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FatFace - NORWICH 2 Recensioni 232

TrustScore 4.5 su 5

4,7

3/4 Haymarket, NR2 1QD Norwich, Norfolk, GB


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Valutata 5 stelle su 5

Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff member was very friendly and helpful. My dress is beautiful and looks more expensive, I’ve had lots of compliments.

L'azienda ha risposto

Valutata 3 stelle su 5

Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Regno Unito

  • 01603 622074

4,7

Eccellente

TrustScore 4.5 su 5

232 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Always love the quality and style of…

Always love the quality and style of clothes. Prompt delivery of items.

22 maggio 2023
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Risposta di FatFace - NORWICH 2

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Valutata 5 stelle su 5

Great quality, fast delivery and friendly staff

Great quality
Great service as I purchased online
Quick delivery

8 maggio 2023
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Risposta di FatFace - NORWICH 2

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP

Valutata 5 stelle su 5

Easy to use website and convenient…

Easy to use website and convenient click and collect service, really fast.
Staff in store always really helpful.

6 maggio 2023
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Risposta di FatFace - NORWICH 2

Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Web site and ordering easy to use

Web site and ordering easy to use. Parcel arrived really quickly. Have had to return two items recently and staff in the store are really friendly and pleasant.

9 maggio 2023
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Risposta di FatFace - NORWICH 2

Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Fat face do some lovely clothes/socks…

Fat face do some lovely clothes/socks are good quality/ & all jumpers are good value tops are good value too

5 maggio 2023
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Risposta di FatFace - NORWICH 2

Hello Judy, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS

Valutata 5 stelle su 5

The coat was delivered to the shop

The coat was delivered to the shop, so I put it on to see if it fitted, I was given friendly advice by an assistant.
A successful and pleasant shopping experience. And a bargain!!

10 maggio 2023
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Risposta di FatFace - NORWICH 2


Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Valutata 5 stelle su 5

Quick delivery

Quick delivery , great items and helpful staff

1 maggio 2023
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Risposta di FatFace - NORWICH 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great weekend!
Take care, EP

Valutata 4 stelle su 5

Staff were friendly and helpful

Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store.

However I'm pretty sure FatFace having opt-out marketing instead of opt-in at the checkout is actually illegal... oops...

28 aprile 2023
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Risposta di FatFace - NORWICH 2

Hi Milo

thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5
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Risposta di FatFace - NORWICH 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Delivery to store was quick

Delivery to store was quick. Collected from store - staff always really friendly and helpful - I just love Fat Face...always have always will!

3 maggio 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Excellent service

I put in an order and it was delivered to your shop in Norwich exactly when you said it would be. Ready for me to collect .

31 marzo 2023
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Risposta di FatFace - NORWICH 2

Thankyou so much for leaving your review, we are thrilled we can once again offer click and collect and pleased to hear this has been an stress-free experience for you. BP

Valutata 5 stelle su 5

The member of staff was friendly &…

The member of staff was friendly & helpful. The shop always has a lovely atmosphere.

2 aprile 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you had such a great time when visiting our Norwich store. I will ensure that your comments are passed on to the store.

Take care, MM


Take care, MM

Valutata 5 stelle su 5

Quick, easy click & collect.

Quick & easy click & collect.
Lovely staff.

25 marzo 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good morning,

Thank you for taking the time to leave your comments. I am glad that you found the click and collect process easy to do and that you received such a positive experience with our Norwich crew.

Take care, Mm

Valutata 5 stelle su 5

Fabulous phone bag

I bought this little phone bag as it is absolutely perfect for holiday, where all I want to carry is my phone, cash card and hotel key. I’ve been looking for something like this for years. The quality is great, beautiful soft leather and sweet little bee on the front.

17 marzo 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Take care – KS

Valutata 5 stelle su 5

I went into the store in Norwich

I went into the store in Norwich , the staff were vert helpful nothing to much trouble for them . I didn't feel pressured

16 marzo 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Staff in the Norwich store are…

Staff in the Norwich store are pleasant. Fat face is one of my favourite clothes shops.

18 gennaio 2023
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Risposta di FatFace - NORWICH 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

all good thanks

13 gennaio 2023
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Risposta di FatFace - NORWICH 2

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Efficient tidy store

Very efficient even when very busy.
Polite. Clothes folded neatly in bag.
Shop well stocked and tidy even though it was very busy with sale.

31 dicembre 2022
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Lovely store

Lovely store
Lovely staff
Lovely products

28 novembre 2022
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Risposta di FatFace - NORWICH 2

Good afternoon, Julia

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Norwich store.

Take care, JB

Valutata 5 stelle su 5

Fat face delivery is always quick and…

Fat face delivery is always quick and keeps you informed every step of the way. Staff instore are always friendly and super helpful without being at all pushy

24 ottobre 2022
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Risposta di FatFace - NORWICH 2

Thank you so much for taking the time to leave us a 5* review.

It’s great to hear that your order arrived with you so quickly and you were happy with the service received when shopping in store.

Take Care, TG

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