Needed help in exchanging an online purchase. Store did have my proper size but the sales persons attitude was entirely unprofessional. She was most likely stressed as the store was busy & they needed... Leggi di più
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5 stars for shoe quality, worn a dress boot that’s modern+comfortable+winter warm with winter crew socks. 2 Sweet ladies (I feel they are Middle East and Asian) at the store were really patient yet k... Leggi di più
I purchased the same Stepwel sandals as last year. A different brand came with mismatched innersoles and the right shoe is narrower. I wrote customer service to have them returned and a new pair sent... Leggi di più
Items took a long time to ship, never received any message that they arrived to store and were ready for pick up, just happened to be walking by and went in to ask. Both pairs of shoes didn't fit me d... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shumaker has been offering Canadian families quality shoes and footwear since 2015. Shumaker’s Buying Team travels the world to find the very best collections, designs, brands and styles that will bring you the quality, comfort and craftsmanship that you deserve. From sandals to boots, shoes to slippers, Shumaker has a comfortable pair for someone in your family. More choice. More Service. More Value. More savings.
Informazioni di contatto
6611 Edwards Blvd., L5T 2H8, Mississauga, Canada
- hello@shumaker.ca
- shumaker.ca
I didnt receive my products.
Good Shopping Experience
Online order was easy. The website was user friendly. Pick up at a nearby store was convenient. Staff was helpful. I especially appreciate that I could return the shoes that didn’t fit and re-order, even though the shoes were on sale.
Really nice comfortable shoes great sale prices
Really
Comfortable shoes easy to order on line and pick up in store.
Wrapping of box could have been…
Wrapping of box could have been better... n shaping was atrocious because box got mushed. But in all. You did excellent
She was kind, helpful ,polite, and full of info
Our sales person was so good, kind and very helpful.
Melissa at the store is fabulous
Melissa at the store is fabulous. She recommended sandals to replace the ones I ordered but could not get. I appreciate the emails with sale information, just the right amount. Best of all, the 2 pair of sandals I purchased are fantastic. Thanks, Shumaker.
la chaussure n,est pas ce que…
la chaussure n,est pas ce que j,attendais mais je les garde pour ma soeur
I purchased the same Stepwel sandals as…
I purchased the same Stepwel sandals as last year. A different brand came with mismatched innersoles and the right shoe is narrower. I wrote customer service to have them returned and a new pair sent to me. They told me no can do. What kind of service is that??
Their website showed the Stepwel brand. I have been buying their shoes many years. Very disappointed.
Sandals fit perfectly and we’re at my…
Sandals fit perfectly and we’re at my doorstep within a week
I bought 4 pairs of sandals for me and…
I bought 4 pairs of sandals for me and my husband and to return 2 pairs. The service at Carlingwood And at Billing’s bridge Ottawa was absolutely great!
Ortho shoes
I bought shoes where I could take the insole out and replace it with my orthotics. The idea is great and the price very good, but unfortunately my feet weren't happy. The orthotics fit beautifully in the shoes, but the shoes didn't quite fit properly. The leather was hard and it hurt my feet.
There was no problem returning them. The person dealing with the return was very friendly and polite.
Information at time of placing order.
I thought I would receive a notification when the product was actually delivered but did not. This could have been a misunderstanding on my behalf. It would have been helpful to know who was responsible for the shipping/delivery at the time of ordering.
Hi The only problem was you closed your…
Hi The only problem was you closed your store here and in your email you advised I had to go to store. Everything worked out. Sorry to see you go.
If your website had the ability to…
If your website had the ability to search via size, that would be great. There should be some details on the page indicating materials and heel size.
My dad loves these shoes and have worn…
My dad loves these shoes and have worn them for 40 years. Now that he needed another pair it has taken me months to find him a pair. While waiting to find these, I ordered three different pair of similar looking shoes but he didn't like any of them and said that he was having foot and knee pains from them.
He was so happy to get this pair and said since wearing them his foot and knee pains are gone again. Only complaint is how hard it is to find his size. I would have bought two or three pairs if I could, but only had one pair available online.
Amazing
I bought most of my shoes from Shumaker. They make comfortable shoes. I recommend them to all my friends.
I ordered my shoes online and they were…
I ordered my shoes online and they were at the store before I knew it for free pickup. The manager at the Pen Centre location sent me an email to let me know they were ready in addition to having the notifications from the package tracker. A nice personal touch. When I arrived at the store he was very welcoming and made sure the shoes fit me properly. All together a nice transaction. I'm very happy with my shoes.
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