Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Leggi di più
L'azienda ha risposto

Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Leggi di più
L'azienda ha risposto
Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Leggi di più
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Everything went well. Everyone I met or spoke to at Fatface are super helpful. I think the website needs a lot of modification to make it better. Especially with delivery, cancellation and return
L'azienda ha risposto
I simply love fatface, their clothes are so beautiful, soft and well design. I like to wear them during the whole year; spring full of flowers, nice and comfortable dresses and shirts, warm during win... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Regno Unito
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Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3
Quality stuff. Staff were so friendly. Was visiting Cardiff and ended up ordering more online when I got home

Risposta di FatFace - CARDIFF 3
The dress I ordered arrived really quickly and is perfect. Comfortable, flattering and ideal for any occasion.
Also received really friendly and genuine advice in-store.

Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3
Exceptional service from Antonia today in the cardiff branch. She was kind and went out of her way to help me. Weeks of searching without luck and she gave me sound advice. She was spot on. Thank you!

Risposta di FatFace - CARDIFF 3
Good quality. Great designs. Good fit.
Just wish you had XXXL in store instead of having to purchase on line.

Risposta di FatFace - CARDIFF 3
Great service from friendly helpful people. Good quality clothing. Thank you.

Risposta di FatFace - CARDIFF 3
Not only did I surprisingly find the perfect pair of pants, which is typically so tricky as a short person, but I found several and couldn’t have had better service from Joshua, who was an absolute gem! He was very patient and even gave me travel tips as I visit Wales from the States! The epitome of customer service.

Risposta di FatFace - CARDIFF 3
I recently visited the Fat Face store and had an exceptional experience, thanks to Alaa, one of the store’s employees. From the moment I walked in, Alaa was incredibly welcoming and attentive, offering help without being pushy. She really knows the products well and gave great recommendations based on my style and preferences.
What stood out the most was her patience and genuine willingness to assist. She went out of her way to find different sizes and styles, making sure I left with exactly what I was looking for. Her friendly attitude made the shopping experience enjoyable and stress-free.
Overall, Alaa made my visit to Fat Face fantastic. I highly recommend this store, not just for its great clothing, but for the top-notch customer service provided by Alaa. Thank you!

Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3
The quality of the purchase was excellent.
However, there were a few issues at pick up following a delayed delivery text. Fortunately my parcel was found by a determined assistant, thank you, despite being cancelled on the system.

Risposta di FatFace - CARDIFF 3

Risposta di FatFace - CARDIFF 3
Jumper is a gift - appears to be of lovely quality and arrived promptly.

Risposta di FatFace - CARDIFF 3
Great service,lovely gear.
Only complaint - I was offered 10%off my order - first time shopping online. Usually buy your clothes in m& a.
Filled in email,but took too long sending my offer 10%.I couldn’t wait too long,as dress was very popular.
All three m&s in my area and their online store was completely out of stock so I came directly to yourselves, even though to shipping was quite pricie
Regards
Teresa harry

Risposta di FatFace - CARDIFF 3
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