EZO Recensioni 

440
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più

Valutata 5 stelle su 5

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più

Valutata 4 stelle su 5

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

L'azienda ha risposto

Valutata 4 stelle su 5

Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

440 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(440)

411 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Need to be better, faster, more reliable

We have frequent, mumtiple connection problems with a excessive 50 euro precharge. I would suggest larger antennas .
New charger ate Claremorris....I am aware there may be grid connection issues but 50kw is slow, old tech. A dual connection charger should be able to ramp up to 100kw for a single car. Very importantly a 45minute limit is too small for a slow charger

7 giugno 2026
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Risposta di EZO

Hi Paul,

Thank you for the detailed feedback, we really appreciate it.

On the €50 pre-authorisation, this is a standard procedure when paying by card to ensure funds are available before a session begins. The good news is that if you have an EZO account and charge through the app or with an RFID fob, there's no pre-authorisation applied— only the actual cost of your session is charged.

On the wider feedback around charging speeds and connection issues, these are genuinely useful points and we'll make sure they reach the right team. If you'd like to share any specific session details with us at support@ezo.ie, we'd be happy to look into the connection issues further.

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

Good service, room to improve the app

The app was frustrating to set up, but otherwise all worked well.

23 maggio 2026
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Risposta di EZO

Hi Geraldine,

Thank you for the feedback and glad to hear things worked out well in the end.

The app does have a bit of a learning curve at first, but once you're familiar with it it's smooth sailing. If you ever need a hand navigating anything, our team is always happy to help, just reach out to us at support@ezo.ie!

Electric regards,
EZO Support Team.

Valutata 1 stelle su 5

Howth library one charger out of action…

Howth library one charger out of action for months. People using charging stations as parking spaces and ezo refusing to take any responsibility for this. What’s more now being asked to log in and use a password to use one remaining charger. Rang a human and got no better response

5 giugno 2026
Non scritta su invito
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Risposta di EZO

Hi Gerry,

Thank you for reaching out.

We're glad to let you know that the charger at Howth Library is back up and running following maintenance — we're continuing to monitor it closely to make sure everything stays that way.

Regarding non-EV vehicles occupying charging spaces, we completely understand how inconvenient this is. While enforcement of parking bays falls outside of our remit, we will pass this feedback on to the library as the site owner, as they are best placed to address it.

On the login issue, if you were prompted to enter a password it's likely your session had timed out — simply logging back into the app should have you up and running straight away. If you need any help with this, our team is happy to assist at support@ezo.ie.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff who are efficient and the waiting time is never too long

3 giugno 2026
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Risposta di EZO

Hi PJ,

This is so lovely to hear — thank you! 😊 We'll make sure the team knows, it really means a lot. ⚡

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

Overstay charge

Didn’t like the overstay charge as I missed the very unclear notification. Also the overcharge rate was higher than published on your website. Otherwise the charging was fine and the cost acceptable if quicker charge than we anticipated.

8 maggio 2026
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Risposta di EZO

Hi Michaael,

Thank you for taking the time to share your feedback. ⚡

We're pleased to hear that your charging session went smoothly and that you found the overall charging costs acceptable.

We appreciate your comments regarding overstay charges and notifications. Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers once charging has finished.

Information on pricing, including any applicable overstay fees, can be viewed before starting a session by selecting a connector and tapping "Show Pricing" in the app.

Thank you again for your feedback. It's valuable in helping us continue to improve our service.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5
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Risposta di EZO

Hi Cleary,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for, so it's great to know we're delivering that experience.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

The interface of the new fast chargers…

The interface of the new fast chargers at Tesco Midleton seem confusing and awkward to use. It can be frustrating to start/stop a session, particularly if you are mixing token use with app use. Icons on the charge point screen are not obvious, are too small and do not relate to the hard buttons well at all. Also, the correct place to apply the RFID token is not marked. Other than that, well done to Easygo for introducing fast chargers to Midleton!

5 giugno 2026
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Risposta di EZO

Hi Sean,

Thank you for the detailed feedback and the kind words — really glad to see fast charging coming to Midleton is being welcomed!

We did want to check in though — we don't currently have any chargers at Tesco Midleton in our network. Could you double check the location or share any details from your session? We want to make sure we're looking at the right chargers and that your feedback reaches the right team!

Electric regards,
EZO Support Team

Valutata 5 stelle su 5

Great service

Great service

3 giugno 2026
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Risposta di EZO

Hi Ainars,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Easy to use set up

Easy to use set up. Have a fob straightforward to top up. Convenient location in Templemore

23 maggio 2026
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Risposta di EZO

Hi Siobhan,

Thank you for the great feedback! ⚡

We're delighted to hear you found the setup process easy, the fob straightforward to use, and the top-up process simple and convenient.

It's also great to know that the Templemore location is working well for you.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Availability

Availability

14 maggio 2026
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Risposta di EZO

Hi Michael,

Thank you for your review! ⚡

We're delighted to hear that charger availability has contributed to a positive experience for you.

Providing a reliable and accessible charging network is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Use them often. Always very prompt if there is an issue with the charger.

I use EZO chargers in Dublin every week and find them reliable

6 maggio 2026
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Risposta di EZO

Hi Josephine,

Thank you for the fantastic feedback! ⚡

We're delighted to hear you're using EZO chargers regularly and finding them reliable.

It's also great to know that whenever assistance is needed, our team has been able to respond promptly and help keep you moving.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Great customer care team

Great customer care team

4 giugno 2026
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Risposta di EZO

Hi Mary,

Thank you for the lovely feedback! ⚡

We're delighted to hear you had a positive experience with our customer care team.

Providing helpful and responsive support is incredibly important to us, so it's wonderful to hear your kind words.

Thank you for taking the time to leave us a review.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Such a great service

Such a great service, easy to setup and couldn't be simpler to use, help desk was very helpful with a query, can't recommend enough. Thanks

2 giugno 2026
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Risposta di EZO

Hi Tom,

Thank you so much for the fantastic feedback! ⚡

We're delighted to hear you found EZO easy to set up and simple to use, and that our help desk was able to assist with your query.

Your recommendation means a lot to us, and it's wonderful to hear about your positive experience.

Thank you for taking the time to share your feedback and for choosing EZO.

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

Somewhat disappointed

First time was ok. Then I tried to London and the description allowed using a credit card: did not work. Downloaded the app to use the QR code without succes as there was no screen on the loading machine. Third time two cars were on the place, not lading. Last time things went perfect.

4 giugno 2026
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Risposta di EZO

Hi Huib,

Thank you for sharing this, really glad to hear your last session went perfectly!

For the earlier issues, we weren't able to locate the attempts you're referring to on our end. Could you reach out to us at support@ezo.ie with a bit more detail — such as the dates and locations — so we can investigate further and make sure things run smoothly from here on out.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Very easy to use

1 giugno 2026
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Risposta di EZO

Hi Paul,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Using Ezo

I had two opportunities recently to recharge while away from home. I hadn't used Ezo since it's re-brand. I found the charging process easy and intuitive. It worked first time without any delays.

17 maggio 2026
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Risposta di EZO

Hi Patrick,

Thank you for the fantastic feedback! ⚡

We're delighted to hear that your recent charging experiences went smoothly and that you found the process easy and intuitive following the EZO rebrand.

It's especially great to hear everything worked first time without any delays.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5
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Risposta di EZO

Hi Maureen,

Thank you for the lovely feedback! ⚡

We're delighted to hear you had a great experience with our customer service team.

Providing helpful and responsive support is incredibly important to us, so it's wonderful to hear your kind words.

Thank you for taking the time to leave us a review.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

The new chargers at Lidl are the bees…

The new chargers at Lidl are the bees knees and not overpriced. There now just needs to be more like them on the West of Ireland.

21 maggio 2026
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Risposta di EZO

Hi Trevor,

Thank you for the fantastic feedback! ⚡

We're delighted to hear you're enjoying the new chargers at Lidl and that you've found them good value.

We also appreciate your comments about expanding the network further in the West of Ireland. Feedback like yours is incredibly valuable as we continue to grow and invest in charging infrastructure across the country.

Thanks for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Charger work well

Charger work well

1 giugno 2026
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Risposta di EZO

Hi Wojciech,

Thank you for your review! ⚡

We're delighted to hear the charger worked well for you.

Providing a reliable and hassle-free charging experience is exactly what we aim for.

Thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

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