EZO Recensioni 

440
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più

Valutata 5 stelle su 5

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più

Valutata 4 stelle su 5

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

L'azienda ha risposto

Valutata 4 stelle su 5

Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

440 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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3,6

Tutte le recensioni

(440)

411 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Charge when I need it

19 giugno 2026
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Risposta di EZO

Hi John,

Reliable charging when you need it most, that's what we're here for⚡

Thanks for the kind words!

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Used a third party app to charge and…

Used a third party app to charge and was a bit apprehensive as to whether it would work easily. No problems connecting or recognising the charging station.

19 giugno 2026
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Risposta di EZO

Hi Michael,

Thanks for leaving us a review!

Love to hear the apprehension turned into a smooth session⚡😊

If you'd like an even more seamless experience going forward, creating an EZO account gives you the most reliable way to charge with us: Direct access, accurate rates, live status of the chargers, and correct display of all fees. Worth a look!

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Easy to use

Very easy to use
👌🏼👌🏼👌🏼

1 maggio 2026
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Risposta di EZO

Hi Maria,

Thank you so much for the kind words, really glad to hear you found it easy to use! 😊

That's exactly the experience we want for every customer. We hope every charge from here is just as smooth ⚡

Electric regards,
EZO Support Team.

Valutata 1 stelle su 5

The chargers that I try to use in work…

The chargers that I try to use in work my car will not charge using them I have 44 € on my fob but cannot use the site is Pfizer grange castle

18 giugno 2026
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Risposta di EZO

Hi Patrick,

Thanks for taking the time to leave us some feedback.

After reviewing your account, we've made some adjustments on our end that should get things working again — could you give your fob another try?

If you run into any further issues, don't hesitate to reach out to us at support@ezo.ie with details of what you're seeing and we'll look into it right away!

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Ezo Westport Lodge road

Great interface, seemless charging

30 maggio 2026
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Risposta di EZO

Hi David,

Seamless and great interface, that's the dream combo!

Thanks so much for the kind words, really appreciate it. ⚡

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Worked perfectly

Everything was easy to use

1 giugno 2026
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Risposta di EZO

Hi Mick,

Thank you for your review! ⚡

We're delighted to hear everything worked perfectly and that you found the charging experience easy to use.

Providing a simple and hassle-free charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 1 stelle su 5

No serial number marking on the charger…

No serial number marking on the charger I first used and had problems with. When I called support there was no way to be sure which I was at.

It was some weeks back on the 9/5/26 at the Ballymount applegreen station, D12V52H. The agent I called for support couldn't guide me on how to identify the unit by serial number, but eventually figured out where I was and reset the unit still no joy, and had to move to the adjacent unit when free.

14 giugno 2026
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Risposta di EZO

Hi Brian,

Thank you for flagging this, that's really useful feedback.

Just to clarify, all of our chargers do have a sticker with a connector number, formatted as IE*XXXXX-01, 02 and so on, which also matches what you'll see in the app.

If it wasn't visible on the unit you used, that's definitely something we'd like to look into. If you reach out to us at support@ezo.ie with the location details, we can identify the charger and make sure everything is in order.

We're happy to walk you through how to locate the number on the app for next time and make sure you have a smoother experience.

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

Having to load yet another app

Having to load yet another app. For another charging point. Entrusting valuable information about my credit card to you. Why when you run a petrol car you fill up tap and go. So easy, yet charging a car you have to give so much information. Make life easier please tap and go is so much easier to do and I do not have to risk my credit cards information.

12 giugno 2026
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Risposta di EZO

Hi Alan,

Thank you for the feedback, we completely understand your point.

The good news is that our fast-charging units do support contactless card payment, so you can simply tap and go without needing the app.

For our slower AC chargers, an account is currently required to start a session — we appreciate this adds a step, and we'll make sure this feedback reaches our product team.

If you'd like help finding a nearby fast charger where tap and go is available, feel free to reach out to us at support@ezo.ie!

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Easy to use..very good

Easy to use..very good

14 giugno 2026
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Risposta di EZO

Hi Gajamuthu,

Thank you for your review! ⚡

We're delighted to hear you found EZO easy to use and had a very good experience.

Providing a simple and reliable charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Happy with the operation through the…

Happy with the operation through the phone app.

13 giugno 2026
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Risposta di EZO

Hi Jerry,

Thank you for your review! ⚡

We're delighted to hear you're happy with your experience using the EZO app.

Making charging simple and convenient through the app is something we work hard to achieve, so it's great to hear it's working well for you.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Easy to use and very efficient.

Easy to use and very efficient.

14 giugno 2026
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Risposta di EZO

Hi Jason,

Thank you for your review! ⚡

We're delighted to hear you found EZO easy to use and very efficient.

Providing a simple, reliable, and convenient charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Valutata 1 stelle su 5

Charger’s constantly inoperable

Charger in Achill, co Mayo not working when I was low on charge.

Charger in Westport has never worked while I was there.

Newly installed charger in greystones not working for over a year.

Charger in Bray, Co Wicklow regularly out of service.

These three example’s are a top of the iceberg.

It is an Incredibly unreliable service and it is even more frustrating that the business is expanding one of the least fit for purpose networks on ireland.

12 novembre 2025
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Risposta di EZO

Hi Alan,

Thank you for your review.

We really appreciate you flagging the issues at Achill — this has been raised with our technical team and will be treated as a top priority.

Regarding Westport, could you give us a bit more detail on which unit you're referring to? We have a few chargers at that location and we want to make sure we're looking at the right one.

On Bray and Greystones, after reviewing your account we can see that the attempts there were at ESB and Lidl-owned ABB units — as these aren't operated by us, servicing and maintenance falls outside of our hands. For any issues with those chargers, you'd need to reach out to the respective operators directly.

If you'd like to discuss anything further, don't hesitate to reach out to us at support@ezo.ie — we're always happy to help!

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Great lovely job

Great lovely job

10 giugno 2026
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Risposta di EZO

Hi Mohammad,

Thank you for leaving us a review!

Love hearing that it's all working well for you.

Happy charging⚡

Electric regards,
EZO Support Team.

Valutata 3 stelle su 5

Mixed experiences

Not all
Charging stations working as they should

29 maggio 2026
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Risposta di EZO

Hi Eugeniy,

Thank you for taking the time to share your experience.

We'd love to look into what happened and make sure your next session goes smoothly. If you wouldn't mind reaching out to us at support@ezo.ie with a few more details, we'll get straight on it — feedback like yours genuinely helps us improve the network.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

So far so good.

11 giugno 2026
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Risposta di EZO

Hi Wadim,

Thanks for your feedback! So far so good - we'll take it! 😄

We hope every charge from here is just as smooth.

Electric regards,
EZO Support Team.

Valutata 1 stelle su 5

I found Ezo to be significantly more…

I found Ezo to be significantly more expensive than expected. What frustrated me most was the overstay fee policy. The charges seemed excessive and were not reasonably capped, resulting in a fee that felt disproportionate to the actual overstay. (2 hours extra on 7kwh cable)
While customer service responded quickly, fast replies don't make up for unfair charges. Most of the responses felt like excuses rather than genuine attempts to address the issue or provide a fair resolution. Overall, the pricing and handling of overstay fees left me disappointed with the service.

1 giugno 2026
Non scritta su invito
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Risposta di EZO

Hi Lubomir,

Thank you for taking the time to share your feedback.

As discussed with our support team, the session was initiated through a third-party charging card rather than directly through EZO — as the charge wasn't processed by us, we aren't in a position to make any adjustments on our end. We did want to highlight that had the session been started through our app, the cost would have been at most half of what was charged.

Regarding our overstay fees, these are in place to keep charging spots available for all drivers and are always visible in the "Show Pricing" option before starting a session.

We're sorry this wasn't the outcome you were hoping for and we do appreciate you sharing your experience.

Electric regards,
EZO Support Team.

Valutata 5 stelle su 5

Good

it was a great experience

3 giugno 2026
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Risposta di EZO

Hi Kinstlers,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with EZO.

Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

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