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FatFace - ILKLEY 2 Recensioni 

93
•
TrustScore 4.5 su 5

4,6

18 The Grove, LS29 9EG Ilkley, West Yorkshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Extreme helpful assistant in the Ilkley store. Unfortunately I didn't see her name tag. However, the young lady went above and beyond to solve my issue and was very resourceful. 10 out 10 service.

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased items in the sale in Cowes, Isle of Wight and Ilkley, Yorkshire. On both occasions received excellent and friendly service,

L'azienda ha risposto

Valutata 2 stelle su 5

I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I unders... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On line order process straightforward, delivered to shop quickly, easy to pick up and shop staff very good.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento donna
  3. Negozio di abbigliamento uomo
  4. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 18 The Grove, LS29 9EG, Ilkley, West Yorkshire, Regno Unito

  • 01943 607472

4,6

Eccellente

TrustScore 4.5 su 5

93 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(93)

14.949 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality

Quality, price and click and collect 👌

1 settembre 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Good experience.

On line order process straightforward, delivered to shop quickly, easy to pick up and shop staff very good.

22 agosto 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Plenty of stock

Plenty of stock to look at including reduced items. Quality goods.

17 agosto 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Excellent and friendly service

I recently purchased items in the sale in Cowes, Isle of Wight and Ilkley, Yorkshire. On both occasions received excellent and friendly service,

22 agosto 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

lovely friendly staff easy to try…

lovely friendly staff easy to try clothes on no fuss

14 agosto 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 4 stelle su 5

Earrings

Lovely shop, always treat myself to something in Fat face when visiting a new place after my local stores closed down.

9 agosto 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Extreme helpful assistant Ilkley…

Extreme helpful assistant in the Ilkley store. Unfortunately I didn't see her name tag.
However, the young lady went above and beyond to solve my issue and was very resourceful.
10 out 10 service.

9 agosto 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Sizes always accurate

Sizes always accurate, friendly helpful staff in store, Quick efficient service

19 luglio 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Staff at Ilkley store are always…

Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface

6 giugno 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

great experience

great experience, efficient and friendly staff at pickup

9 maggio 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Valutata 5 stelle su 5

The products are very well made and…

The products are very well made and comfortable to wear. The staff in the shops are very friendly and go the extra mile to help.

5 maggio 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Great choices and good quality items

Great choices and good quality items. Love shopping at Fat Face.

14 marzo 2026
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Online purchase of product

I had seen the blouse in store but my size not available. I ordered it online for in store collection. It was available for collection as stated and the staff were friendly and helpful. Great product quality and neatly packaged but not excessive.

7 marzo 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 1 stelle su 5
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello Timothy, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM

Valutata 1 stelle su 5

Order placed 27th December to be…

Order placed 27th December to be delivered to local store. Not yet arrived, as at 6th Jan, and no anticipated delivery date supplied. This email requesting review is the only communication I've had. Will never order from fatface again.

6 gennaio 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Good morning Fiona, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM

Valutata 5 stelle su 5

Good value in sale

Picked up some sale items, really loved the items purchased as good value.

4 gennaio 2026
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 4 stelle su 5

Good quality pyjama bottoms/easy returns/nice staff member

Good quality pyjama bottoms, staff member that served me in Ilkley store was very nice (I think she was new), and the returns/exchange process was quick and efficient.

31 dicembre 2025
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Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Love Fat Face

Love Fat Face - my husband and I live in your clothes. My only bug bear is that some of your prices are a bit steep, but then there are good bargains in your sales.

27 ottobre 2025
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Reliably good underwear

Reliably good underwear, especially at sale price!

19 agosto 2025
Logo di FatFace - ILKLEY 2

Risposta di FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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