Focused Recensioni 

223
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I had avoided this assessment for a few years for fear of being all in my head and all those things RSD does. Cherelle Johnson was my assessor, and I am truly grateful for her empathy and prof... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The person assessing me (Kate I think) was so personable and made me feel completely at ease so I could express myself fully. I felt quite anxious and overwhelmed but Kate reassured me throughout t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A reasonably priced yet thorough assessment. I didn't feel like I was 'buying a diagnosis' and trusted that the assessor would not have diagnosed me had I not met the criteria. Everything was explaine... Leggi di più

Valutata 5 stelle su 5

I really appreciated the ease of using Focused. My assessor, Gloria, was really lovely - making me feel supported the entire way through the process. Even while I was distracted, or needed her to repe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale

Scritti dall'azienda

Focused is a specialised ADHD clinic offering video assessments for just £289, as well as diagnoses and ongoing support. Our qualified practitioners are licensed in the UK and, if you are diagnosed with ADHD, they can help you find the care and treatment you need. It all starts with an online pre-assessment. Complete a questionnaire to see if a consultation is right for you, and nominate a family member or friend who knows you well to answer a short survey about your symptoms and developmental history. If our clinician thinks a consultation is suitable for you, you'll be invited to book a 2 hour slot for a video call with them. And if a consultation isn't right for you? We'll refund your £289 fee. During your video consultation, our clinician will ask you some questions about your symptoms and everyday life, and most of the time you'll get a decision on your diagnosis by the end of the appointment. From there, our clinician will go through any treatment or therapy they think might help you, and you'll have the option get ongoing care with us each month. When you start a treatment plan, we'll also check in with you regularly to see how things are going, and you'll get access to our clinicians to ask them any questions you need to.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

223 recensioni

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Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,7

Tutte le recensioni

(223)

218 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very good experience with Kate!

Very good experience with Kate!

28 agosto 2026
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always encouraging to hear when we have met those expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

An excellent experience.

My assessor took the time to ask questions and listen to the answers. He was kind and patient and very professional.

28 agosto 2026
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Risposta di Focused

Thank you so much for your kind feedback.

We’re delighted to hear that your assessor took the time to listen carefully to your answers and made you feel comfortable throughout the assessment.

We really appreciate you taking the time to share your positive experience with us, and thank you for choosing Focused.

Valutata 5 stelle su 5

Quick and felt listened to and validated

Very easy to talk to psychologist who allowed me to speak freely but prompted or redirected me when I lost my train of thought or we had covered an area sufficiently.

Quick and clear diagnosis, looking forward to receiving full report.

23 agosto 2026
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Risposta di Focused

Thank you for taking the time to share your feedback.

We’re delighted to hear that you had such a positive experience with your assessor.

Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always encouraging to hear when we have met those expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

I had a really positive experience with…

I had a really positive experience with my assessor. I felt heard and everything couldn’t have gone any better. I feel a massive sense of relief.

27 agosto 2026
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Risposta di Focused

Thank you so much for your feedback

We’re delighted to hear that you had such a positive experience with your assessor and, most importantly, that you felt heard and supported throughout your assessment.

It’s wonderful to know that you’re feeling a sense of relief following your experience.

We really appreciate you taking the time to share your kind words with us, and we wish you all the very best moving forward.

Thank you for choosing Focused.

Valutata 5 stelle su 5

Excellent experience and brilliant…

Excellent experience and brilliant standard of care. I finally felt heard

27 agosto 2026
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Risposta di Focused

Thank you so much for your feedback.

We’re delighted to hear that you had such a positive experience and, most importantly, that you felt heard and well cared for.

Providing a supportive and compassionate service is incredibly important to us.

Thank you for choosing Focused

Valutata 5 stelle su 5

Efficient and professional service

Efficient, professional service. Felt heard and listened to. Would recommend.

27 agosto 2026
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Risposta di Focused

Thank you so much for your kind feedback.

We’re delighted to hear that you found our service efficient and professional, and that you felt heard and listened to throughout your experience.

Your recommendation means a great deal to our team.

Thank you for choosing Focused.

Valutata 5 stelle su 5

Had a lovely relaxed experience with a…

Had a lovely relaxed experience with a clinician who really listened and put me at ease. I had plenty of time to chat through my answers and felt well supported. Thank you for being kind and understanding.

26 agosto 2026
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Risposta di Focused

Thank you so much for your feedback.

We’re delighted to hear that you had such a relaxed and positive experience with your clinician. It’s wonderful to know that you felt listened to, understood and supported, and that you had plenty of time to talk through your answers comfortably.

We really appreciate you taking the time to share your experience and your kind words.

Thank you again for choosing Focused.

Valutata 5 stelle su 5

spoke very clearly to make me…

spoke very clearly to make me understand all that was asked, felt comfortable which is a big thing for me.

26 agosto 2026
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Risposta di Focused

Thank you so much for your feedback.

We’re really pleased to hear that you felt comfortable and at ease throughout your assessment.

We understand how important it is to feel comfortable when discussing personal experiences, so it’s wonderful to know that everything was explained clearly and that you felt supported throughout.

Thank you again for choosing Focused.

Valutata 5 stelle su 5

I was very anxious prior to assessment…

I was very anxious prior to assessment as I didn’t know what to expect. Penny was so welcoming, warm and put me at ease. I really enjoyed the experience, I felt seen and heard the whole way through. I highly recommend this service to anyone who’s considering it

26 agosto 2026
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Risposta di Focused

Thank you so much for your wonderful feedback.

We’re delighted to hear that Penny was able to make you feel comfortable and at ease throughout your assessment.

We completely understand that assessments can feel daunting beforehand, so it’s fantastic to hear that you felt listened to, understood and supported throughout the experience.

We’ll be sure to share your kind words with Penny. Thank you again for recommending Focused.

Valutata 5 stelle su 5

Focused is a brilliant service.

My whole experience with Focused was absolutely positive throughout, very professional, very thorough and very efficient. Everything was explained easily and fully and my ADHD Specialist Kate Hill was an absolute diamond during the whole Zoom meeting. My ADHD diagnosis was given to me on the Zoom meeting, so there was no waiting and future events that will occur were fully explained along with recommendations for reading up on certain subjects to benefit my understanding of my ADHD and my mental performance. Brilliant service and so glad I reached out initially to Focused.

25 agosto 2026
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Risposta di Focused

Thank you very much for your kind feedback.

We are delighted to hear that you had such a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, so it is wonderful to know we met your expectations.

Thank you for choosing Focused and for taking the time to share your experience. Your feedback is greatly appreciated by our team.

Valutata 5 stelle su 5

If you are considering an ADHD…

If you are considering an ADHD assessment, I would definitely recommend Focused. All communication was excellent and made simple, with plenty of reminders. Dr Lily Hunt was so easy to speak to and compassionate, and took time to answer all of my many questions.

24 agosto 2026
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Risposta di Focused

Thank you so much for your wonderful review and for recommending Focused.

It’s fantastic to hear that she made you feel comfortable, listened to your questions and took the time to explain everything with such care and compassion.

Thank you again for choosing Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

100% recommend

The process of going through focus was simple and very good from start to finish. The assessor made me feel at ease,very understanding and also listened to me and made me feel understood. I finally got some answers after 42 years. Couldn't recommend this company enough.

24 agosto 2026
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Risposta di Focused

Thank you so much for your wonderful review and for sharing your experience with us.

We’re delighted to hear that you found the process simple and supportive from start to finish, and especially that your assessor made you feel comfortable, listened to, and understood.

Your kind words mean a great deal to our team, and we’re incredibly grateful for your recommendation.

Valutata 5 stelle su 5

Penny was a complete professional

Penny was a complete professional, who understands her job role very well. She explained everything thoroughly and made sure she took time to listen to my points and no point at all made me feel rushed. She was able to give me my diagnosis there and then which has enabled me to take steps to understand myself straightaway. Honesty is the best policy with her. Do not try hide anything away she does not judge. She’s just there to help.

23 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share such thoughtful feedback.

We’re delighted to hear that Penny made you feel heard, comfortable, and supported throughout your assessment.

Taking the time to explain everything thoroughly and ensuring that patients never feel rushed or judged is such an important part of providing a positive experience.

We’re especially pleased to hear that receiving your diagnosis has given you the clarity and opportunity to begin to understand yourself and take those next steps.

Thank you again for choosing Focused and for sharing your experience with us.

Valutata 5 stelle su 5

Experienced and competent clinicians

Experienced and competent clinicians. A thoroughly professional experience.

22 agosto 2026
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Risposta di Focused

Thank you very much for your kind feedback.

We’re delighted to hear that you had a positive experience with Focused.

Providing a professional, supportive, and accessible service is extremely important to us, and it is always encouraging to hear when our team has met these expectations.

Thank you for choosing Focused and for taking the time to share your experience with us.

We truly appreciate your feedback.

Valutata 5 stelle su 5

I had a very positive experience with… Penny

I had a very positive experience with focus. They were helpful and supportive and I felt like I was being listened to from the start.

22 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that you had such a positive experience with Focused and, most importantly, that you felt listened to, supported and cared for from the very beginning.

We really appreciate your kind words and are so pleased that our team could make the process a positive one for you.

Thank you again for choosing Focused

Valutata 5 stelle su 5

Me discovering me

Easy booking system, fair price.

My appointment was great it was a total exploration of myself and I gained insight and clarity.

Not an easy pill to swallow but my aim of understanding myself life and lifelong behaviours to build a stronger self in the future …. The journey has begun.

Thank you

22 agosto 2026
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Risposta di Focused

Thank you so much for sharing your experience with us.

We’re really pleased to hear that you found the appointment insightful and that it gave you greater clarity and understanding of yourself and your lifelong behaviours.

We wish you all the very best as you continue forward and work towards building a stronger future.

Thank you again for choosing Focused and for taking the time to leave such thoughtful feedback.

Valutata 5 stelle su 5

My assessor was amazing

My assessor was amazing, she listened without judgement and understood when I spoke. I now feel as though someone one truly understands me and agrees with my suspicions, ive never had that before!

20 agosto 2026
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Risposta di Focused

Thank you so much for your incredibly kind review.

We’re so pleased to hear that your assessor made you feel listened to, understood and supported throughout your assessment.

It’s wonderful to know that you felt able to speak openly without judgment, and that the experience gave you a greater sense of understanding and validation.

Thank you for trusting Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

Great service and friendly.

Great service and friendly.

20 agosto 2026
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Risposta di Focused

Thank you so much for your kind review.

We’re delighted to hear that you found our service friendly and helpful.

We really appreciate you taking the time to share your experience with us and thank you for choosing Focused.

Valutata 5 stelle su 5

Respected and treated kindly

I was listened to treated with respect and care. Everything was fully explained to me in detail highly recommed

20 agosto 2026
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Risposta di Focused

Thank you so much for your review and recommendation.

We’re delighted to hear that you felt listened to, respected, and well cared for throughout your experience with Focused.

We really appreciate you taking the time to share your experience with us. Thank you for choosing Focused!

Valutata 4 stelle su 5

I was assed yesterday and don’t have an…

I was assed yesterday and don’t have an answer yet unfortunately. Other than that the assessor was lovely and I would recommend using this company. One bit of advice really deep dive into your childhood memories beforehand because I didn’t and my brain went completely blank.

20 agosto 2026
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Risposta di Focused

Thank you so much for taking the time to share your feedback and for giving us 4 stars. We really appreciate it.

We completely understand that waiting for an outcome can be frustrating, particularly when you were expecting to receive a diagnosis following your assessment. In some cases, our assessors may need to refer a case to our multidisciplinary team (MDT) for further clinical review before a final outcome can be provided.

Although this may mean that an outcome is not available immediately, this additional review is an important part of our clinical process. It allows us to carefully consider all the information gathered during the assessment and ensure that the most appropriate clinical decision is reached.

Thank you again for your patience, understanding and for choosing Focused. We hope to provide you with a clear outcome as soon as the clinical review has been completed.

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