Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great selection of colours and sizes, excellent customer service - really helpful to ensure a last minute order reached me next day! Thank you

Valutata 5 stelle su 5

Choice of colours are great, fabulous selection and a good price. Arrived within 3 days. Perfect, thank you.

Valutata 4 stelle su 5

I really like flip flop and have been buying for years from different companies and the size is not as good or true as it was The flip flop I have kept as they won’t be worn for long periods however... Leggi di più

Valutata 5 stelle su 5

I do not normally review businesses but I must: I’ve been impressed every time even though all staff and very attentive manager Teresa have been very busy I have always been treated very courteously a... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento da spiaggia
  3. Negozio di accessori di moda

Scritti dall'azienda

All the top flip flop brands and all the key styles. With over 30 brands and mor than 3500 styles to choose from you'll find flip flops for Women, Men and Kids all in one place. With fast free delivery and free returns - visit the FlipFlopShop.co.uk - Flip Flop Shop is part of The Shore Watersports Family


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Beware Haviainas sizing on the…

Beware Haviainas sizing on the FlipFlopShop website, because it's wrong. I ordered a UK size 6/7, and was sent a EUR size 41/42, which is equivalent to a UK size 7/8. The flip flops they sent are huge on me. I well know what my Haviaianas size is, because I've been wearing them for decades - it's a EUR 39/40 - but the sizes on their website are UK sizes - which are the wrong sizes. FlipFlopShop argued and argued and argued and argued with me about this, even after I pointed out to them that size guides for women's shoes on all major UK retailers clearly show that a UK 6 is equivalent to a EUR 39, and a UK 7 is equivalent to a EUR 40. This conversion is not exact, but the equivalent sizes still stand. I am 60 years old and well know that my shoe size is a UK 7 / EUR 40. Flip Flop Shop refuse to admit their error, and have refused to issue me with a returns label, meaning I now have to take this up with PayPal. A very, very poor service, and a total waste of time. The whole experience has really hacked me off, and I will never order from them again. Anyone else ordering Haviainas from these arrogant fools, make sure you order a size down from your usual UK size.

29 marzo 2023
Non scritta su invito
Logo di Flipflopshop

Risposta di Flipflopshop

Please note there is a size guide available on every page and we would ask customers to contact us if you are at all unsure about sizing. The sizing we use is as supplied by the manufacturers.

Valutata 1 stelle su 5

Be 200% sure u want to order from here

When purchasing anything from flipflopshop make sure you are 110% certain, as we had ordered some ipanama love heart sandles and these came with some imperfections, when i had emailed in to advise of this i got the below response:

The Ipanema range is manufactured to a budget which is why these are priced at under £13. As such they may have the odd small imperfection due to the manufacturing processes used, this is normal for Flip Flop produced at this kind of price and normal for Ipanema.”

This should be made clear on the website saying that sandles are manufactured to a budget so may have imperfections.
I was and always was under the impression that new you are purchasing something new these would come without an imperfections unless clearly stated.
Quite appalled to be honest i have never had to deal with a company who uses manufacturing budgets as an excuse.
Very Appalled to be honest.

9 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Keep all records and ensure you do a recorded delivery when…

Ensure you do a recorded delivery when returning to exchange for another size. They lost my shoes and never refunded my money. Of course they explained that it was Royal Mail's fault not theirs. It probably was however I lost all my money to them with no shoes to show for it.

Regarding the response from the company saying I had no order from them:

Order number FF373122
Customer support emails from Zac. I have a string of emails proving this order and at the time I was told I was under the impression I could return my pair for a larger size.

Please refrain from spending your money with people who essentially refer to their customers as liars.

3 agosto 2022
Logo di Flipflopshop

Risposta di Flipflopshop

Hi Kiran
Now you have provided your order number I have checked with the warehouse and they have confirmed that we never received a return parcel from you. Unfortunately we cannot process a refund without he item being returned first.
Kind regards
FlipFlopShop

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più