Fareease Recensioni 

155
•
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would say understand what you are booking. Me personally I give Jessica a 10/10. I’m always last minute like the day before & I get a good flight w 1 layover max 6-7 hr flight. I would like to menti... Leggi di più

Valutata 5 stelle su 5

This man Jose Fernandez went way out of his way to help me. He was very patient understanding respectable and considerate because I'm really bad I'm an older person and he really really help me and wa... Leggi di più

Valutata 1 stelle su 5

FareEase is a scam company! Purchased a ticket for a family funeral was not able to make it because the ticket was never confirmed. They claimed the advertised price was oversold ;yet they still c... Leggi di più

Valutata 5 stelle su 5

Brandon did an outstanding job. I was not sure what and how to get my boarding passes as I am not tech savvy neither my son.Bradon went out of his way to make sure my boarding passes were issued sent... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Welcome to Fareease.com! We're an online travel agency focused on both domestic & international travels and are recognized by our values, commitment, and dedication to customer service. Our global collaboration with the most reputable travel suppliers allows us to give unrivalled benefits to our consumers.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(155)

55 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Hello,

Hello,
My experience working with Fareease team was good. The booking team was helpful and responsible to make sure customer is taken care of for his booking. I would recommend and come to Fareease for my future need.

8 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

they are fraudulent

they are fraudulent. They charged me money for the booking they never did and they say it was cancelled.
Upd: reference number is FRE1679685866
Also I have all the screenshots, but I cannot upload them here.
Also they stopped responding through the chat with support right after I convinced them in using a fake screenshot with a distinct reference number.

24 marzo 2023
Non scritta su invito
Logo di Fareease

Risposta di Fareease

Hello,

We’re sorry but the authenticity of this review is highly questionable, precisely on two major grounds (i) We have no details of the person who wrote it (ii) We looked into our database and found no record of you as a customer.

This review, therefore, stands invalid since you've had no hands-on experience booking with us.

Again, we might have erred regarding this review being inauthentic. In case we have, Kindly share the details of what exactly went wrong over a quick call or live chat so we can resolve the same at the earliest.

Warm Regards,
Team Fareease Travels


Update:
We are deeply saddened to hear this. While our agents strive hard to ensure that our clients get the best and smoothest booking experience, we feel there’s some gap here.

On looking into the case, we found that you have made a reservation with us on 5th june of 99.2 usd, we have cancelled your reservation on your request and also sent you the cancellation email(documented).

We have check our records and not even a single dollar is charged from your card by Fareease Travels. You can share the screenshot here on public platform if any amount is charged by or on the name of Fareease Travels.

We have not charged any amount from your card, the screenshot that you have sent us does not belong to us. If you want we can also share the screenshot that you have sent us, it is not of Fareease Travels.

Its a complete case of misunderstanding,

we request you to kindly check and call your bank for further assistance.

Please know that we are people who genuinely care about our client's hard-earned money. We don't believe in keeping someone else's money to make money. That's against our ethics.

Warm Regards,
Team Fareease Travels

Valutata 3 stelle su 5

His English was easy to understand

His English was easy to understand, very knowledgeable, and friendly. Wish he was more attentive to our global timeline so it doesn’t feel like I am living in a different planet time.

29 maggio 2023
Non scritta su invito
Logo di Fareease

Risposta di Fareease

Hello Crystal,

We appreciate you putting forth your views regarding our services with 100% honesty.

Please know that your feedback has been duly heard and we're working towards bettering it. The next time you book with us, be assured to see a change in how we deal.

Having said that, we'll like to thank you for sharing what you felt. It will help us improve our services. We look forward to assisting you again and getting a 5-star rating. :) Have a lovely day ahead.

Warm Regards,
Team Fareease Travels

Valutata 5 stelle su 5

They were kind to me

They were kind to me . When I needed their help they did not hesitate. Great work.

22 maggio 2023
Non scritta su invito
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Risposta di Fareease

Dear Customer,

Thank you for your review, Jimmy was glad to assist you with your travel plans.

Warm regards,
Team Fareease Travels

Valutata 5 stelle su 5

Great Service Good price

Great price agent easy to understand and patient. Agent went beyond to make sure all flight info was recieved

22 maggio 2023
Non scritta su invito
Logo di Fareease

Risposta di Fareease

Hello Michael McDermott,

We are overjoyed to receive your feedback and grateful for your continued trust in us. Your kind words about our team member Abby Williams, truly warm our hearts. He is indeed dedicated professional who strive to provide exceptional service.

Your kind words truly made our day, and we are honored to have earned your appreciation. Thank you for being a valued customer, and we can't wait to assist you with the same level of passion and commitment in all your future reservations. Here’s wishing you unforgettable journeys and unforgettable memories!

Warm Regards,
Team Fareease Travels

Valutata 5 stelle su 5

my experience

It was wonderful and they were attentive to me

23 maggio 2023
Non scritta su invito
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Risposta di Fareease

Dear Customer,

Thank you for your kind words, which are greatly appreciated. We are proud to have Ryan in our team.

We strive to deliver the highest level of travel services and provide the best available deals to all our customers. And receiving such wonderful words of appreciation motivates us to keep doing better.

We now look forward to being of assistance with your future travel needs.

Warm regards,
Team Fareease Travels

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