Focused Recensioni 

223
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I had avoided this assessment for a few years for fear of being all in my head and all those things RSD does. Cherelle Johnson was my assessor, and I am truly grateful for her empathy and prof... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The person assessing me (Kate I think) was so personable and made me feel completely at ease so I could express myself fully. I felt quite anxious and overwhelmed but Kate reassured me throughout t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A reasonably priced yet thorough assessment. I didn't feel like I was 'buying a diagnosis' and trusted that the assessor would not have diagnosed me had I not met the criteria. Everything was explaine... Leggi di più

Valutata 5 stelle su 5

I really appreciated the ease of using Focused. My assessor, Gloria, was really lovely - making me feel supported the entire way through the process. Even while I was distracted, or needed her to repe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale

Scritti dall'azienda

Focused is a specialised ADHD clinic offering video assessments for just £289, as well as diagnoses and ongoing support. Our qualified practitioners are licensed in the UK and, if you are diagnosed with ADHD, they can help you find the care and treatment you need. It all starts with an online pre-assessment. Complete a questionnaire to see if a consultation is right for you, and nominate a family member or friend who knows you well to answer a short survey about your symptoms and developmental history. If our clinician thinks a consultation is suitable for you, you'll be invited to book a 2 hour slot for a video call with them. And if a consultation isn't right for you? We'll refund your £289 fee. During your video consultation, our clinician will ask you some questions about your symptoms and everyday life, and most of the time you'll get a decision on your diagnosis by the end of the appointment. From there, our clinician will go through any treatment or therapy they think might help you, and you'll have the option get ongoing care with us each month. When you start a treatment plan, we'll also check in with you regularly to see how things are going, and you'll get access to our clinicians to ask them any questions you need to.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

223 recensioni

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Ha risposto al 78% delle recensioni negative ricevute

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4,7

Tutte le recensioni

(223)

222 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I had consultation booked and paid for…

I had consultation booked and paid for on the 16/08 but received a message advising some earlier slots were available so me being me I rebooked the same day today 08/08 so that I could get some answers. Signed in 10 mins before 1400 start time and nothing, nobody host in the meeting. I'm now sat here at 1529 wondering if I've done something wrong and full of disappointment.

8 agosto 2026
Non scritta su invito
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Risposta di Focused

Thank you for taking the time to share your feedback with us.

We are sorry to hear about the disruption caused by the changes to your appointment. We fully appreciate that this can be inconvenient and frustrating, particularly when you have already made arrangements around the original appointment time.

While we always aim to provide appointments as scheduled, there may be occasions when unforeseen circumstances require changes to be made.

I’m pleased to see that our Customer Service Team has been able to resolve this for you and arrange an alternative appointment.

Once again, please accept our sincere apologies for any inconvenience or frustration caused, and thank you for your patience and understanding.

Valutata 1 stelle su 5

★☆☆☆☆

★☆☆☆☆

I do not recommend this platform.

If you’re going through menopause, be prepared for almost all of your symptoms to be blamed on menopause even if you were diagnosed with ADHD long before it started. In my case, I was diagnosed with ADHD at the age of 25 but that was largely dismissed during the assessment.

I was left with the impression that they were looking for any explanation other than ADHD. Very disappointing. I cannot recommend this platform.

I have now decided to continue my assessment at a SPECIALIST ADHD clinic. I have already been diagnosed with ADHD there, and I will be starting medication soon.

My advice: don’t choose a clinic just because it’s cheaper. Otherwise, you’ll simply end up paying twice.

Scam 🙂

27 luglio 2026
Non scritta su invito
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Risposta di Focused

Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with the outcome of your assessment and that your experience did not meet your expectations.
We appreciate that receiving an outcome you were not expecting can be upsetting.
As this is a public forum, we are unable to discuss the specifics of any individual's assessment or personal medical information. However, we can assure you that our clinicians follow recognised clinical guidelines and make decisions based on a thorough assessment of each person's circumstances.
We genuinely wish you all the best with your ongoing care and hope you receive the support and treatment that is right for you.

Valutata 5 stelle su 5

I have nothing but good things to say…

I have nothing but good things to say about this company. My assessment was professional, epathetic and enlightening. My assessor was so kind and dealt really well with my at times tearful and difficult responses. There were lots of indepth questions around my childhood as well as my life now. I know these type of companies get a kicking from some online but I would definitely recommend especially if approaching your GP is too difficult which it was for me. There was no push to medication but I said I was interested in talking further about this, this will be done at a later date by the prescribing team. My assessment lasted nearly three hours and I was made to feel like we had all the time in the world.

29 luglio 2026
Non scritta su invito
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Risposta di Focused

Thank you so much for taking the time to share your experience.

We're delighted to hear that you felt supported, listened to, and never rushed throughout your assessment. We know that talking about personal experiences can be difficult, so it's wonderful to hear that your assessor helped you feel comfortable and at ease.

We're also pleased that you felt well informed about your options, with no pressure around medication, and that you left your assessment feeling reassured about the next steps.

Thank you for choosing Focused and for your recommendation. We wish you all the very best as you continue your journey.

Valutata 5 stelle su 5

Theresa was so friendly and…

Theresa was so friendly and understanding, we laughed a lot and she was sympathetic when I cried. She was very non judgemental as well. It was emotional and exhausting but would recommend.

21 luglio 2026
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Risposta di Focused

Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience with us.

It means a great deal to know that we've made a positive difference. Your words are incredibly encouraging and remind us why we're so passionate about supporting our patients every day. We take great pride in the care, compassion and expertise of our assessors, and in the trusting relationships they build with the people they support.

Thank you for choosing Focused and for allowing us to be part of your journey.

Valutata 5 stelle su 5

Really impressed with the service for amount it costs!

I felt the process was straight forward and user friendly. The "face to face" was a personable and very professional experience, with the full two hours being utilised to gather all the information needed. I just hope the written report is useful and helps me move forward with my diagnosis. Not sure yet if to trial medication, so will see about that in the future (so can't comment on that aspect). Would definitely recommend.

20 luglio 2026
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Risposta di Focused

Thank you so much for your wonderful feedback.

We truly appreciate you taking the time to share your experience with us.

At Focused, we are committed to delivering the highest standard of care, and hearing that we have made a positive difference means a great deal to our team. Your kind words serve as a real encouragement and reinforce why we do what we do every day.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

absolutely brilliant

absolutely brilliant. Felt heard for the first time in my life, there was no rush.Everything was explained. Made you feel comfortable and very easy to talk too.

20 luglio 2026
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Risposta di Focused

Thank you so much for your kind feedback and for choosing Focused

Valutata 5 stelle su 5

I’ve had ADHD my entire life…

I’ve had ADHD my entire life and have been waiting for an assessment for years. I’ve been to my GP dozens of times and not been given any help. I spent 2 hours talking to a clinician and for the first time, felt heard. I have been assessed as having ADHD and am awaiting my report.

15 luglio 2026
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Risposta di Focused

Thank you for your feedback.

We are so happy to hear that you had a positive experience with Focused and our clinician. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is really encouraging to know that we have made a positive difference.

Thank you for trusting Focused to support you throughout your journey.

Valutata 5 stelle su 5

Amazing company

This company far exceeded my expectations. The process was quick, affordable and extremely reliable. I am so happy I found Focused and I highly recommend them to anyone who who is struggling with ADHD symptoms. Life changer!

30 giugno 2026
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Risposta di Focused

Thank you so much for your great feedback.

We are so happy that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.

Thank you for trusting Focused to support you throughout your journey.

Valutata 5 stelle su 5

Fearless

Everything was taken into consideration.
I felt listened n understood for the first time.

12 luglio 2026
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.

Thank you for trusting Focused to support you throughout your journey.

Valutata 5 stelle su 5

I couldn’t have had a better experience

I found focussed to be professional, responsive and supportive. Highly recommend

9 luglio 2026
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Risposta di Focused

Thank you for your kind feedback.

We’re delighted to hear that you had a positive experience with our service. Receiving feedback like yours is always greatly appreciated.

Thank you for choosing Focused and for taking the time to share your experience with us.

Valutata 5 stelle su 5

Great experience

Great experience, very friendly and informative

8 luglio 2026
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Risposta di Focused

Thank you for your kind feedback.

We're delighted to hear that you've had such a positive experience with us at Focused.

Providing professional, compassionate, and accessible care is at the heart of what we do, so it's incredibly rewarding to know we've met your expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

Im very impressed with focused

Im very impressed with focused.
From signing up to getting my treatment recommendation has been 2 weeks.

The assessment was thorough, however Tia was very professional and put me ease. I look forward to trying my medication and pursuing talk therapy.

Many thanks 😌

7 luglio 2026
Non scritta su invito
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Risposta di Focused

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.

Thank you for trusting Focused to support you throughout your journey.

Valutata 5 stelle su 5

take the step, you’ll be glad you did

this process was easy and fast, and inexpensive compared with all the other options. The lady who i spoke to Lily, was fantastic, easy to talk to, explained everything well and made me feel safe and at ease enough to open up. i got my diagnosis today and at the age of 53 i feel validated

6 luglio 2026
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Risposta di Focused

Thank you so much for your wonderful feedback.

We truly appreciate you taking the time to share your experience with us.

At Focused, we are committed to delivering the highest standard of care, and hearing that we have made a positive difference means a great deal to our team. Your kind words serve as a real encouragement and reinforce why we do what we do every day.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

Quick diagnosis

Easy to use, quick diagnosis no long waiting lists .

3 luglio 2026
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Risposta di Focused

Thank you for your wonderful review.

We're pleased to hear that you found our service easy to use and that you received a prompt diagnosis.

Providing timely, accessible care is our priority, and we appreciate you taking the time to share your experience.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

Assessment review

From start to finish Focused were absolutely brilliant I cannot fault them they made me feel so at ease and accepted, I would highly recommend to anyone.

Thank you focused!

1 luglio 2026
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Risposta di Focused

Thank you so much for your kind feedback.

We are delighted to hear that you had a positive experience with our service.

Thank you for choosing Focused. Your support and kind words mean a great deal to our team, and we look forward to continuing to provide you with the highest standard of care.

Valutata 5 stelle su 5

Made me feel relaxed no judgement and…

Made me feel relaxed no judgement and just an easy process

30 giugno 2026
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Risposta di Focused

Thank you so much for taking the time to share your experience with us.

We are delighted to hear that you had a positive experience with our service and was made to feel relaxed.

Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always encouraging to hear when we have met those expectations.

Thank you for choosing Focused and for taking the time to share your experience.

Valutata 5 stelle su 5

Very little wait time for a life changing experience

I didn't have to wait long to be assessed at all. Lily was amazing. She listened and understood everything I had to say. She was patient when I lost my words and I felt completely validated. Its an experience I'd recommend to anyone who thinks they need this service. The price was amazing too! I'm just so grateful 🙏 I finally have the answer to so many of my life's struggles.

23 giugno 2026
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Risposta di Focused

Thank you so much for taking the time to share your experience with us.

We're really pleased to hear that you felt supported and had a positive experience with our team. We know that reaching out for an assessment or support can be a significant step, so it means a great deal to know that we were able to make that journey a positive one for you.

Thank you for choosing Focused and for trusting us with your care. Your kind words have been shared with the team and are truly appreciated.

Valutata 5 stelle su 5

Highly recommend

Excellent service from start to finish. The team was responsive, professional, and supportive throughout the process. Communication was prompt and clear, The whole experience was efficient and well organised. Highly recommend Focussed ADHD Service.

23 giugno 2026
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Risposta di Focused

Thank you so much for your kind feedback. We're so pleased to hear that you had a positive experience with us.

It means a great deal to know that you felt supported and well cared for. We work hard to provide a professional, welcoming, and accessible service, so it's always wonderful to hear when we've made a positive difference.

Thank you for choosing Focused and for taking the time to share your experience. We truly appreciate it.

Valutata 5 stelle su 5

So far, so good. Life changing in fact!

I cannot begin to express how grateful I am to Focused for offering me an affordable and thorough ADHD assessment. I have sensed I am someone who has ADHD for a long time, and my symptoms became more difficult to manage when I became a mum. There is no option for GP diagnosis in Northern Ireland so I’ve opted for the private route which is costly - but I truly believe this will be life changing for me.

Charlotte gave me so much time and listened. She reassured me throughout and offered me complete validation. Our session actually exceeded the 2 hour time so she followed up with me again a few days later to complete the session at no extra charge. She thoroughly explained the next stages and I am looking forward to beginning treatment with my diagnosis.

23 giugno 2026
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Risposta di Focused

Thank you for your kind feedback.

This is brilliant to hear, and thank you for taking the time to leave such wonderful feedback.

We are delighted to hear that you had a positive experience with our service.

Thank you for choosing Focused and for taking the time to share your experience. We truly appreciate your support.

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