Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
L'azienda ha risposto
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più
L'azienda ha risposto
3,6
Nella media
441 recensioni
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I was new to ev and charging
I was new to ev and charging. Explanations over the phone (various dates) were helpful, clear and patient. Phone response staff are a credit to EZO.
18 aprile 2026
Risposta di EZO
Hi William,
Thank you for the wonderful feedback! ⚡
We're delighted to hear that our team was able to support you as a new EV driver and provide clear, helpful, and patient guidance whenever you needed it.
Your kind words mean a lot, and we'll be sure to share them with the team. It's fantastic to hear they helped make your transition to EV charging a positive experience.
Thank you for taking the time to leave us a review.
Electric regards,
EZO Support Team.
Great availability but charging per…
Great availability but charging per minute after 40 minutes even though the car was not even 80% charged was a bit greedy, ended up paying more for minutes than for kilowatts, that should not be happening
22 maggio 2026
Risposta di EZO
Hi Eugene,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you've found our charging network readily available when you need it.
Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers. Information on pricing, including any applicable overstay fees, can be viewed in the app before starting a charging session by selecting a connector and tapping "Show Pricing".
If you'd like us to take a closer look at your charging session, please feel free to contact our team at support@ezo.ie and we'll be happy to review it with you.
Electric regards,
EZO Support Team.
I had to phone for help the first time…
I had to phone for help the first time I used the charger before I had the APP. the person I spoke to was very helpful. I now have the fob and it is very easy now.
1 maggio 2026
Risposta di EZO
Hi John,
Thank you for the lovely feedback! ⚡
We're delighted to hear that our team was able to help you get started and make your first charging experience a positive one.
It's also great to hear that you're finding the fob easy to use and that charging is now even more convenient for you.
We really appreciate you taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Chris,
Thank you for the great feedback! ⚡
We're delighted to hear you find EZO user-friendly and that you're enjoying our network of chargers.
Making charging simple, convenient, and accessible is exactly what we aim for.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
All good except there isn't enough…
All good except there isn't enough machines in ikea ballymun. There is only two we could do with more .there is spaces marked for them but bo machine
4 giugno 2026
Risposta di EZO
Hi Grace,
Thank you for your feedback! ⚡
We're delighted to hear you've had a positive experience overall.
We also appreciate your comments regarding the number of chargers available at IKEA Ballymun. Feedback like yours is incredibly valuable as we continue to grow and improve the charging network to meet increasing demand.
Thank you for taking the time to share your thoughts with us.
Electric regards,
EZO Support Team.
Too expensive
Too expensive, no loyalty scheme plus it is not obvious at all that to use the charger in lidl in kilkenny city that it requires the ezo app
31 maggio 2026
Risposta di EZO
Hi Derek,
Thank you for the feedback, we really appreciate it.
On the pricing and loyalty scheme, we've noted your thoughts and will make sure they reach the right team. It's always useful to hear how our customers feel about this.
Regarding the Lidl Kilkenny charger, just to flag that this unit is owned and operated by Lidl directly rather than by us, so any signage or instructions at that location would fall on their end. That said, we appreciate the feedback and will keep it in mind as we continue to grow the network.
If you'd like any help getting the most out of EZO, don't hesitate to reach out to us at support@ezo.ie, we'd love to help make your next experience a smoother one.
Electric regards,
EZO Support Team.
Very easy to use and customer service…
Very easy to use and customer service very helpful.
8 maggio 2026
Risposta di EZO
Hi Nusret,
Thank you for the lovely feedback! ⚡
We're delighted to hear you found EZO easy to use and that our customer service team was able to help when needed.
Providing a simple charging experience backed by helpful support is exactly what we aim for.
We really appreciate you taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Julie,
Thank you for the fantastic feedback! ⚡
We're delighted to hear you find EZO great, reliable, and easy to use.
Providing a dependable and hassle-free charging experience is exactly what we aim for.
Thanks for taking the time to leave us a review.
Electric regards,
EZO Support Team.
Apps always crash and log out itself
Apps always crash and log out itself, can't stay log on
3 giugno 2026
Risposta di EZO
Hi Jack,
Thanks for flagging this to us.
That's definitely not the experience we want for our customers. We'd love to look into this further — could you reach out to us at support@ezo.ie with your device type and any additional details? That'll help our team investigate and get it sorted for you.
Electric regards,
EZO Support Team.
Be clearer about rules around overstay…
Be clearer about rules around overstay at charger. I was
Charged double. Rules buried in the APP????
2 giugno 2026
Risposta di EZO
Hi Niall,
Thanks for sharing your experience. Feedback like this is important for us to continue improving our service.
Just to clarify, the overstay fee is always visible before starting a session — simply select a connector and tap "Show Pricing" in the app to see the full breakdown, including any overstay charges, before you commit to a charge.
We do take pricing transparency seriously and will pass your feedback on to the team as we're always looking at ways to make this clearer. If you'd like us to take a closer look at your session, feel free to reach out to us at support@ezo.ie.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Alan,
Thank you for your review! ⚡
We're delighted to hear you found the charging experience straightforward, easy to understand, and simple to use.
Making EV charging as seamless as possible is exactly what we aim for.
We really appreciate you taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Kate,
Thank you for your feedback! ⚡
We're delighted to hear you had a good experience using our network.
We also appreciate your suggestion for more charging locations in Cork. Expanding and improving the charging network is something we're continually working on, and it's always helpful to hear where drivers would like to see additional infrastructure.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Declan,
Thank you for the great feedback! ⚡
We're delighted to hear you found the charging experience fast and reliable.
Providing a dependable and convenient service is exactly what we aim for.
Thanks for taking the time to share your review with us.
Electric regards,
EZO Support Team.
Great location at Lidl
Great location at Lidl. Great when working but sometimes difficult to get to connect with my car and sometimes very slow charging
2 giugno 2026
Risposta di EZO
Hi David,
Thank you for the kind words and the honest feedback! 😊
On the charging speed, AC chargers can sometimes vary in output depending on how many vehicles are drawing power at the same time — so that could explain the slower sessions.
We'd also love to look into the connection issues further — if you reach out to us at support@ezo.co.uk with a bit more detail, we can investigate what might be happening. We'd also be happy to help you find a nearby fast-charging unit for days where you need a quicker top-up!
Electric regards,
EZO Support Team.
Easy to use charging
Easy to use charging, great app, and helpful customer service if you need to call.
4 maggio 2026
Risposta di EZO
Hi Jane,
Thank you for the fantastic feedback! ⚡
We're delighted to hear you found charging easy, enjoyed using the app, and had a positive experience with our customer service team.
Providing a simple, reliable charging experience backed by helpful support is exactly what we aim for.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Tom,
Thank you for taking the time to share your feedback.
We'd love to look into your charging experience further. Could you reach out to us at support@ezo.ie with the charger location and a little more detail about what happened when you tried to start the session? That will help our team investigate and provide any assistance needed.
Thank you again for your feedback.
Electric regards,
EZO Support Team.
Chademo charger in Ballyconnell worked…
Chademo charger in Ballyconnell worked great, but slowed down after 80%
31 maggio 2026
Risposta di EZO
Hi Karsten,
Thank you for your feedback! ⚡
We're delighted to hear the CHAdeMO charger in Ballyconnell worked well for you.
Charging speeds can naturally reduce as the battery reaches a higher state of charge, helping to protect battery health and optimise the charging process. We're pleased to hear your session otherwise went smoothly.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Pure communication from app
It wasn't clear from app that i was logged out, so when i plugged charging cable in i just got a generic charging issue message, rather than a request to log in. When i twigged i hadn't logged in i still got a charging error message but the issue was in fact insufficient funds. So the communication on the app needs to be better. Once i got going it was fine but the app needs to be better.
11 maggio 2026
Risposta di EZO
Hi Mark,
Thank you for taking the time to share such detailed feedback.
We're pleased to hear that once everything was set up, your charging session went smoothly. ⚡
We also appreciate your comments regarding the app experience and the messaging displayed when attempting to start a charge. Clear and helpful communication is an important part of the customer journey, and feedback like yours helps us identify areas where we can improve.
Thank you again for sharing your experience. Insights like this are incredibly valuable as we continue to develop and enhance the app.
Electric regards,
EZO Support Team.
Charger area was neat tidy and not busy
24 maggio 2026
Risposta di EZO
Hi Mark,
Thank you for your feedback! ⚡
We're delighted to hear you found the charging area neat, tidy, and easy to access.
Providing a comfortable and convenient charging experience is an important part of what we do, so it's great to hear about your positive experience.
Thanks for taking the time to leave us a review.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Gerry,
Thank you for the fantastic feedback! ⚡
We're delighted to hear everything is working great for you.
Your support means a lot to us, and we appreciate you taking the time to share your experience.
Electric regards,
EZO Support Team.
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