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FatFace - NORWICH 2 Recensioni 231

TrustScore 4.5 su 5

4,7

3/4 Haymarket, NR2 1QD Norwich, Norfolk, GB


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Valutata 5 stelle su 5

Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Regno Unito

  • 01603 622074

4,7

Eccellente

TrustScore 4.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Fast service

30 ottobre 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Exceptional service and with a smile.

Easy to order on line and in store for collection well before the date stated. Great service. Collected from very pleasant staff at the Norwich store.

23 ottobre 2023
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Risposta di FatFace - NORWICH 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Easy peasy

It is easy to select from a wide range of products. Easy to order and pay with a quick delivery time. What you expect in this age

23 ottobre 2023
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Risposta di FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
Emily

Valutata 5 stelle su 5

Quality item and service

Excellent service- lovely cardigan and easy order and returns.

26 settembre 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Item delivered quickly and is great…

Item delivered quickly and is great quality. I love Fatface clothes and have always received great customer service should I have any issues, highly recommended!

26 settembre 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Valutata 5 stelle su 5

Excellent service.

I had great help and assistance from Sandi. As a larger built individual, we ordered xxxxl on line and when it arrived, the prices had been reduced. Fitting was perfect and I was able to get a refund from the reduced price.

21 settembre 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! SK

Valutata 5 stelle su 5

Good experience

There was good communication regarding my cilck and collect parcel right up to the point of collection .Staff were helpful on store too

10 settembre 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi Rosalind
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Nice helpful staff and good quality…

Nice helpful staff and good quality clothing

27 agosto 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello Keith
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Always a pleasure

Always a pleasure to both shop online and in store! This time I got the best of both worlds. I bought online and collected in store. Good purchase, bright colour, good quality fabric, well made and a perfect fit! Oh and a reasonable price. Always a five star experience, well done fat face online and what excellent helpful friendly staff in your Norwich store!

15 agosto 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valutata 5 stelle su 5

The clothes are really good and fit…

The clothes are really good and fit very well.

13 agosto 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that you're happy with your purchase and fit.

Take care,

-SK

Valutata 5 stelle su 5

Lovely staff

Just wanted to say thss as no you to the lovely ladies who helped me with a refund last week. I then went back and bought another top!

6 agosto 2023
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Risposta di FatFace - NORWICH 2

Good afternoon, Wendy

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Norwich store.

Take care, JB

Valutata 5 stelle su 5

Good quality clothes

Ok selection. More jeans would be nice and a focus on men’s clothing

4 agosto 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS

Valutata 5 stelle su 5
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Great products and service.

Just had what I wanted and delivered it fast!

8 luglio 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Valutata 5 stelle su 5

Great friendly staff very helpful and…

Great friendly staff very helpful and fantastic quality clothes

1 luglio 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! It's great to hear positive feedback about our lovely store crew, too. Take care – LB

Valutata 5 stelle su 5

Makes me happy

My favourite pieces of clothing and jewellery! Great quality too.

29 giugno 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Valutata 5 stelle su 5

I love FatFace dungarees they are so…

I love FatFace dungarees they are so comfortable, there’s so much stretch in them you are not restricted with any movement. I ordered Lewes dungarees size 10 online in the sale as they said they were slim but they were too baggy. I took them into my nearest store and lucky for me they had a smaller size. The staff are so helpful

27 giugno 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! It's great to read such positive comments about our store crew, too. Have a wonderful day - LB

Valutata 5 stelle su 5

Good experience

The items I ordered were extremely well packaged & delivered on time. The trousers were good quality & once I had found the right leg length for me I kept 2 pairs. Looking forward to wearing them. The items I decided not to keep I refunded in store where the process was quick & the associate was efficient.

7 giugno 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi Stephanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Always love the quality and style of…

Always love the quality and style of clothes. Prompt delivery of items.

22 maggio 2023
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

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