Incorrect description of item on website Having to pay large sum of money to send item back when it is their error
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had a voucher to spend, but it was only valid in certain places, so I thought, “Why not try Fjewellery?” Well… oh my days! My earrings arrived today and the packaging was so fancy I half expected... Leggi di più
L'azienda ha risposto
Ordered and didn't receive the next day. Messaged the company on their website who replied within an hour advising FedEx had lost the parcel and did I want refund or it resent. Asked for it resent... Leggi di più
Super fast delivery, item as described. Second purchase from FJewellery. They have upgraded their gift packaging to the standard more aligned with their prices. Good quality, good descriptions with we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
FJewellery specialises in genuine hallmarked gold jewellery from 9ct to 22ct. We won't be beaten on price. Visit us online or in our 12 shops around the UK.
Informazioni di contatto
19 Holborn , EC1N 2JS, London, Regno Unito
- +44 (0) 20 7096 3315
- info@fjewellery.co.uk
- fjewellery.co.uk
4,4
Eccellente
806 recensioni
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Great service and product
Great service and product. Super responsive via the chat function even outside office hours. Was able to solve delivery options to suit my particular needs. Great packaging. Highly recommended.
28 febbraio 2025
Risposta di FJewellery
Hello Zoe
Oh, that's a shame. You should have just contacted us for a return if the item wasn't suitable.
Perhaps you can help us improve our service? The size of the item is mentioned in the page title, in the product description, in the product specifications, and the image photography includes a picture of the item next to a ruler, and a model shot showing the size of the item. How can we make the size clearer?
Please let us know at info@fjewellery.co.uk
Thanks
Team FJ
I recently got a gold loan from Fast…
I recently got a gold loan from Fast Credit, and it was a super easy and smooth process. Vishnu was awesome—really helpful and made sure I understood everything. He explained the terms clearly and helped me get a good deal without any hassle.
If you’re looking to take a gold loan, I’d definitely recommend Fast Credit. Great service and a really friendly vibe!
26 febbraio 2025
Non scritta su invito
What fantastic service
What fantastic service. I only ordered the previous lunch time and received my order less than 24 hours later together with a beautiful gift box and bag. Would highly recommend using F Jewellery to all my family, friends and colleagues. Excellent service well done 👏
21 febbraio 2025
Non scritta su invito
Risposta di FJewellery
Thanks for such a lovely review Anna, so glad you enjoyed the item.
Team FJ
Risposta di FJewellery
Thanks for the 5/5 review Miladin
Team FJ
F jewellery is fantastic the earrings I…
F jewellery is fantastic the earrings I bought are beautiful and they were delivered the next day. I highly recommend this company. 10 stars.
17 febbraio 2025
Risposta di FJewellery
Hi Anna, thanks for the great review
Team FJ
Great service.
Great service.
Order was easy. Delivery was very prompt. Could not be happier.
17 febbraio 2025
9ct Butterfly Cz Pendant
My beautiful pendant was dispatched quickly - it was securely packed and delivered on time and in good order.
17 febbraio 2025
Lovely pendent ak 47
Lovely pendent great friendly service very helpful with every small detail.
6 febbraio 2025
Disappointed
The earrings is amazing .Nice wrap and box ,but i pay for 9.16g/14karats gold,but they are 7.91-7.92g .I feel little bit cheating on me ,because if i know they are less 1.2 grams nearly i think will not buy them .I have video and the scale not lying.
14 febbraio 2025
Good quality and beautiful packaging…
Good quality and beautiful packaging prompt service
11 febbraio 2025
LOVE YOUR JEWELLERY
LOVE YOUR JEWELLERY, BOUGHT FEW PIECES, MUM RECOMMENDED !
31 gennaio 2025
Non scritta su invito
Absolutely Wonderful
Wonderful quality of the jewellery and absolutely love the packaging. FJ really care about their customers, and the fact that I was able to find an orthodox cross with them is amazing as it’s not very common and the choices were great- was able to pick something I liked and within my price range!
3 febbraio 2025
I made an order from this company
I made an order from this company. I have had a very good experience with customer service. When I signed up to the newsletter, I did not receive my discount code. So I contacted them they sent it straight away. I made my order it arrived the next day. The item I purchased is absolutely beautiful. Thank you for brilliant customer service and beautiful jewelry.
29 gennaio 2025
Non scritta su invito
Been looking for a while for a bangle…
Been looking for a while for a bangle for my daughter that is thick and durable not the flimsy extending ones. Csme across fjewellery and found the most perfect bangle for my baby girl it came day after I ordered it in beautiful packaging would absolutely 100% order and recommend thankyou.
21 gennaio 2025
I bought these earrings for a friend's…
I bought these earrings for a friend's birthday and was so pleased with the packaging and quality of the product, would definitely buy again. 😀
20 gennaio 2025
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