Great service at store and the installation was very smooth and beautifully done by Mr Sacco and apprentice. He’s done our 1st floor floors previously, and a superb job there too. Thank you floor sto... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Andy was amazing. Very helpful and never once losing his patience with a customer who would ask the same question many times, some would put this done to old age, I appreciated the fact that this was... Leggi di più
L'azienda ha risposto
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was h... Leggi di più
L'azienda ha risposto
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di letti
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Fornitore di pavimentazioni in legno e laminato
Informazioni su Floorstore
Scritti dall'azienda
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Scritti dall'azienda
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informazioni di contatto
Get FREE underlay on any flooring order
4,9
Eccellente
902 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service from Floorstone Leeds
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very happy. The advice offered by Vinnie on how to look after our floor has been appreciated. The only negative was delay in the provision of the matching wood door and step plinth, but we were given temporary plinths and whilst it was provided a few weeks after the original fitting date I am very happy with the final result. Note: I understand due to the delays in getting these wood effect plinths Floorstore will no longer be providing these which is a disappointment as I wouldn't have placed an order without.
21 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Catherine,
Thank you for your detailed review! We’re delighted to hear you were happy with the service provided by Jonny, Vinnie, and John, and that you love your new Invictus Ultimus LVT in Majestic Oak herringbone.
It’s great to know the advice and workmanship from the team made such a positive impression, and that you’re pleased with the final result. We also appreciate your patience regarding the delay with the matching door bars and step plinths. Unfortunately, supply issues with these accessories have caused delays beyond our control, which is why we’ve made the decision to no longer offer them moving forward.
Thank you again for your understanding and for choosing Floorstore. We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
Risposta di Floorstore
Hi Abraham,
Thanks so much, really glad you had a great experience. Hope you love the new floors!
Good service
Good service, very helpful. Definitely recommend these guys.
20 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thanks Francis, really appreciate the recommendation. Glad the team looked after you well. Hope you love the new floors!
Excellent range for a discount store…
Excellent range for a discount store and very helpful customer service from Andy.
20 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thanks James, really appreciate this. Glad Andy looked after you well and you found what you were looking for. Great range at great prices is exactly what Floorstore is about. Hope you love the new floors!
Very helpful
Manny was very helpful throughout the whole process, from picking pur flooring all the way through to installation.
19 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thanks Charlie, really glad Manny looked after you from start to finish. That end-to-end experience is exactly what we want for every customer. Hope you love the floors!
Very professional approach
Very professional approach, listened to my requirements and came up with first class service and solutions.
Staff were very helpful and arranged delivery requirement as needed.
Will definitely use the Floorstore for future requirements.
19 marzo 2026
Risposta di Floorstore
First class service and solutions. We'll take that, Steve. Really glad the team took the time to listen and get the delivery sorted exactly as you needed. We'll look forward to seeing you again next time. Thanks for the kind words!
Risposta di Floorstore
Thanks Janine! Glad we could get it cut and loaded for you. That's what we're here for. Enjoy the new floors!
excellent service
excellent service, very good and quick advice. was able to book the floor and fitting. really recommend
18 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thank you Ana, really kind of you to leave this. Glad we could get everything sorted quickly for you. From floor to fitting in one visit is exactly how it should be. Hope you love it!
Great prices and very helpful staff
Great prices and very helpful staff! Matt and Manny were great :)
18 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thanks Beau, really appreciate you taking the time to leave this. Brilliant to hear Matt and Manny looked after you well. We'll make sure they both see this. Hope you love the new floors!
Risposta di Floorstore
Hi Phil,
Thank you for your great review! We’re so pleased to hear you were happy with both our service and prices.
We really appreciate your feedback and hope to see you again soon!
Risposta di Floorstore
Hi Danielle,
Thank you for your lovely review! We’re so pleased to hear you received great service once again.
We really appreciate your continued support and look forward to seeing you again soon!
Risposta di Floorstore
Hi Josh,
Thank you for your great review! We’re so pleased to hear you received great service from the team.
We really appreciate your recommendation and hope to see you again soon!
Super super helpful team on both…
Super super helpful team on both visits, made it really easy and straightforward!
17 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Aimee,
Thank you for your fantastic review! We’re so pleased to hear our team were super helpful on both of your visits and made the whole process easy and straightforward.
We really appreciate your feedback and hope to see you again soon!
Excellent service
Excellent service, great experience and Andy was very helpful.
16 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Helen,
Thank you for your fantastic review! We’re so pleased to hear you had a great experience and received excellent service from the team.
It’s great to know Andy was very helpful throughout your visit. We really appreciate your feedback and hope to see you again soon!
Andy was very helpful
Andy was very helpful, explained everything including what underlays we needed
16 maggio 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your lovely review Takara! We’re so pleased to hear Andy was very helpful and took the time to explain everything clearly, including the best underlay options for your flooring.
We really appreciate your feedback and hope to see you again soon!
Matt gave excellent service and advice…
Matt gave excellent service and advice I would highly recommend.
16 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Janice,
Thank you for your great review! We’re so pleased to hear Matt provided excellent service and advice during your visit.
We really appreciate your recommendation and hope to see you again soon!
Highly recommended! Great experience.
We've had an excellent experience at every point of contact. Sound information and advice given in store and Jonathan that fitted for us was an absolute star with an excellent work ethic and very high standards. We cannot recommend highly enough! Perfect.
11 gennaio 2026
Risposta di Floorstore
Hi Sandra,
Thank you for your fantastic review! We’re delighted to hear you had an excellent experience from start to finish and found the advice in-store helpful and informative.
It’s wonderful to know Jonathan made such a positive impression with his hard work and high standards during the fitting. We’ll be sure to pass on your kind words to him.
We truly appreciate your recommendation and are so pleased everything was perfect for you!
Back again for more!
14 maggio 2026
Non scritta su invito
Risposta di Floorstore
Hi Emile,
Thank you for your great review! We’re so pleased to welcome you back again and really appreciate your continued support.
We look forward to helping you again soon!
Risposta di Floorstore
Hi John,
Thank you for your lovely review! We’re so pleased to hear you received great service once again.
We really appreciate your continued support and look forward to seeing you again soon!
Risposta di Floorstore
Hi Karima,
Thank you for your great review! We’re so pleased to hear you had a great experience with us.
We really appreciate your feedback and hope to see you again soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.