Flashybox Recensioni 

93
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

I love the great prices and quality of the shoes. I wish shipping was the way it was when it site first started. Spending a $100 just to receive free shipping sometimes can be a hassle but absolutely... Leggi di più

Valutata 5 stelle su 5

I had ordered a shoe that typically i am a size 8 but for some reason this shoe ran big and I needed a size down. Flashybox did a super quick rapid exchange and I received the shoe in a lower size wit... Leggi di più

Valutata 1 stelle su 5

Don't order from this they have no refunds only credit they try to get u too spend more money with store credit I talk to Diana nasty attitude not helpful at all u pay shipping to return and size char... Leggi di più

Valutata 5 stelle su 5

FLASHYBOX always has the cutest sandals and heels. It is my favorite website to shop from. It has always been very hard to find sandals for my shoe size but flashybox has it all. Also thank you to cin... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe

Informazioni fornite da varie fonti esterne

Shop the latest trends and flashiest styles in women's shoes. FlashyBox carries the newest Cape Robbin shoe designs in Women's Boots, Women's Sandals and slides, High Heels, Stilettos, Women's Sneakers, and Women's Flats. Stay ahead of shoe fashion wit...


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

93 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(93)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Just received my SWORDS Sneakers sz…

Just received my SWORDS Sneakers sz 7...I love, love, love, love them!!! Great fit and well crafted. I can wait to wear them! 🙌🏿

18 settembre 2020
Non scritta su invito
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Risposta di Flashybox

Hello, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 1 stelle su 5

Loss in transit

I have purchased 3 pair of shoes from this website. The 1st and 2nd order no issues. Merchandise arrived with 7 days. I made a 3rd purchase on 8/20. FedEx tracking has been saying the item is out for delivery since 8/25. I emailed Flashybox and they were very responsive but not willing to reship the item and honor its probably lost in transit. They want me to call the courier, tell me I didn't choose to get a signature when delivered. Wth...it was never delivered. I really, really like the shoes I ordered and just want them..I am very disappointed as I know the shipping issues are beyond their control but as a business you should appease your customer. My cell is 443 413 3065

27 agosto 2020
Non scritta su invito
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Risposta di Flashybox

Hi Maria,

We are very sorry that your recent experience was not what you have come to expect from Flashybox! This is understandably a frustrating situation, thank you for bringing it to our attention!

When situations like this arise, we greatly appreciate the feedback and we always take the opportunity to improve!

We just had a web developer go through the website and make dozens of site improvements; resolving countless issues customers had brought to our attention, including a tip section at checkout. See all the new changes at flashybox.com!

We have also been hard at work improving our customer service and we would love one more chance to make things right with you! If you are open to it, please reach out to support@flashybox.com with the best way to directly reach you, and we will make sure that a different customer service representative assists you.

Thank You,
Flashybox Customer Service
Monday-Friday 9AM-5PM PST

Valutata 1 stelle su 5

I purchased a pair of shoes from…

I purchased a pair of shoes from flashybox but the shoes was cut small so I wanted a refund of my money. I made the purchase through after pay so when I returned the product flashy box gave me a partial store credit and I still had to pay the full amount of the shoes to after pay. Flashybox basically robbed me because the received the product back from me and I had to double pay for those shoes. I will never shop at flashybox ever again

14 agosto 2020
Non scritta su invito
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Risposta di Flashybox

Our policy can be found on our website that does indicate eligible returns are processed to store credit and that shipping fees are non-refundable. Our store credit does not expire. You received a discount for the pair of shoes, we provided the amount you paid for the shoes minus the shipping fee. It is not double paying, You are required to pay AfterPay per the contract you agreed to with them and you can then use the store credit towards the same pair in a different size or you can use it towards anything else on our site.

Valutata 5 stelle su 5

Love flashybox great quality and…

Love flashybox great quality and excellent customer service !!

10 agosto 2020
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Risposta di Flashybox

Hello Kathy, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 1 stelle su 5

PLEASE DO NOT BUY FROM THIS PLACE

PLEASE DO NOT BUY FROM THIS PLACE. I ORDERED SOME SHOES AND THEY CAME BACK TWO DIFFERENT SIZES. COME TO FIND OUT THEY DIDNT HAVE THE SIZE I WANTED IN STOCK. THEY TOOK FOREVER TO SEND ME MY MONEY BACK! THEY ARE VERY UNPROFESSIONAL. THEY BARLEY RESPOND BACK TO YOUR EMAIL. THE NUMBER THEY HAVE ON FILE, NOBODY NEVER ANSWERS IT. PLEASE DONT WASTE YOUR TIME OR MONEY!

28 luglio 2020
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Risposta di Flashybox

We apologize for any misunderstanding along the way of this being processed. I see we responded to all your emails in a timely manner, within a few minutes of receiving up to 24 hours aside from any emails we receive on a weekend when we were closed. We provided a return label for you to ship the defective pair back and we did disclose that once received back our returns take 3-7 business days to process and your order was fully refunded on day four.

Valutata 5 stelle su 5

Skeptical At first, but worth it!!

So I was skeptical about ordering from here because of all the reviews. But I decided to see for myself, and Yayy!! I’m telling you , if you like something on that website just order it, don’t go off of the bad reviews. Trust me!!I got my purse today and I love it.. It got here fast and it’s just like the picture. The quality feels good but only time will tell. I will be ordering from them again, maybe tonight.

13 giugno 2020
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Risposta di Flashybox

Hello Andreia, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 5 stelle su 5

Awesome service!

Ordered a pair of shoes and they were shipped the same day! Check out was easy, shipping was fast, and I received an email for every step of my order. I highly recommend and will be ordering again!!

11 giugno 2020
Non scritta su invito
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Risposta di Flashybox

Hello Lakisha, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 2 stelle su 5

Ordered May 6, 2020... still without package

I placed my order on may 6, 2020 and flashybox finally sent me a text saying it shipped on may 19, 2020 but still didn’t receive a tracking number. Now it is June 8, 2020 and I have not received my package yet which they say 7-9 business days and it’s well over that time. Processing and shipping has to get better... I also emailed customer service a few weeks ago and still hasn’t responded.

8 giugno 2020
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Risposta di Flashybox

We apologize for the delays that were going on at this time. Covid-19 restrictions had businesses in Southern California working from home and down to a minimal amount of workers we could staff in our warehouse. Which at this time was announced on our website. We were finally able to respond to you and informed you of the situation. Our processing and shipping time are back to normal, if not faster then stated on our site.

Valutata 5 stelle su 5

Flashybox is the best store ever!

Flashybox is the best store ever! The shoes are very comfortable and stylish! I had to wear my green studded snake skin slides today even though my feet have not been done in 3 months (due to covo-19). I got so many compliments, they never even noticed my feet! Placing another order Now! Love this store!!

5 giugno 2020
Non scritta su invito
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Risposta di Flashybox

Hello Geralda, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 5 stelle su 5

This site is wonderful!

This site is wonderful!! The response is always timely and the site is very professional! I’ve ordered from them a few times now and will Def be doing so again! The carry my favorite shoe brand

4 giugno 2020
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Risposta di Flashybox

Hello Tosha, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 1 stelle su 5

They finally sent my order and I felt…

They finally sent my order and I felt it odd how small the box was and later found out that they only sent me one pair instead of two.This meant that the whole time they claimed to be sending both but never did and charged my card for both shoes anyways and now their site claims that both are delivered.I have tried reaching out to them but only gotten supposedly automated responses yet they have been actively posting on Instagram and also sending me promotional emails and feedback emails.At this point I truly know I won’t shop here again because the bad reviews show that their customer service is really the issue but surely you wouldn’t need that if you didn’t keep messing up orders so they need to regroup and find a different calling altogether

1 giugno 2020
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Risposta di Flashybox

We truly value all of our customers and apologize for the inconvenience. If you have any questions or would like to speak directly about your experience with us, feel free to contact us at support@flashybox.com at any time. We will gladly assist you.

Valutata 5 stelle su 5

Very Impressed!

Randomly came across Flashybox during quarantine and decided to give them a shot. Recently received my first order and I’m highly impressed with the quality of the product at such an affordable price. Will be ordering again!

28 maggio 2020
Non scritta su invito
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Risposta di Flashybox

Hello Alicia, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 5 stelle su 5

FlashyBox/CapeRobbin Rocks!!! I Rock the Calistas! Boom!

I wear and 8.5 bought a 9 they fit perfectly. They are so classy. They seem well designed and we'll made. They are sturdy and comfortable which makes being sexy almost effortless my guys loves them. He was just as excited as I was to receive them and see me in them along with my 5 year old second cousin who brought me the package. She went and grabbed 3 of her dresses to see which one went better.lol The best memory ever. It took me a month to receive them because of my stupid self being overly excited the address was wrong. I got free shipping and 25percent off. An amazing deal. I contacted customer service they were understanding helpful and they got them to me as fast as they could. No extra fees no hassle no attitudes. FlashyBox and ,cape Robbin Rules they're the best!!!!

21 maggio 2020
Non scritta su invito
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Risposta di Flashybox

Hello Darling, we are glad you loved them! We truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 1 stelle su 5

Cheap quality and poor customer service

I ordered two pairs of sandals and couldn’t be more disappointed- cheap cheap cheap quality the faux fur on the sandals just flys everywhere just sheds all over the place and the sizing chart isn’t accurate- the shoes run about a size smaller than what they claim and are made pretty narrow- I don’t even have wide feet and still couldn’t fit the shoes! So unless u have narrow tiny baby feet don’t bother. Each sandals was $40-$46 each -and yet all they claim to give is store credit and u have to pay to ship them back- this company is just reselling cheap Chinese stuff from aliexpress- save ur time and ur money and go somewhere else.

5 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

I love Flashybox shoes

I love Flashybox shoes they are fashionable. And Flashybox support is really helpful and has a very quick response time.

12 marzo 2020
Non scritta su invito
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Risposta di Flashybox

Hello Kyonnie, we truly appreciate and value your business we look forward to serving you again. Thank you for shopping with us.

Valutata 1 stelle su 5

Don't order from this they have no…

Don't order from this they have no refunds only credit they try to get u too spend more money with store credit I talk to Diana nasty attitude not helpful at all u pay shipping to return and size chart not accurate ! Save your money these shoes come from AliExpress at least they have free return policy or they give a. Refund

11 marzo 2020
Non scritta su invito
Valutata 2 stelle su 5

Extensive processing and shipping time

Purchased a pair of shoes in February and received a shipping number to follow a few days later. Nine days later and my order still has yet to arrive to USPS. I’ve spoken to customer service twice and each time was told the order would ship within a couple of days. I paid for regular ground shipping (5-7 days) It’s been 10 days since date of order and my item hasn’t even shipped yet. Glad I purchased the shoes for my event 3 months in advance, because that’s apparently how long it will take to receive the order.

8 marzo 2020
Non scritta su invito
Valutata 2 stelle su 5

Poor customer service

I ordered a pair shoes on their website during a sale I paid for standard shipping which is 5 to 7 business days. On day seven my order finally shipped from the warehouse and I had to call several times to find out that my order or at least one item in my order had been canceled. Their response was apathetic and they offered me a refund even though the only reason why I bought the shoe was because of the discount on the second item. They told me that I would have to purchase a new shoe on the website and re-pay for shipping in order for me to take advantage of the promotion code

4 marzo 2020
Non scritta su invito
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Risposta di Flashybox

We truly value all of our customers. If you have any questions or would like to speak directly about your experience with us, feel free to contact us at support@flashybox.com at any time.

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