Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
L'azienda ha risposto
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più
L'azienda ha risposto
3,6
Nella media
440 recensioni
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frustating experience
Didn't have sufficient credit to recharge- machine does not say that, just reports an error. When I did try to login to the app to top up credit, I had forgotten my password. There was a prompt to send a new temporary password to my email address, but that did not work. Very frustrating. Really trying to use any chargers other than ionity and ESB is an exercise in frustration
4 giugno 2026
Risposta di EZO
Hi Stephen,
Thank you for sharing this. We hear you and we're sorry the experience wasn't smoother.
The feedback around error messaging and the password reset is really valuable and we'll make sure it gets passed on to the product team.
In the meantime, we'd love to help make sure your next session goes without a hitch — reach out to us at support@ezo.ie and we'll be happy to help you get back into your account.
Electric regards,
EZO Support Team.
Easy to use and plenty of fast and slow…
Easy to use and plenty of fast and slow charger options.
A new fob should be sent to customers as old logo can be confusing if others are using my car
22 aprile 2026
Risposta di EZO
Hi Carmel,
Thank you for the lovely feedback and the great suggestion! 😊
Just to reassure you, the old fobs work perfectly fine regardless of the logo — so you're all set! That said, if you'd like a new one, you can place an order directly through the app or reach out to us at support@ezo.ie and we'll get it sorted for you.
Electric regards,
EZO Support Team.
Great service
Easy to use charge points and fast chargers are very efficient. Good broad network on the roads.
31 maggio 2026
Risposta di EZO
Hi Patricia,
Thank you for your feedback! ⚡
We're delighted to hear you found the charge points easy to use, the fast chargers efficient, and our network convenient for your journeys.
We're always looking for ways to make the charging experience even better, and we appreciate you taking the time to share your review.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Clifford,
Thank you for your feedback! ⚡
We're delighted to hear you had a good and easy charging experience with EZO.
We're always looking for ways to make the experience even better, and we appreciate you taking the time to share your review.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Art,
Thank you for your review! ⚡
We're delighted to hear you found the charging experience quick and efficient.
Providing a simple, reliable, and convenient service is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Would not allow me to order fob on app
Would not allow me to order fob on app, kept saying my address was incorrect. Contacted customer support, very helpful. Fob arrived promptly. Used it to connect at charging station, very easy no issues, not as expensive as other providers. Would definitely use again should I need to charge my car publicly.
29 aprile 2026
Risposta di EZO
Hi Ciara,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear that our customer support team was able to help you quickly and that your fob arrived promptly.
It's also great to know that once you received the fob, charging was simple and hassle-free, and that you found the experience good value.
We appreciate your comments regarding the ordering process and are always looking for ways to improve the customer experience.
Thank you again for your feedback, and we're delighted to hear you'd choose EZO again in the future.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Robbie,
Thank you for your review! ⚡
We're delighted to hear you had a great experience with our service.
We really appreciate your support and thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team
Product worked as expected
Product worked as expected. Only comment i ha ve is when shipped text is sent, an eta date would be desirable if possible
25 maggio 2026
Risposta di EZO
Hi Ryan,
Thank you for your feedback! ⚡
We're delighted to hear everything worked as expected.
We also appreciate your suggestion regarding delivery updates. We currently advise that fobs typically arrive within 5–10 business days, but we understand how having a more specific estimated delivery date alongside shipping notifications could provide additional reassurance.
Thank you for taking the time to share your feedback. Insights like yours help us continue to improve the customer experience.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Patrick,
Thank you for the great feedback! ⚡
We're delighted to hear the charger was easy to access, available when you needed it, and worked as expected.
Providing a reliable and convenient charging experience is exactly what we aim for.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Very5 star
Very easy for payments, chargers all over country, cheaper than other companies, very good customer service.
4 giugno 2026
Risposta di EZO
Hi Noel,
Thank you for taking the time to leave such a detailed review, it genuinely means a lot to the whole team!
We're glad your experience charging with us has been so positive. It's only going up from here 🌟
Electric regards,
EZO Support Team.
Easy to use
Easy to use. Had to call helpline which was answered quickly and the lady was very helpful
21 maggio 2026
Risposta di EZO
Hi Deirdre,
Thank you for the great feedback! ⚡
We're delighted to hear you found EZO easy to use and that our support team was able to assist you quickly when you needed help.
It's especially lovely to hear that the team member you spoke with was so helpful.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Lidl charger in Charleville didn’t…
Lidl charger in Charleville didn’t work. Kept indicating I needed to plug in but was already plugged in. The date was the 3rd of June and the time 13.00. I had to go to a different charger which worked.
3 giugno 2026
Risposta di EZO
Hi James,
Thank you for flagging this.
We'd love to look into this further for you — could you reach out to us at support@ezo.ie with any additional details such as the date and time of your attempt? That'll help us identify the session and get to the bottom of it!
Electric regards,
EZO Support Team.
The app needed updating since the last…
The app needed updating since the last time I used it and logging in was a complete pain
12 maggio 2026
Risposta di EZO
Hi Kevin,
Thank you for taking the time to share your feedback. ⚡
We're continually enhancing the app experience for our customers, and feedback like yours helps us identify opportunities to make the process even smoother and more intuitive.
We appreciate you sharing your thoughts with us and thank you for helping us continue to improve.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Tom,
Thank you for the wonderful feedback! ⚡
We're delighted to hear you found EZO easy to use and that you received excellent service.
Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.
We really appreciate you taking the time to share your review with us.
Electric regards,
EZO Support Team.
Competitive price for fast charging
Competitive price for fast charging, during our 2-weeks trip on Scotland in May. EZO charging stations are quite easy to use with the EZO app. However in a few cases we needed to retry several times to get the charging going. Sometimes the charging power (kW) was less than mentioned in the app (even with an almost empty battery).
Attention for the users: if you charge in an EZO station using other apps (e.g. Zapmap), you may have to pay a higher unit price.
19 maggio 2026
Risposta di EZO
Hi Piet,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you found our charging network competitively priced and easy to use during your travels around Scotland.
We also appreciate your comments regarding connection attempts and charging speeds. Feedback like yours is valuable as we continue to enhance the charging experience across our network.
If you'd like us to take a closer look at any of the charging sessions you mentioned, please feel free to contact our support team at support@ezo.ie and we'll be happy to investigate further.
Thank you again for sharing your experience, and we hope to support you again on future journeys.
Electric regards,
EZO Support Team.
I was charged 8 euros fine for parking…
I was charged 8 euros fine for parking an hour and no extra time was specified or time limit for parking was specified nor my car was fully charged.
4 giugno 2026
Risposta di EZO
Hi Richard,
Thank you for reaching out and for flagging this.
Just to clarify, the charge applied was an overstay fee rather than a parking fine — these are in place to keep charging spots available for other drivers. The fee varies depending on the charger type: 45 minutes on fast chargers, and 10 or 24 hours on slower ones. This is always visible before starting a session — just select a connector and tap "Show Pricing" in the app to see the full breakdown.
We hear you on the visibility of this and we're always working to make it clearer.
As a gesture of goodwill, we've gone ahead and refunded the fee— you should see it back within a few business days. We hope to see you charging with us again soon!
Electric regards,
EZO Support Team.
Help when needed.
The personnel who assisted me, when the charger at the hotel didn't work, where kind and understanding, and made a positive difference in an otherwise frustrating event.
19 maggio 2026
Risposta di EZO
Hi Paul,
Thank you for taking the time to share your feedback.
We're delighted to hear that our team was able to support you when you needed assistance and help turn a frustrating situation into a more positive experience. ⚡
Providing helpful, understanding, and responsive support is incredibly important to us, so it's wonderful to hear that our team made a difference.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Claire,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use.
Making EV charging simple, convenient, and hassle-free is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Brian,
Thank you for the great feedback! ⚡
We're delighted to hear you found EZO easy to use and accessible.
Providing a simple and convenient charging experience is exactly what we aim for.
We really appreciate you taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
I was new to ev and charging
I was new to ev and charging. Explanations over the phone (various dates) were helpful, clear and patient. Phone response staff are a credit to EZO.
18 aprile 2026
Risposta di EZO
Hi William,
Thank you for the wonderful feedback! ⚡
We're delighted to hear that our team was able to support you as a new EV driver and provide clear, helpful, and patient guidance whenever you needed it.
Your kind words mean a lot, and we'll be sure to share them with the team. It's fantastic to hear they helped make your transition to EV charging a positive experience.
Thank you for taking the time to leave us a review.
Electric regards,
EZO Support Team.
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