Focused Recensioni 

223
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I had avoided this assessment for a few years for fear of being all in my head and all those things RSD does. Cherelle Johnson was my assessor, and I am truly grateful for her empathy and prof... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The person assessing me (Kate I think) was so personable and made me feel completely at ease so I could express myself fully. I felt quite anxious and overwhelmed but Kate reassured me throughout t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A reasonably priced yet thorough assessment. I didn't feel like I was 'buying a diagnosis' and trusted that the assessor would not have diagnosed me had I not met the criteria. Everything was explaine... Leggi di più

Valutata 5 stelle su 5

I really appreciated the ease of using Focused. My assessor, Gloria, was really lovely - making me feel supported the entire way through the process. Even while I was distracted, or needed her to repe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale

Scritti dall'azienda

Focused is a specialised ADHD clinic offering video assessments for just £289, as well as diagnoses and ongoing support. Our qualified practitioners are licensed in the UK and, if you are diagnosed with ADHD, they can help you find the care and treatment you need. It all starts with an online pre-assessment. Complete a questionnaire to see if a consultation is right for you, and nominate a family member or friend who knows you well to answer a short survey about your symptoms and developmental history. If our clinician thinks a consultation is suitable for you, you'll be invited to book a 2 hour slot for a video call with them. And if a consultation isn't right for you? We'll refund your £289 fee. During your video consultation, our clinician will ask you some questions about your symptoms and everyday life, and most of the time you'll get a decision on your diagnosis by the end of the appointment. From there, our clinician will go through any treatment or therapy they think might help you, and you'll have the option get ongoing care with us each month. When you start a treatment plan, we'll also check in with you regularly to see how things are going, and you'll get access to our clinicians to ask them any questions you need to.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

223 recensioni

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Ha risposto al 78% delle recensioni negative ricevute

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4,7

Tutte le recensioni

(223)

218 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic support and staff.

Fantastic support and staff.

18 agosto 2026
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always encouraging to hear when we have met those expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

I felt listened to and completly…

I felt listened to and completly comfortable, would recommend

17 agosto 2026
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Risposta di Focused

Thank you so much for your kind feedback.

We’re delighted to hear that you felt listened to and completely comfortable throughout your experience with Focused.

Thank you for choosing Focused and for recommending our service. We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Fast

Fast, efficient and caring - highly recommend

17 agosto 2026
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Risposta di Focused

Thank you so much for your feedback.

We’re delighted to hear that you found our service fast, efficient and caring. Providing a supportive and positive experience for our patients is extremely important to us.

Thank you for recommending Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

I feel very validated

I feel very seen, heard and validated through my experience. The nurse who assessed me made me feel very comfortable, she was non judgemental and did an excellent job of explaining everything. Highly recommend Focused if you feel you need answers.

16 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share such a thoughtful review. We’re truly delighted to hear that you felt seen, heard and validated throughout your experience with Focused.

It’s wonderful to hear that your assessor helped you feel comfortable and supported, and that everything was explained clearly and in a non-judgemental way.

Thank you for choosing Focused.

Valutata 5 stelle su 5

Penny was excellent shes very easy to…

Penny was excellent shes very easy to talk to and we had a great chat.

16 agosto 2026
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Risposta di Focused

Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience with Penny and that you felt comfortable and at ease during your assessment.

It’s wonderful to hear that you enjoyed your conversation and found Penny so easy to talk to. We’ll be sure to pass your kind feedback on to her.

Thank you for choosing Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

Great experience

15 agosto 2026
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a great experience with our service.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

Great service and in depth assessment

Great service and in depth assessment

15 agosto 2026
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always encouraging to hear when we have met those expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

If you are on the fence, DO IT!!

Wow! What an experience with Focussed. From the second I booked until the second I was diagnosed I could not fault them. I was apprehensive as to whether this was the 'real deal' given the cost, but believe me it is. My assessor was incredibly knowledgeable, communicated beautifully and held space for my assessment. She needed more time with me and this was booked for the next day, so no waiting around and no additional costs either. She diagnosed me on the second day and it feels like so much of my life finally makes sense! I am now waiting for my final report and recommendations which is the final stage. If you are on the fence about going through with this given the low cost compared to other clinics, please give it a chance. I'm sure you will also be surprised at how amazing they are

14 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Focused from booking through to your assessment and diagnosis.

It’s fantastic to hear that your assessor made you feel comfortable, listened to, and supported throughout the process, and we’re pleased that we were able to arrange the additional time you needed so promptly.

Most importantly, we’re so pleased to hear that your diagnosis has helped so much of your life begin to make sense. We truly appreciate your trust in us and your kind recommendation to others who may be considering an assessment.

Thank you for choosing Focused, and we wish you all the very best.

Valutata 5 stelle su 5

Definitely worth it …

I was very nervous about my assessment and if I wanted to try meds but throughout focused have been friendly, fast replying to my questions and very helpful. Would definitely recommend to anyone wanting an adhd assessment privately.

21 luglio 2026
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Risposta di Focused

Thank you so much for taking the time to leave such a lovely review.

We completely understand that an ADHD assessment and considering medication can feel daunting, so we’re really pleased to hear that you felt supported and reassured throughout your experience with Focused.

It’s wonderful to hear that our team were friendly, responsive and helpful when answering your questions.

Thank you again for choosing Focused.

Valutata 5 stelle su 5

Absolutely super service

From start to finish the whole process was so easy. I received an appointment to meet with Dr Lily within a few days.
She was kind, considerate, understanding and non judgemental. I was dreading the appointment but she made it so easy to talk to her. The time flew by and at the end she gave me an instant verbal diagnosis. My written report arrived the following day. As a former SENCO that has seen endless psychologist reports I have to say, this is one of the most comprehensive and through reports I have ever seen. At long last I feel validated, someone has taken the time to listen to me and not say "we're all a bit like that" no we're not! I highly recommend this form of assessment. I wish I'd done it years ago. Thank you!

5 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share your review.

We’re absolutely delighted to hear that you found the assessment process so easy and, in particular, that Dr Lily made you feel comfortable, understood and listened to. We know that an assessment can feel daunting, so it’s wonderful to hear that you were at ease.

We’re also thrilled that you found your report so comprehensive and, most importantly, that the experience left you feeling heard and validated. Your words mean a great deal to the whole team.

Thank you again for choosing Focused.

Valutata 5 stelle su 5

Great service

Great service, felt very comfortable during my assessment

13 agosto 2026
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Risposta di Focused

Thank you for your lovely feedback!

We’re delighted to hear that you felt comfortable throughout your assessment and had a positive experience with our service. Providing a supportive and reassuring experience is very important to us.

Thank you for choosing Focused!

Valutata 5 stelle su 5

Fantastic experience

Fantastic. Treated respectfully. No long wait times. Thorough assessment over 2 appointments, using my full medical history, completed by a fully qualified psychologist / ADHD specialist. Helen

13 luglio 2026
Non scritta su invito
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Risposta di Focused

Thank you very much for your kind feedback.

We’re delighted to hear that you had such a positive experience with our service.

Providing a professional, supportive, and accessible experience for our patients is extremely important to us, so it’s always wonderful to hear that we’ve met those expectations.

Thank you for choosing Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

Great service, super friendly and they get it...

I felt that Focused was really direct and motivated with supporting me through the beginning, middle and end of the consultation process. Any questions or concerns I had regarding booking the consultation or attending it and/or receiving a diagnosis were dealt with straight away and in a reassuring manner. Lily carried out my consultation, she was super patient, asked all the right questions and listened and empathised whilst keeping our session moving. I felt I could ask her anything or stop and take a breather at any time and she was genuinely OK with me getting overwhelmed at times. I would recommend all aspects of this service as they were very quick to get the paperwork completed and offer appointment times. I'm not sure why I sat on the nhs waiting list for so long (over 2 years) when Focused offers this seamless and attentive process and I wish I had heard about them sooner. Thanks so much Lily and all at Focused, I am now getting on with my life :)

3 luglio 2026
Non scritta su invito
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Risposta di Focused

Thank you so much for taking the time to share your feedback.

We’re absolutely delighted to hear that you felt supported, reassured and listened to throughout every stage of your journey with Focused.

It’s fantastic to know that Lily made you feel comfortable during your consultation and gave you the time and space to ask questions, take a breather when needed, and speak openly. We’ll be sure to pass your lovely comments on to her, as we know they will mean a great deal.

We’re also pleased that you found the process straightforward, efficient, and seamless, and that any questions or concerns were addressed promptly.

Thank you again for choosing Focused.

Valutata 5 stelle su 5

Brilliant

Quick, supportive and helpful. The diagnosis was made a lot easier the structure (reminders) and acceptance was helpful too. The treatment was easily discussed and made accessible too.

12 agosto 2026
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Risposta di Focused

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear that you found the process quick, supportive and helpful, and that the structure and reminders made your diagnosis journey easier.

It’s also wonderful to know that you felt comfortable discussing your treatment options and found the treatment accessible. Your feedback means a great deal to our team and helps us continue providing the best possible support and care.

Thank you again for taking the time to share your experience with us, and thank you for choosing Focused.

Valutata 5 stelle su 5

Great experience

Great experience

12 agosto 2026
Non scritta su invito
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Risposta di Focused

Thank you very much for your kind feedback and for taking the time to leave us a review.

We are delighted to hear that you had a great experience with Focused. Providing a professional, supportive, and positive experience for our patients is extremely important to us.

Thank you for choosing Focused and for sharing your experience. Your feedback is greatly appreciated and means a lot to our team.

Valutata 5 stelle su 5

With a long waiting list on the NHS…

With a long waiting list on the NHS this company books you in fast. Fantastic caring people doing your assessment. 10/10 A* star company

1 agosto 2026
Non scritta su invito
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Risposta di Focused

Thank you so much for your wonderful feedback and for taking the time to share your experience.

We are delighted to hear that you found our service quick, caring, and professional, and that you felt well supported throughout your assessment. Providing an accessible and compassionate service is extremely important to us.

Thank you for choosing Focused and for your fantastic 10/10 recommendation. Your kind words mean a great deal to our entire team and are greatly appreciated.

Valutata 5 stelle su 5

The assessor made me feel really at ease …

The assessor made me feel really comfortable. At no point did I feel rushed or pressured to answer questions.
Highly recommend

11 agosto 2026
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Risposta di Focused

Thank you very much for taking the time to share your kind feedback.

We are delighted to hear that you felt comfortable and at ease throughout your assessment. It is particularly encouraging to know that you never felt rushed or pressured, as we believe it is important for every patient to have the time and space to feel comfortable when discussing their experiences.

Thank you for choosing Focused.

Your feedback is greatly appreciated and means a lot to our team.

Valutata 5 stelle su 5

Very patient and professional during my…

Very patient and professional during my assessment and the follow up care is brilliant. Would highly recommend 👌

28 luglio 2026
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Risposta di Focused

Thank you very much for your kind and generous feedback.

We are delighted to hear that you found your assessment to be patient and professional, and that you have been pleased with the follow-up care you have received. Providing our patients with a supportive, professional, and high-quality service throughout their journey is extremely important to us.

We truly appreciate you taking the time to share your experience and for recommending Focused. Your feedback means a great deal to our team.

Valutata 5 stelle su 5

Very accessible

Very accessible. Quick appointment times. Very thorough assessment with an incredible practitioner. Speed of turnaround great. Much more affordable than others.

11 agosto 2026
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Risposta di Focused

Thank you very much for your kind feedback.

We are delighted to hear that you had such a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always wonderful to hear that we have met your expectations.

Thank you for choosing Focused and for taking the time to share your experience with us. Your feedback is greatly appreciated and means a great deal to our team.

Valutata 1 stelle su 5

No one joined!!!

Joined approx 10 minutes before the appointment. got lots of reminders and notifications about the appointment via email and text. at 5pm no one joined. tried the chat....no answer, tried their socials....no answer, tried email....no answer.

Very poor experience. At time of writing been in the lobby for nearly 45 minutes. No excuse for poor customer service.

9 agosto 2026
Non scritta su invito
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Risposta di Focused

Thank you for taking the time to provide your feedback.

We are sorry to hear about the disruption caused by the changes to your appointment. We fully appreciate that having an appointment rescheduled can be frustrating and inconvenient, particularly when you have already made arrangements around the original appointment time.

While we always aim to ensure appointments take place as scheduled, there may be occasions when unforeseen circumstances require us to make changes. When this happens, we endeavour to notify patients as soon as possible and provide a suitable alternative appointment.

We sincerely apologise for any inconvenience, frustration, or disruption this may have caused.

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