Great experience but I bought a Prime condition IPhone that I realised after delivery had a scratch across the screen and I expected Prime condition so I was disappointed. I had no other issues and th... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great experience but I bought a Prime condition IPhone that I realised after delivery had a scratch across the screen and I expected Prime condition so I was disappointed. I had no other issues and th... Leggi di più
L'azienda ha risposto
Honestly, such an unexpectedly good experience! I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the suppo... Leggi di più
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Fast delivery and phone exactly as described. It appears as new. The battery life isn’t stunning but that may well be a feature of this particular model.
L'azienda ha risposto
I don’t usually leave reviews but Frank definitely deserves one. I purchased two refurbished iPhone 15 Pros in Prime condition—one for myself and one for my partner. The phones arrived in just 2 days... Leggi di più
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Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!
Little Collins Street , 3004, Melbourne, Australia
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Exactly 2 weeks after my 12 month warranty expired, the battery on my iphone 14 started running down so quickly that's it's virtually useless unless I can keep it charging constantly. I contacted Frank Mobile customer service & they advised that as the warranty had expired, there was nothing they could do. What a waste of money.
Great product it arrived no longer than two days. Very happy.

Risposta di Frank Mobile
Fast service, item in as new condition (as described) Works very well. Top marks.

Risposta di Frank Mobile
Great experience but I bought a Prime condition IPhone that I realised after delivery had a scratch across the screen and I expected Prime condition so I was disappointed. I had no other issues and the battery was 100%, I received a response very quickly and they sorted the issue out straight away, with no problem. I highly recommend them.

Risposta di Frank Mobile
Fast delivery and phone exactly as described. It appears as new. The battery life isn’t stunning but that may well be a feature of this particular model.

Risposta di Frank Mobile
I love that I can get a decent second hand phone, inexpensive, great condition and soooo quickly!

Risposta di Frank Mobile
VOW vaat a deal man, very very gooding
I gotting a iphone 14 pro max, and it was very veyr gooding. Like VOW how amazing. no i am so proud. Which betta found this store. I am so happy. I am going to celebrate vith butter chicken, naan and samosa and lots of good curry. it is so very gooding, VOW. Do you want curry and naan sent to u. Tell me bro. VERY VERY VERY GOODING

Risposta di Frank Mobile
Excellent service Quick delivery Very happy with the phone

Risposta di Frank Mobile
Dispatch & Delivery after ordering could have been faster, other than that all good.👍

Risposta di Frank Mobile
Honestly, such an unexpectedly good experience!
I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the support and service was stellar the whole way.
I’ve recommended Frank to all my friends, I think two of whom have already bought as well!

Risposta di Frank Mobile
I am OK with second hand items. It just means that I am fully accountable for checking what I am going to buy and happy with the quality before I pay for it.
Second hand smartphones, though, can be challenging as there is only so much I can check as a non tech savvy person with limited tools to check a phone. "Refurbished" smartphones imply that they've been checked. There are plenty of refurbished phones on the internet for sale on marketplaces. But who checks them? What is being checked? What tools do they use? What is the criteria? Can I trust that check at all?
Well, that's where Frank, in my opinion, answers all these questions and, importantly, giving assurance of the high quality checks and ultimately the quality of the refurbished phones, they offer 12 months warranty. This is it for me. This is like a proper car dealership that sells second hand cars: checks them, repairs them and sells them in good condition giving 12 months warranty. Nothing wrong with that.
Just as there are many car dealerships, there seem to be many sellers of refurbished smartphones. Although, they all sell on marketplaces. While Frank has its own "dealership" so to speak, which appeals to me more: it is more direct customer service, more transparency hence more trust, slightly lower prices due to bypassing the "middleman" fees of marketplaces.
Thanks for what you do guys.

Risposta di Frank Mobile
The iphone 14 Pro was just what I needed. It was received in Prime condition and continues to work very well.
The delivery was prompt and packaging secure.
I have not experienced any issues at all, and recommend Frank Mobile for an uncomplicated and reliable process.

Risposta di Frank Mobile
Very happy with the quality of my new phone and their delivery was very fast

Risposta di Frank Mobile
This is my second iPhone purchase with Frank Mobile and both experiences have been positive. Both phones were in excellent condition and battery at 100% cycle. The value is very competitive in comparison to a new phone and I would definitely go this avenue again in the future.

Risposta di Frank Mobile
I bought the phone for my husband. He is very happy with it. Purchasing was quick and easy and the phone is good value.

Risposta di Frank Mobile
Laptop is excellent and as described and arrived promptly without any issues.

Risposta di Frank Mobile
Fast, Friendly, Fantastic and Fabulous!
It's all the Faultless F words that make FRANK MOBILE First class.
Their products are fawless.
And their customer service is simply Finesse.

Risposta di Frank Mobile
Ordered Monday night and delivered Thursday. Came in an appropriate size box neatly packaged. Exactly as described and it works perfectly. I am completely delighted.

Risposta di Frank Mobile
The package arrived and phone in good order

Risposta di Frank Mobile
Quick express delivery and product was very good and as described.

Risposta di Frank Mobile
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