Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
L'azienda ha risposto
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più
L'azienda ha risposto
3,6
Nella media
440 recensioni
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Le persone hanno visualizzato anche
Pricey and the overstay not properly…
Pricey and the overstay not properly explained. One would expect overstay to apply only once you’re charged up. I used a rapid charger that was actually a bit slow and ended up paying an extra 15€ for the 10-odd extra minutes I needed to get to 80%. Beware the 45min overstay applies to your entire charge. So even if you don’t have a full charge by 45min, unplug otherwise you’re going to get nailed by overcharge fees.
20 giugno 2026
Risposta di EZO
Hi Jonathan,
Thank you for taking the time to share your feedback.
The overstay policy applies from the moment a session begins rather than from when the vehicle reaches a full charge. This is in place to ensure fair access to charging spots for all drivers, particularly at busy locations. We completely understand this can feel unexpected, and the pricing is always available before starting a session by tapping "Show Pricing" in the app.
That said, we genuinely value feedback like yours and will make sure it reaches the right team as we're always looking at ways to improve the experience and make our policies clearer for customers.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Deborah,
We love having you as our customer! 🙌 Thank you so much — comments like this mean a lot to the whole team! ⚡
Electric regards,
EZO Support Team.
expensive per unit there are cheaper options
Too expensive per unit there are cheaper options otherwise its okay
18 giugno 2026
Risposta di EZO
Hi Brendan,
Thank you for the honest feedback.
We hear you on pricing and we appreciate you sharing your thoughts. We'll make sure it reaches the right team.
If you'd like to discuss your account or explore any options, feel free to reach out to us at support@ezo.ie and we'll be happy to help.
Electric regards,
EZO Support Team.
Fob did not work
Fob did not work. App initially did not have a charger showing at the site. Unplugged, started again. Restarted app and all was well. Just a bit messy.
22 giugno 2026
Risposta di EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get charging successfully in the end.
We also appreciate your comments regarding the fob and app experience. Feedback like yours helps us continue to improve the reliability and usability of our services.
If you'd like us to look into the fob or charger location further, please feel free to contact our team at support@ezo.ie and we'll be happy to investigate.
Electric regards,
EZO Support Team.
Very expensive compared to other public…
Very expensive compared to other public chargers of similar rating.
21 giugno 2026
Risposta di EZO
Hi Declan,
Thank you for taking the time to share your feedback. ⚡
We appreciate your comments regarding pricing and understand that value is an important factor when choosing where to charge.
Feedback like yours helps us as we continue to review and develop our offering.
Electric regards,
EZO Support Team.
The chsrger in Roundwood is not…
The chsrger in Roundwood is not working.
I could have used it today
23 giugno 2026
Risposta di EZO
Hi Leo,
Thank you for flagging this.
We're aware of the issue at Roundwood and our team is currently working on a repair that will require a part replacement. While we appreciate your patience in the meantime, the good news is that once the repair is complete the charger will be in much better shape for public use going forward.
If you need help finding an alternative nearby location, don't hesitate to reach out to us at support@ezo.ie and we'll be happy to point you in the right direction!
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Marita,
Thanks for the review.
Wide spaces, clear instructions and a handy fob — the full package! 😊
Happy charging!
Electric regards,
EZO Support Team.
Really helpful phone serve
The girl who was on the helpline was courteous and efficient; she had endless patience with a bewildered first time user. A sincere ‘thank you’ to her.
21 giugno 2026
Risposta di EZO
Hi Joyce,
Thank you so much for taking the time to share! 😊
This is truly lovely to read — we'll make sure she sees this.
We know EV charging and navigating the app has a bit of a learning curve, and helping our customers through it is exactly what great support looks like.
Happy charging!
Electric regards,
EZO Support Team.
Quality fast charger that usually…
Quality fast charger that usually available. It was busy when first checked but was free 30 minutes later
20 giugno 2026
Risposta di EZO
Hi Kevin,
Glad the charger was worth the 30 minute wait! 😄
Thanks for the patience and for the kind words — really appreciate it! ⚡
Electric regards,
EZO Support Team.
Slow to start a charge and a slow charger generally for the unit price
Charger took a few minutes to initiate as kept telling me it was "busy" after I plugged it into the car and wouldn't give me an option to start a charge. I persisted, but it took three attempts for the app to realise the charger was "busy" because it was actually me trying to use the thing! Fairly clunky app, and over priced unit prices for a relatively slow charger (maxed out at about 32kW). Prices match Ionity prices but Ionity provides 350kW DC chargers by comparison.
23 giugno 2026
Risposta di EZO
Hi Evan,
Thank you for taking the time to share your detailed feedback. ⚡
We appreciate your comments regarding the charging session initiation, app experience, charging speeds, and pricing. Feedback like yours is incredibly valuable as we continue to enhance both our app and charging network.
If you'd like us to take a closer look at the charging session you experienced, please feel free to contact our support team at support@ezo.ie with the location and approximate date and time of your session, and we'll be happy to investigate further.
Thank you again for helping us continue to improve our services.
Electric regards,
EZO Support Team.
App worked to download funds
App worked to download funds, also charger in Tullamore worked very well, Applegreen charger did not work!
22 giugno 2026
Risposta di EZO
Hi Enda,
Thanks for such lovely feedback!
Glad the app and Tullamore charger delivered 😊
Just to flag — Applegreen chargers are not part of our network, so any issues there would need to be directed to them directly.
If you ever need help finding a nearby EZO charger, don't hesitate to reach out to us at support@ezo.ie!
Electric regards,
EZO Support Team.
Very difficult to start charging
Very difficult to start charging, had to try multiple times on app before i was successful.
Also in hotel locations can be difficult to arrange disconnection of charger in time so i got excess charges.
20 giugno 2026
Risposta di EZO
Hi Andrew,
Thank you for the feedback and we're sorry to hear you had trouble getting started.
To make sure your next session goes smoothly, here's a quick step by step on how to start a charge through the app:
1- Log in
2- Open the map
3- Search for your location
4- Select the charge point
5- Choose the connector
6- Once the app shows “Initiate Charging,” plug in the cable
Regarding overstay fees, these are in place to ensure fair access to charging spots for all drivers and are always visible before starting a session under "Show Pricing".
To avoid any unexpected charges, it's always a good idea to plan your disconnection ahead of the time limit — particularly at hotel locations where it can be a bit trickier to get back to the car in time.
If you ever need help mid-session, our 24/7 helpline is always on hand at 01 254 4456 — don't hesitate to give us a call.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Samuel,
Thanks for leaving us a review :)
Quick connection and excellent service as usual — we'll take that! 🙌
Really appreciate it!
Electric regards,
EZO Support Team.
Charger was free & the Kw was mid 40s…
Charger was free & the Kw was mid 40s which is good for a 50kv charger!
19 giugno 2026
Risposta di EZO
Hi Paddy,
Thanks for the great feedback!
Available, reliable and performing well — that's what EZO is all about⚡
Electric regards,
EZO Support Team.
The experience is easy with the app
The experience is easy with the app. In fact, on this occasion, flawless!
23 giugno 2026
Risposta di EZO
Hi Brian,
Thank you so much for your review.
Flawless is our favourite word! 😄 Really glad the app delivered on this one.
Electric regards,
EZO Support Team.
Reliability
22 giugno 2026
Risposta di EZO
Hi Jesus,
Thanks for taking the time to share!
Reliability is everything when it comes to EV charging. Really glad we're delivering on that! 😊
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Eugene,
Thanks for taking the time to review us!
Simple, clear and easy — three words we love to hear! ⚡
Electric regards,
EZO Support Team.
Chargers not working properly in the…
Chargers not working properly in the Raddisson Red Galway which i booked as you had chargers there had to move my car to a different hotel where your chargers worked (Galmont) However i was charged 18 euro per night parking here when my own hotel was free really disappointed
15 giugno 2026
Risposta di EZO
Hi Gerard,
Thank you for sharing this — we're sorry to hear your stay didn't go as planned.
We'd like to take a closer look at what happened at the Radisson Red, as the chargers there are currently showing as operational on our end. Could you reach out to us at support@ezo.ie with the session details and the steps you took when trying to connect? That'll help us identify exactly what happened and make sure it doesn't happen again.
We really appreciate your patience in finding an alternative and hope we can get to the bottom of this for you.
Electric regards,
EZO Support Team.
Ezo works really well with the fob
Ezo works really well with the fob
I love the fast charge I can have my car charged within the hour
19 giugno 2026
Risposta di EZO
Hi Donna,
Fully charged within the hour, no hassle — now that's amazing! 🙌
Really glad the fob is working so well for you, thanks for sharing.
Electric regards,
EZO Support Team.
Really helpful customer care…
Really helpful customer care representative and rang me back when the call dropped.
23 giugno 2026
Risposta di EZO
Hi Kieron,
Thanks for taking the time to leave us a review! 😊
We'll absolutely make sure she knows. Going the extra mile for our customers is exactly the standard we hold ourselves to.
Electric regards,
EZO Support Team.
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