Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size. Friendly and helpful staff when I picked up.
L'azienda ha risposto
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Leggi di più
L'azienda ha risposto
Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Regno Unito
- 01603 622074
4,7
Eccellente
229 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store (earlier than…
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size.
Friendly and helpful staff when I picked up.
4 maggio 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Calm store stock in correct sizes so…
Calm store stock in correct sizes so choice good value
29 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face is one of our favourite…
Fat face is one of our favourite Stores, friendly staff, good service, competitive pricing , quality individual products
28 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and products
Great service and products.
Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish around. Sizing also good …. so sick and tired of having to multi size order as I could be anywhere between a size 12 to 18 in other brands!
24 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Friendly experience in store from a…
Friendly experience in store from a fellow ‘Andrea’
24 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I originally went to the store for the…
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!
26 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes they look good and…
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.
26 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was pleased to see a dress I liked in a…
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore
23 aprile 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Andy was professional and helpful with…
Andy was professional and helpful with regard to refunding an item purchased in-store. Her colleagues have also been very helpful and informative about my rights as a customer.
2 aprile 2026
Non scritta su invito
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, and get delivered to the store. Staff in branch extremely helpful
5 marzo 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Always very helpful staff & love the…
Always very helpful staff & love the fit & patterns
17 gennaio 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On Line Letdown
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an appointment and as I have a 40 mile round trip I arrange all my pickups for the same day. Out of politeness I called into the shop to cancel my order but when they checked the delivery was there despite still receiving texts to say it wasn't.
15 gennaio 2026
Risposta di FatFace - NORWICH 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Perfect Jeans Kept, Easy Returns for extras
Ordered 2 pairs of jeans in different sizes to compare - size 10 fit perfectly - love them! Top unfortunately was too big and smaller sizes out of stock. I returned the extra pair of jeans and top to store and it was really easy to return. Shop Assistant was lovely too. Love Fatface! X
7 gennaio 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected from store
I bought excellent quality pj bottoms in the sale for an excellent price. I got it dropped off in the store so it saved delivery cost as I know I would be going into the city. That was convenient.
6 gennaio 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything I buy from you fits perfect…
Everything I buy from you fits perfect which is rare and the clothes are really well made.
4 gennaio 2026
Risposta di FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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