Andy was amazing. Very helpful and never once losing his patience with a customer who would ask the same question many times, some would put this done to old age, I appreciated the fact that this was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was h... Leggi di più
I originally left a 1‑star review due to a problem with my laminate flooring lifting shortly after installation. I’m pleased to update this to a full 5‑star review, as The Floor Store reacted quic... Leggi di più
L'azienda ha risposto
the best place to go. all prices are reasonable. and products are available to takeaway the staff are brilliant and they are always available to help. Carpets laminate lvt and engineered wood availabl... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di letti
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Fornitore di pavimentazioni in legno e laminato
Informazioni su Floorstore
Scritti dall'azienda
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Scritti dall'azienda
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informazioni di contatto
Get FREE underlay on any flooring order
4,9
Eccellente
893 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
five star very helpful staff and found…
five star very helpful staff and found what I was looking for and even cut the carpet for me
19 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your five-star review! We’re really pleased our staff were able to help you find exactly what you were looking for and assist with cutting the carpet too. We appreciate your lovely feedback.
John who served me was very helpful and…
John who served me was very helpful and attentive to my needs. Friendly and kind, loads of choice. Glad I came in to day.
17 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you so much for your lovely review. We’re really pleased to hear that John was helpful, attentive, and made you feel welcome during your visit. It’s great to know you enjoyed the choice available in-store, and we’re glad you came in too! We’ll be sure to pass your kind words on to John!
Service is 1st class
Service is 1st class,
no messing about just great service with the staff and the fitters,
floor and carpet fitters are 100%
6 giugno 2026
Risposta di Floorstore
Thank you so much for your lovely review. We’re delighted to hear you received first-class service from both our team and fitters.
It’s great to know everything went smoothly and that you’re so pleased with your new flooring and carpets. We really appreciate your kind words and your recommendation.
Excellent experience from store visit to fitting
Adrian at Harrogate branch was very helpful in store. Prompt service and fast fitting date to accommodate our requirements. Good communication and pleased with the fitting service from Ronnie.
6 giugno 2026
Risposta di Floorstore
Thank you for your fantastic review. We’re so pleased to hear you had an excellent experience from your visit to our Harrogate store through to fitting.
It’s lovely to know Adrian was helpful, that we could accommodate your timescales, and that Ronnie provided a fitting service you’re pleased with. We really appreciate your feedback and hope you enjoy your new flooring.
Got what I wanted brilliant staff manny…
Got what I wanted brilliant staff manny was very helpful
16 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your lovely review. We’re so pleased to hear you found exactly what you were looking for and had a great experience with our team.
It’s fantastic to know Manny was so helpful, we’ll be sure to pass your kind feedback on to him!
The guys at floor store were very…
The guys at floor store were very helpful and knowledgeable about the products
16 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi Raymond
Thanks for the review.
Regards
Liz
Quality flooring at a competitive price with knowledgeable staff
I went into the Floorstore a few weeks ago to look at Lvt. When I walked in the store I was greeted with a friendly smile and asked if I needed any help. I explained that I had brought samples of everything I was getting in the bathroom and was looking for Lvt to blend in with them. Colin quickly pointed out where the types of flooring was and where to look for click flooring. He then held my samples and walked around with me and we discussed what I wanted it to look like. He then gave me his thoughts on what would go well with my samples. After comparing different colours and styles and talking things through, I loved one of his suggestions. So today, I returned to buy the flooring and he remembered me. He looked after me throughout the whole process. Colin was friendly professional and smiling, he helped me work out how much I would need and he checked stock levels to ensure it was in stock. If you’re looking to buy quality flooring at a very competitive price and you want fantastic service from someone who knows all about flooring, then go to the Floorstore in Wakefield and see Colin. Highly recommended.
15 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi
Thanks for the review. Glad to hear Colin was able to help you find your new floor.
Regards
Liz
Lino flooring
Really helpfull staff and good price on the product
15 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi Luke
Thanks for the review.
Regards
Liz
Robert a nice man and helpful really…
Robert and Manny provided a very good customer service and helpful with our LVT purchase.
14 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your lovely review. We’re really pleased to hear Robert and Manny provided such helpful customer service during your LVT purchase.
We’ll be sure to pass your kind comments on to them, and we hope you’re delighted with your new flooring.
Floor staff were brilliant and…
Floor staff were brilliant and knowledgeable: they bent over backwards to accommodate us. Big shout out to Andy and Manny.
11 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your fantastic review! We’re so pleased to hear our team were brilliant, knowledgeable, and went above and beyond to help you.
A special thank you for mentioning Andy and Manny—we’ll be sure to pass on your kind words. We really appreciate your feedback and hope to see you again soon!
Risposta di Floorstore
Hi Julius,
Thank you for your lovely review! We’re so pleased to hear you received great service and found our team friendly and helpful.
We really appreciate your feedback and hope to see you again soon!
Risposta di Floorstore
Hi Tricia,
Thank you for your great review! We’re so pleased to hear you were happy with both the product and the friendly service from our team.
It’s fantastic to know Manny made such a positive impression. We’ll be sure to pass on your kind words. We really appreciate your feedback and hope to see you again soon!
Thanks to everyone at Floorstore
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were polite and professional. The laminate was fitted in a couple of hours. Very happy with Floorstore staff and the job they've done.
18 febbraio 2026
Risposta di Floorstore
Thank you for your wonderful review! We’re delighted to hear everything went smoothly from start to finish, from choosing your laminate and placing the order through to measuring and fitting.
It’s fantastic to know our fitting team were polite, professional, and completed the installation to such a high standard. We’ll be sure to pass on your kind words to everyone involved.
Thank you for choosing Floorstore. We’re so pleased you’re happy with your new flooring and the service you received!
I am buying second time
I am buying second time! Very helpful people! Good quality!
9 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your lovely review, Cristina! We’re so pleased to hear you’ve chosen to shop with us for a second time.
It’s wonderful to know you’ve been happy with both the quality of our products and the helpful service from our team. We really appreciate your continued support and look forward to seeing you again soon!
Great experience
Great experience. Fab floor at great price and fitted quickly. A non-pushy sales guys are great
8 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi,
Thank you for your fantastic review! We’re so pleased to hear you found a fab floor at a great price and that everything was fitted quickly and efficiently.
It’s great to know you appreciated our relaxed, no-pressure approach. We believe in helping customers find the right flooring for their needs, and we’re delighted you had such a positive experience.
We really appreciate your feedback and hope to see you again soon!
Friendly helpful listened to what I…
Friendly helpful listened to what I wanted, no pressure, great value. Manny was really helpful. Thank you
9 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi Addie,
Thank you for your lovely review! We’re so pleased to hear you found the team friendly, helpful, and willing to listen to exactly what you were looking for without any pressure.
It’s great to know Manny was able to help and that you were happy with the value you received. We really appreciate your feedback and hope to see you again soon!
Great service
Great service , helped me to the car to load the item. ROBERT, ANDY AND MANNY was great and helpful. I would highly recommend this store.
8 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your fantastic review, Masud! We’re so pleased to hear you received great service and that the team could help load your items into the car.
We’ll be sure to pass on your kind words to Robert, Andy, and Manny. It’s wonderful to know they were so helpful and made your visit a positive experience.
We really appreciate your recommendation and hope to see you again soon!
Risposta di Floorstore
Hi Markus,
Thank you for your great review! We’re so pleased to hear you received great service and found our team knowledgeable and helpful.
We really appreciate your feedback and hope to see you again soon!
Great service
Great service, second time round. Would highly recommend this shop. Robert was very helpful!
8 giugno 2026
Non scritta su invito
Risposta di Floorstore
Thank you for your great review! We’re so pleased to hear you came back to us for a second time and had another positive experience.
It’s fantastic to know Robert was so helpful. We really appreciate your recommendation and continued support, and we hope to see you again soon!
Staff go above and beyond
Molly went above and beyond when I changed my mind about the tiles I had ordered. She kept me informed constantly and efficiently cancelled my old order and put in my new one.One very happy customer.
5 giugno 2026
Non scritta su invito
Risposta di Floorstore
Hi Janet,
Thank you for your wonderful review! We’re so pleased to hear Molly went above and beyond to help when you changed your mind about your order.
It’s great to know she kept you informed throughout and made the process as smooth and efficient as possible. We’ll be sure to pass on your kind words to her.
We really appreciate your feedback and are delighted to hear you’re one very happy customer!
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