Very happy with my purchase of two pairs of summery t-shirts and shorts, ready for my holiday. I replaced these with similar items that I bought from Fat Face eight or nine years ago, which are o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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In the shop, I found what I was looking for very easily as everything was clearly laid out. At the changing rooms, the assistant was polite, and helpful and made sure that I knew she would get other s... Leggi di più
L'azienda ha risposto
I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Leggi di più
L'azienda ha risposto
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Regno Unito
- 01603 622074
4,8
Eccellente
253 recensioni
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Le persone hanno visualizzato anche
Easy to use website and convenient…
Easy to use website and convenient click and collect service, really fast.
Staff in store always really helpful.
6 maggio 2023
Risposta di FatFace - NORWICH 2
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Web site and ordering easy to use
Web site and ordering easy to use. Parcel arrived really quickly. Have had to return two items recently and staff in the store are really friendly and pleasant.
9 maggio 2023
Risposta di FatFace - NORWICH 2
Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face do some lovely clothes/socks…
Fat face do some lovely clothes/socks are good quality/ & all jumpers are good value tops are good value too
5 maggio 2023
Risposta di FatFace - NORWICH 2
Hello Judy, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Risposta di FatFace - NORWICH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great weekend!
Take care, EP
Staff were friendly and helpful
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store.
However I'm pretty sure FatFace having opt-out marketing instead of opt-in at the checkout is actually illegal... oops...
28 aprile 2023
Risposta di FatFace - NORWICH 2
Hi Milo
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy smooth experience
24 aprile 2023
Risposta di FatFace - NORWICH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Delivery to store was quick
Delivery to store was quick. Collected from store - staff always really friendly and helpful - I just love Fat Face...always have always will!
3 maggio 2023
Risposta di FatFace - NORWICH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent service
I put in an order and it was delivered to your shop in Norwich exactly when you said it would be. Ready for me to collect .
31 marzo 2023
Risposta di FatFace - NORWICH 2
Thankyou so much for leaving your review, we are thrilled we can once again offer click and collect and pleased to hear this has been an stress-free experience for you. BP
The member of staff was friendly &…
The member of staff was friendly & helpful. The shop always has a lovely atmosphere.
2 aprile 2023
Risposta di FatFace - NORWICH 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great time when visiting our Norwich store. I will ensure that your comments are passed on to the store.
Take care, MM
Take care, MM
Risposta di FatFace - NORWICH 2
Good morning,
Thank you for taking the time to leave your comments. I am glad that you found the click and collect process easy to do and that you received such a positive experience with our Norwich crew.
Take care, Mm
Fabulous phone bag
I bought this little phone bag as it is absolutely perfect for holiday, where all I want to carry is my phone, cash card and hotel key. I’ve been looking for something like this for years. The quality is great, beautiful soft leather and sweet little bee on the front.
17 marzo 2023
Risposta di FatFace - NORWICH 2
Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Take care – KS
I went into the store in Norwich
I went into the store in Norwich , the staff were vert helpful nothing to much trouble for them . I didn't feel pressured
16 marzo 2023
Risposta di FatFace - NORWICH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Staff in the Norwich store are…
Staff in the Norwich store are pleasant. Fat face is one of my favourite clothes shops.
18 gennaio 2023
Risposta di FatFace - NORWICH 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
all good thanks
13 gennaio 2023
Risposta di FatFace - NORWICH 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Efficient tidy store
Very efficient even when very busy.
Polite. Clothes folded neatly in bag.
Shop well stocked and tidy even though it was very busy with sale.
31 dicembre 2022
Risposta di FatFace - NORWICH 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - NORWICH 2
Good afternoon, Julia
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Fat face delivery is always quick and…
Fat face delivery is always quick and keeps you informed every step of the way. Staff instore are always friendly and super helpful without being at all pushy
24 ottobre 2022
Risposta di FatFace - NORWICH 2
Thank you so much for taking the time to leave us a 5* review.
It’s great to hear that your order arrived with you so quickly and you were happy with the service received when shopping in store.
Take Care, TG
They had a good range of sizes for…
They had a good range of sizes for trying things on. The changing rooms were very tidy and spacious. Friendly and helpful staff when paying at the till.
5 novembre 2022
Risposta di FatFace - NORWICH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I still haven’t received my order after…
I still haven’t received my order after over a week. I’ve complained but received no satisfaction. Your courier Evri is known in the area for not delivering for at least three or four weeks. They should be dropped as they are giving you such bad service. I bought by items as a present and now they are late!,,
7 ottobre 2022
Risposta di FatFace - NORWICH 2
Hi Jacky, I am so sorry to hear that you haven't received your parcel, this isn't what we like to hear. I am just about to respond to the email that you have sent in regarding this issue. Thank you, LE
Returning online purchase instor…
Returning online purchase instor excellent service.
28 settembre 2022
Risposta di FatFace - NORWICH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
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