as new. The battery life isn’t stunning but that may well be a feature of this particular model.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!
Informazioni di contatto
Little Collins Street , 3004, Melbourne, Australia
- 1300 882 674
- befrank@frankmobile.com.au
- frankmobile.com.au
4,6
Eccellente
552 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My next Frank mobile hone.
Quick express delivery and product was very good and as described.
20 maggio 2026
Non scritta su invito
Risposta di Frank Mobile
Thanks for the awesome feedback! Great to hear you got your phone fast and that you're happy with it. Cheers for choosing Frank Mobile!
Great product
Great product, excellent condition even better than described. Arrived quickly and well packaged. Definitely recommend
13 maggio 2026
Non scritta su invito
Risposta di Frank Mobile
Thanks so much for the 5-star review! We are absolutely delighted to hear your device arrived quickly, safely packaged, and in even better condition than expected. Enjoy your new device and thanks for the recommendation!
Would recommend!
Phone arrived super quickly and exactly what I expected! Prime condition and it’s basically looking and working like a new phone 😎
5 maggio 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for taking the time to share your experience. We always aim for fast delivery and pristine quality, so we're glad we hit the mark for you.
Top quality product and great delivery…
Top quality product and great delivery time. Highly recommend this seller.
1 maggio 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for the wonderful feedback! We always aim to get your items to you as quickly as possible, so we're glad to hear we hit the mark. Enjoy your purchase!
Phone was as near new as you can get without being "brand new sealed in box"
Purchased a Nothing Phone 3 graded "Exceptional" from Frank Mobile recently. When the phone arrived I went over it with a fine tooth comb and needless to say I could not find a single visible flaw with the phone. I would hazard to say it was a as close to brand new sealed in box as you could get. For the price I paid I could not be happier. Delivery was super quick too. Had the phone in my hand in Perth within a day or two of dispatch. If you have any doubts about buying from these guys --- Don't. 5 ******
29 aprile 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for the kind words. We know how important it is to trust the quality of a pre-owned device, so hearing that yours arrived in "near new" condition is exactly what we strive for. Cheers for the recommendation!
I have now purchased 5 phones from…
I have now purchased 5 phones from Frankmobile, all for business. My experience has been prompt service, phones in hand within 3 to 5 days. All phones are in very good to excellent condition. Their batteries are all in good shape. No complaints only praise for Frank.
20 aprile 2026
Risposta di Frank Mobile
Thank you for the five-star review. We are glad to hear that Frankmobile has become your go-to for your business needs. Providing reliable devices and prompt service is our top priority, and we look forward to assisting you with your next upgrade.
Item as expected
Prompt delivery. Phone as described with good battery life and excellent condition.
10 aprile 2026
Non scritta su invito
Risposta di Frank Mobile
We really appreciate you sharing your experience. Knowing that the phone arrived in excellent condition and is performing as expected is exactly what we like to hear. Please reach out if you ever need anything else!
The ease of purchasing was amazing.
The ease of purchasing was amazing.
Arrived very quickly. Packaging was great and loved the gift. Thanks guys. I know where to shop for my next one.
27 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Thanks so much for the five-star review! We are wrapped to hear that your order arrived quickly and that you enjoyed the gift. We put a lot of effort into our packaging, so it is great to know it hit the mark. Can’t wait to help you out with your next purchase!
Fantastic my aunt loves it
2 aprile 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for sharing the kind words. We aim to provide quality devices that everyone can enjoy, so it is fantastic to know your aunt is satisfied with her new mobile!
Great product and quick customer service
Very happy with my new device, and customer service were very helpful throughout the whole process.
23 marzo 2026
Risposta di Frank Mobile
We have reviewed your order and the tracking status shows it was collected from the local post office on March 30. Our team has reached out to you via email with these details to help clarify any confusion. Please check your inbox so we can resolve this for you.
Website made it easy to find the phone…
Website made it easy to find the phone I wanted and to order/pay for it. Free delivery.
Tracking details provided and it arrived one day earlier than expected.
Arrived safely; well packaged. Works fine.
31 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
We appreciate the kind words! It’s great to hear that you enjoyed the free delivery and that your phone was well packaged and ready to go. Thank you for choosing Frank Mobile!
Competitive pricing on I-phones
Competitive pricing on I-phones, quickly dispatched and well packaged. Product is exactly as described. Excellent experience as a first time buyer.
27 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for choosing Frank Mobile for your first purchase! We are so glad to hear you had an excellent experience and that you're happy with the pricing and packaging. We look forward to seeing you again.
PHONE PROBLEMS
: "I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction."
23 marzo 2026
Risposta di Frank Mobile
Thanks for the five-star review! We always aim to go above and beyond for our customers, so it is fantastic to hear that our efforts made such a positive impression. Enjoy your device!
My iPhone is like a new iPhone no…
My iPhone is like a new iPhone no difference thank you for the opportunity
23 marzo 2026
Risposta di Frank Mobile
Thank you for the review! We are pleased to hear you had such a positive experience and are happy with the quality of your iPhone. Enjoy your new device!
Great phone
This is my second phone from Frank. The prime model I received appeared brand new. Why would you pay full price?
13 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Thanks for the five-star review! We love hearing that our customers are finding such great value in our "Prime" range. It is fantastic to know your second purchase with us was just as good as the first. Cheers for the support!
The phone is great and was delivered…
The phone is great and was delivered very quickly before estimated date of delivery
3 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Thank you for the feedback! We aim to get our orders out the door as fast as possible, so it’s great to know yours arrived early. We're glad you're happy with the phone!
Phone delivered promptly and as described
Prompt delivery, phone and battery condition as described and phone works a treat.
15 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Thanks so much for the 5-star review! We’re stoked to hear your phone arrived promptly and is working a treat. It’s great to know the battery condition met your expectations too. Enjoy the new device!
Thank you Frank Mobile for coming thru…
Thank you Frank Mobile for coming thru with my Apple Watch 10 refurbished I was surprised how good the quality was I couldn’t tell the difference from a new watch and the extra watch straps yes I’m a very happy chappy
9 marzo 2026
Non scritta su invito
Risposta di Frank Mobile
Cheers for choosing Frank Mobile! We’re wrapped that you’re so impressed with the condition of your Apple Watch 10. Providing high-end tech at a refurbished price is what we do best. Happy tracking!
Very happy with my iPhone. Quick delivery and looks like new.
Very happy with my iPhone. Quick delivery and looks
18 febbraio 2026
Risposta di Frank Mobile
Thank you so much for your 5-star review! We’re thrilled to hear you’re very happy with your iPhone and that it arrived quickly and in like-new condition. We truly appreciate your support and look forward to serving you again in the future!
Bought a brand new iphone SE but showed…
Bought a brand new iphone SE but showed that it had remote management. Obviously not new a new device. I will report this to my bank.
25 febbraio 2026
Non scritta su invito
Risposta di Frank Mobile
We apologise for this experience. We would like to investigate this immediately as this is not the standard we expect for our devices. Please reach out to our customer service team so we can look into this and rectify the situation for you straight away.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.