FlatRate Moving - 1123 Broadway Recensioni 86

I had a great experience with Flatrate movers. They were very detailed oriented and took extra care of our items. Alex and Jonathan did a fantastic job, they were timely, efficient, and very professional. I would book them again!

Very efficient and careful

Such an amazing job and beautiful attention to detail! Javier and Eric were so helpful and made the moving experience so stress-free. The pricing is fair and they took care of my stuff like it was their own. They were really nice which goes such a long way and they constructed my bed for me and brought all the wrapping to protect the furniture. I really can’t recommend Flat rate movers enough And I’ll definitely be using them for my next move.

I would give a zero if I could. You all should know they put thru 2 unauthorized charges on my credit card and overcharged me. After many emails they finally reimbursed for the 2 unauthorized charges but so far not for the amount they overcharged me. I’ve sent numerous emails and no response from my contact or customer service.

Excellent service from start to finish. When you call you reach an actual person who returns calls, follows up, and does what he says he is going to do. The movers themselves were careful, efficient and friendly. This was our second move in NYC with FlateRate and while I hope to stay put for a while I would definitely use the company again.

Our pickup in Brooklyn was FLAWLESS. They arrived on time and were very professional and efficient, and they packed our items very securely.

The drop-off was almost perfect, with one issue. Apparently there was an internal miscommunication, and they did not give us the 24-48 hour warning that they were arriving, so we had to scramble to be ready. But once they arrived, they were extremely professional and efficient in unloading and unpacking. Only one glass out of 40+ boxes and other furniture was damaged. If I got their names correct, they were Mustafa, Hamza and Yusuf.
WE WOULD HIGHLY RECOMMEND FLATRATE.

The sales team was fantastic, clearly evaluating our needs and helping us understand our options for packing, unpacking and moving overall. The moving team we were assigned (Edo and Big Mike) were 12/10. They were kind, helpful, and not a single thing was damaged in our move. Would definitely recommend FR Moving and would use them again in the future.

My moving consultant was incredibly helpful from the estimate, to making adjustments to my move list, to answering all of my questions to help me feel comfortable everything would go smoothly. The day of the move, the three movers were efficient, communicative, and creative in getting furniture through a tight spot into my new apartment! Our moving day went off seamlessly and FlatRate played a huge part in reducing the stress that comes with moving. I wouldn’t hesitate to use their moving services again!

This company was excellent in every way. They coordinated three complex moves both local and long distance with efficiency. They wrapped and unwrapped furniture with care. They went above and beyond.

Both the sales/planning process as well as the move itself were as smooth as could be. This is my 3rd move with FlatRate and I've only had good experiences with no issues. The one time I strayed for a lower price, the company lost a large chair and broke a bunch of dishes. Lesson learned.

Accurate quote with no hidden fees. Super flexible, professional, and efficient staff.

Second move with FlatRate and their responsiveness, competitive pricing and execution of the move were great. They were able to schedule and execute a move in under 24 hours. We left very impressed.

I always use FlatRate for my moves. They are consistently the best and this is over a 15yr period (I’ve moved quite a lot in NYC). They have competitive pricing and excellent customer service.

Very smooth process from the beginning to the end. Adam R in the sales department is very professional and great to work with from start to finish. The crews provided have always been VERy professional and efficient!

Movers were awesome- very careful with all my items. The coordinator was responsive and easy to work with. Did a video chat of the apartment contents so there were no surprises in the end.

These movers were efficient, conscientious and, most importantly, gentle. We hired them to pack everything in our 3 bedroom apartment and then unpack and put our things away in our new place. Nothing got lost, nothing was broken, and they did an amazing job getting things out and then into two NYC apartments. The furniture they had to take apart was put back together perfectly. The crew was courteous and extremely professional. We couldn't have been happier and would recommend them to anyone planning a move.

Each contact was professional and every conversation was satisfactory. Ming was especially helpful with a pleasant conversation each call. This was my 2nd time using Flat Rate Movers. I know they can be trusted and I feel safe choosing them to move.

Excellent service all around. Helpful and responsive customer service. Movers were quick and great. Easiest move ever.

FLATRATE provided a fantastic team from the person who helped me plan the move to the exceptional team they sent. I had been worried about how well my furniture and artwork wd be protected during the move and I neednt have worried. From start to finish including after the move with follow up FLATRATE provided excellent service at every step of the move.

The entire team goes above and beyond with changes, corrections and empathy for what I was going through. This is my second time using them and would recommend 100% of the time.