Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped... Leggi di più
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Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house an... Leggi di più
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Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display. Mike who we saw was not only very knowledgeable but also extremely helpful. Goo... Leggi di più
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Andy and Sharon really looked after us. Great advice on what we needed for the flooring install. Highly recommend visiting the Leeds store.
L'azienda ha risposto
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
Scritti dall'azienda
91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, Regno Unito

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Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house and we couldn’t be happier

Risposta di Floorstore - Leeds
Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped guide us make decisions as it can be quite overwhelming choosing carpets in a large store. Mike was fantastic with meeting our budgets and requirements based on where we wanted the carpets to go. Also very efficient at drawing up a quote and giving us a figure to walk away with and think about on the same day! Would highly recommend this store if you are looking for a variety and some excellent guidance.
Thank you to Mike!

Risposta di Floorstore - Leeds
Andy and Sharon really looked after us. Great advice on what we needed for the flooring install. Highly recommend visiting the Leeds store.

Risposta di Floorstore - Leeds

Risposta di Floorstore - Leeds
Really smooth experience. Sharon was super helpful and the whole process was great.

Risposta di Floorstore - Leeds
Really helpful advice from Mike and Sharon. Looking forward to coming back to place my order in a few weeks

Risposta di Floorstore - Leeds
Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display.
Mike who we saw was not only very knowledgeable but also extremely helpful.
Good place to shop.

Risposta di Floorstore - Leeds
Sharon and the team at Floorstore Leeds were very friendly and helped me find laminate that matches the color I was looking for. They arranged fitting and the whole process was easy and clear. I would recommend Floorstore Leeds.

Risposta di Floorstore - Leeds
Great service at store and the installation was very smooth and beautifully done by Mr Sacco and apprentice. He’s done our 1st floor floors previously, and a superb job there too.
Thank you floor store.

Risposta di Floorstore - Leeds

Risposta di Floorstore - Leeds
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is always on time and always ready to answer questions and give good advice. Great team of fitters today in Mark and Adam who took great care in fitting our carpet and vinyl to make sure it was fitted perfectly despite there being a few tricky areas and made sure everything was tidied up before leaving. I would definitely have them fit any future flooring for us.

Risposta di Floorstore - Leeds
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were polite and professional. The laminate was fitted in a couple of hours. Very happy with Floorstore staff and the job they've done.

Risposta di Floorstore - Leeds
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very happy. The advice offered by Vinnie on how to look after our floor has been appreciated. The only negative was delay in the provision of the matching wood door and step plinth, but we were given temporary plinths and whilst it was provided a few weeks after the original fitting date I am very happy with the final result. Note: I understand due to the delays in getting these wood effect plinths Floorstore will no longer be providing these which is a disappointment as I wouldn't have placed an order without.

Risposta di Floorstore - Leeds
Great personal service from
Jonny and Mike today, thank you. Very helpful, patient and knowledgeable.

Risposta di Floorstore - Leeds
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to finish. They took the time to understand what I needed, offered practical advice without any pressure, and made sure everything was clear and straightforward.
Customer service like this is rare—friendly, efficient, and actually focused on getting the right outcome rather than just making a sale. A real credit to the store. Would definitely recommend!

Risposta di Floorstore - Leeds

Risposta di Floorstore - Leeds
Very responsive during sales but less so with after care. Two fitting issues that we were left to resolve ourselves. I also like the LVT floor but the idea that it is scratch resistant is inaccurate.

Risposta di Floorstore - Leeds
So we went to floor store and over measured my flat because I knew absolutely full well I'd need to. Since we measured it for all rooms our bathroom was renovated so we didn't need to do the bathroom in my mind thinking we'd have enough now.
We managed to do two rooms and the hallway with one single plank left. So no kitchen area done.
4 stars because we paid off monthly and they were pretty sound people just didn't estimate enough I have no clue how.

Risposta di Floorstore - Leeds
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