I have completed several jobs for this company and am still awaiting payment for these, which has been collected directly from clients. It has been over eight months and I have not been pai... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have completed several jobs for this company and am still awaiting payment for these, which has been collected directly from clients. It has been over eight months and I have not been pai... Leggi di più
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Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... Leggi di più
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Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... Leggi di più
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Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... Leggi di più
L'azienda ha risposto
Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.
International House, EC1A 2BN, London, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly professional driver, exactly on time, and much cheaper than other van comparison sites.

Risposta di Find My Man and Van
Overall, a very smooth process from start finish. Customer support was more than happy to answer a few questions I had before booking with them. And a shout out to Hubert who was a great help through the move and a great person to talk to.

Risposta di Find My Man and Van
Friendly, quick and efficient delivery that included lots of stairs!

Risposta di Find My Man and Van
Great service arrived promptly polite efficient driver extremely helpful

Risposta di Find My Man and Van
Polite .Prompt .Helpful .Couldn't fault these guys !

Risposta di Find My Man and Van
Easy to book, was done in one trip in 2 hours. would recommend

Risposta di Find My Man and Van
It happened six months ago.
I booked a medium van for a 1-bedroom flat (fortunately I moved to another flat located in the same city, about 2 miles from the flat I was leaving).
FindMyManandVan contacted me because the van that was supposed to help broke down. but, they notified me 'we found you a new one'; so it didn't really matter.
The 'new man' contacted me the day before, saying something along those lines 'are you sure you want me to help? my van is small so you'll need to pay more as we might do several trips'. inasmuch as I was busy with many other things (eg cleaning) I was naïve enough to respond 'well, surely since you must have the list of all my stuff I need to shift, I guess the company you work for knows that it is a 1 bedroom flat. if a second trip is required, so be it. I'll pay, of course'.
when the van arrived, oh my, words failed me. it would have been much too small for my student bedsit. The driver realised that there was a mistake: no less than four or five trips would have been necessary (I still have the pictures with me, it is too bad I cannot upload them - I may try on another platform). I called the clerk/manager at FindMyVan (I cannot remember his name). I managed to stay calm as I explained him the situation - 'you dispatched the wrong van (obviously so) whilst I am supposed to give the keys back tonight'
And... the man (on the phone) didn't apologise on behalf of his firm. no fear. He calmly answered 'no no, it is well and truly a van for a 1 bedroom flat.' (he told me this as the small van was just before me)' it was your fault you should have opted for the larger option. today there's no one else available. maybe tomorrow.'
it was extremely stressful - honestly if he had admitted to his mistake and held accountable it wouldn't have been so stressful but such a display of bad faith... but it most certainly does not have to be that way, ladies and gentlemen.
eventually, as I was positively in a hurry, I booked a larger van from the same company (it was indeed ridiculously large - but they assuredly did a good job).
So, that is the point of my review. luck of the draw, you might decidedly get a good service. or not. but it is not the point. The point is that a customer, any customer, must feel that the service provider is someone you can trust. And it is definitely not the case with that company. Absolutely untrustworthy.

Risposta di Find My Man and Van
It was a very efficient service that relieved so much stress I had leading up to the move. The helper was so friendly and very experienced.

Risposta di Find My Man and Van
Excellent expirience, driver was super helpful

Risposta di Find My Man and Van
The guys that moved me was very careful and polite they made my move a lot easier arrived on time

Risposta di Find My Man and Van
So easy to book and pay, very good communication. The man who did the job was lovely.

Risposta di Find My Man and Van
Our driver Valentin arrived perfectly on time in the early morning, helped us load and unload as well as drove us all the way across the country to get on time for the key pick up! We are extremely grateful for a superb service and friendly chat. Work was done professionally and reliably so we were able to relax and enjoy the ride. Thank you!

Risposta di Find My Man and Van
The guys were so experienced and they knew what they were doing made the move very smooth and we finished exactly on time.

Risposta di Find My Man and Van
Brilliant service it was very helpful for removing furniture was supportive and even had ideas for further improvement would definitely recommend this removal service

Risposta di Find My Man and Van
Very happy with service, very helpful, efficient, would use again. Thanks again Kunyo Amunbo.

Risposta di Find My Man and Van
Man with Van arrived half an hour later than they said, with no other explaination other than ‘traffic’ (at midday on a weekday). Meant a sofa had to be moved in the rain. Also did not seem to know what was being moved/have looked at/been sent any of the info I filled out. Otherwise fine, stuff got from place to place with little trouble.

Risposta di Find My Man and Van
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service provider. All booked and completed for a third of the cost! Every interaction with FMMAV was excellent, super personal staff who make sure everything remains on track. My service provider was exceptional and met all my needs. Very happy customer - thank you! Special shout out to Fabian & Chris from Belfast who deserve an equally excellent review 😀

Risposta di Find My Man and Van
Great driver and based on what I heard from
Him, this is a good company to work for, if you’re a driver with a van. I asked him about whether he has worked with the competitor of this company, which is Any Van, and he said they take particularly for new drivers a huge cut from what they charge the customers and they are very overpriced but apparently this company is a lot more fair. So I’m happy to provide that in my review here.

Risposta di Find My Man and Van
Great communication, and responsive. Information was shared with the driver promptly and a booking was confirmed quickly and efficiently.
Website is also very easy to use. User friendly.
Price was also competitive and shown quickly as a quote online.

Risposta di Find My Man and Van
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