Great service at store and the installation was very smooth and beautifully done by Mr Sacco and apprentice. He’s done our 1st floor floors previously, and a superb job there too. Thank you floor sto... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Andy was amazing. Very helpful and never once losing his patience with a customer who would ask the same question many times, some would put this done to old age, I appreciated the fact that this was... Leggi di più
L'azienda ha risposto
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was h... Leggi di più
L'azienda ha risposto
Amazing service! This is our third time in this store, the store manager Manny was very helpful and informative, he went above and beyond getting what we needed. Thank you!
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di letti
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Fornitore di pavimentazioni in legno e laminato
Informazioni su Floorstore
Scritti dall'azienda
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Scritti dall'azienda
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informazioni di contatto
Get FREE underlay on any flooring order
4,9
Eccellente
906 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff were polite and dealt with my…
Staff were polite and dealt with my order swiftly
5 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Vaughan,
Thank you for your great review! We’re so pleased to hear our team were polite and handled your order quickly and efficiently.
We really appreciate your feedback and hope to see you again soon!
Very helpful staff
Very helpful staff, quick and easy at finding what we wanted. Fair priced and relatively quick delivery dates
4 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Michelle,
Thank you for your great review! We’re so pleased to hear our team made it quick and easy to find exactly what you were looking for.
It’s great to know you were happy with our prices and delivery times as well. We really appreciate your feedback and hope to see you again soon!
Risposta di Floorstore
Hi Amanda,
Thank you for your great review! We’re so pleased to hear you received great service and that the team could help you all the way to your car.
We really appreciate your feedback and hope to see you again soon!
We went to Floorstore in Cross Gates to…get new floors for our kitchen and dining room.
We went to Floorstore in Cross Gates to look for new flooring for our Kitchen and dining room. The customer service was fantastic. John helped us and walked us through all our options. He was very kind, funny, honest and went the extra mile to help us make a good decision. He is a very competent salesman and we trust his judgement. We couldn't have been treated better. Thank you John and may God Bless you!
1 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi,
Thank you for your wonderful review! We’re delighted to hear you had such a fantastic experience at our Cross Gates store.
It’s great to know John took the time to guide you through all your options and made the process enjoyable and easy. We’ll be sure to pass on your kind words—he’ll really appreciate them.
We’re so pleased you felt well looked after and we hope you enjoy your new flooring in your kitchen and dining room!
Anderw helped me alot
Anderw helped me alot, nice service and nice experience!
2 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Zhiwei,
Thank you for your lovely review! We’re so pleased to hear Andrew was able to help you and that you had a nice experience with us.
We really appreciate your feedback and hope to see you again soon!
Excellent service in store and from…
Excellent service in store and from floor fitter. Great quality carpet and underlay. Very happy customers.
18 aprile 2026
Risposta di Floorstore
Hi,
Thank you for your fantastic review! We’re so pleased to hear you received excellent service both in-store and from our fitter.
It’s great to know you’re happy with the quality of your carpet and underlay. We really appreciate your feedback and are glad you’re happy customers!
Matt was a superstar
Matt was a superstar, extremely patient and helpful whilst we considered multiple selections - would highly recommend a visit
2 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi David,
Thank you for your fantastic review! We’re so pleased to hear Matt was such a great help and took the time to support you while you explored your options.
It’s great to know his patience and service made a difference. We really appreciate your recommendation and hope to see you again soon!
Risposta di Floorstore
Hi Christine,
Thank you for your great review! We’re so pleased to hear you found our team very helpful.
We really appreciate your feedback and hope to see you again soon!
Really friendly and helpful staff
Really friendly and helpful staff, eager to help us find a solution to our request. Excellent range of laminates including job lots at reduced prices. Would definitely recommend.
1 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi,
Thank you for your fantastic review! We’re so pleased to hear you found our team friendly and helpful, and that they were able to help you find the right solution.
It’s great to know you were happy with our range of laminates and the value available too. We really appreciate your recommendation and hope to see you again soon!
Andrew was very helpful and helped us…
Andrew was very helpful and helped us pick our perfect flooring for our home!
1 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Sam,
Thank you for your lovely review! We’re so pleased to hear Andrew was able to help you find the perfect flooring for your home.
We really appreciate your feedback and hope you enjoy your new flooring!
Great prices and value manny was…
Great prices and value manny was brilliant
30 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Genet,
Thank you for your great review! We’re so pleased to hear you found great prices and value with us.
It’s fantastic to know Manny was brilliant—we’ll be sure to pass on your kind feedback. We really appreciate your support and hope to see you again soon!
Top quality and very helpful staff
Top quality and very helpful staff. Decent prices.
30 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi,
Thank you for your great review! We’re so pleased to hear you found our products top quality and our team helpful.
It’s great to know you were happy with our prices too. We really appreciate your feedback and hope to see you again soon!
Good service for the all the guys at…
Good service for the all the guys at floor store would be coming back again.
30 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Qasham,
Thank you for your great review! We’re so pleased to hear you received good service from the team and that you’ll be coming back again.
We really appreciate your support and look forward to seeing you soon!
Risposta di Floorstore
Hi,
Thank you for your great review! We’re so pleased to hear everything was perfect and that you found our team helpful.
We really appreciate your feedback and hope to see you again soon!
Amazing service
Amazing service, couldn't ask for better,
Went out of their way to ensure everything I needed was catered to even arranged next day fitting
29 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Natalie,
Thank you for your fantastic review! We’re so pleased to hear you received amazing service and that the team went above and beyond to meet your needs.
It’s great to know we could arrange next day fitting for you as well. We really appreciate your feedback and hope to see you again soon!
Great personal service from
Great personal service from
Jonny and Mike today, thank you. Very helpful, patient and knowledgeable.
29 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Helen,
Thank you for your lovely review! We’re so pleased to hear you received great personal service from Jonny and Mike.
It’s great to know they were helpful, patient, and knowledgeable throughout your visit. We really appreciate your feedback and hope to see you again soon!
Great service and bargain
Andy was really helpful and provided valuable opinions. I was ecstatic that I got a huge saving on my vinyl flooring.
29 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Tina,
Thank you for your fantastic review! We’re so pleased to hear you received great service and were happy with the value you found.
It’s great to know Andy was able to offer helpful advice and help you secure a great saving on your vinyl flooring. We really appreciate your feedback and hope to see you again soon!
Great service
Great service, great value definitely recommend family and friends manny was brilliant
29 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Madhav,
Thank you for your fantastic review! We’re so pleased to hear you received great service and found great value with us.
It’s great to know Manny made such a positive impression—we’ll be sure to pass on your kind words. We really appreciate your recommendation and hope to see you again soon!
I had a great experience at the…
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to finish. They took the time to understand what I needed, offered practical advice without any pressure, and made sure everything was clear and straightforward.
Customer service like this is rare—friendly, efficient, and actually focused on getting the right outcome rather than just making a sale. A real credit to the store. Would definitely recommend!
28 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Claire,
Thank you for your fantastic review! We’re delighted to hear you had such a great experience at our Roseville Road store with Mike and Jonny.
It’s great to know they took the time to understand your needs and provide helpful, no-pressure advice to make the process easy and straightforward. We’re especially pleased to hear their service stood out—feedback like this really means a lot to the team.
We truly appreciate your recommendation and hope to see you again in the future!
Andy was very nice and was really…
Andy was very nice and was really helpful
28 aprile 2026
Non scritta su invito
Risposta di Floorstore
Hi Josie,
Thank you for your lovely review! We’re so pleased to hear Andy was friendly and helpful during your visit.
We really appreciate your feedback and hope to see you again soon!
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