I have unfortunately just had to make a claim for a stolen bike and ETA we're great. Quick to respond, communicated clearly and - most importantly - were happy to pay what I was expecting. Thanks!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Leggi di più
L'azienda ha risposto
Really great experience claiming for a damaged bike from attempted theft. Really speedy and helpful responses, they went above and beyond to help me find a replacement bike and offer lots of discount... Leggi di più
L'azienda ha risposto
Easy to arrange ebike insurance and plenty of options to tailor it to cover my needs: theft, public liability. Competitive prices, good reviews and company ethos also influenced my decision to go with... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di assicurazioni
- anche in
- Azienda di assicurazioni per biciclette
- Azienda di assicurazioni per la mobilità
- Broker assicurativo
- Compagnia assicurativa
Scritti dall'azienda
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
ETA Insurance (ETA Services)
Scritti dall'azienda
- ETA Insurance
- The ETA offers carbon-neutral vehicle breakdown cover, bicycle and mobility scooter insurance products for the environmentally concerned consumer.
Informazioni di contatto
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Regno Unito
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to use website
Easy to use website, very straightforward and cheap
15 aprile 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for the positive feedback. We are here if you need us.
Excellent value for money
I think that eta breakdown represents excellent value for money.at twenty four pounds a year it's very affordable. I feel much better about riding my ebike knowing if I have a breakdown I won't have to ride a very heavy Ebike home.
15 aprile 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
This exactly why we launched Cycle Rescue as the UK's only breakdown recovery service for bikes over 30 years ago now: we didn't want the nagging worry of a breakdown stopping people from cycling. And as you say, heavy e-bikes bring with them an additional challenge. Thank you for choosing us and for taking the time to leave a review. We are here if you need us.
Risposta di ETA Insurance (ETA Services)
That's music to our ears. Thank you for your kind words and for taking the time to share your experience.
Mobility Scooter Insurance
Very Easy to do online and seems to be best value after searching
7 aprile 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for chooisng us and for taking the time to share your experience. We are here if you need us.
Superb
Superb! Ease of setting up policy. The policy itself, and the services included.
Just join if you have a bike.
30 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for taking the time to share your experieince and for such a glowing recommendation.
helpfull making my claim
helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.
27 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
We are very pleased to have been able to help. Thank you for leaving us a review and we remain at your service.
Risposta di ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We will pass your review to the team.
Callum was absolutely excellent and I…
Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!
15 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for sharing your experience. We will be sure to pass your kind words to Callum and the rest of the claims team.
Always good customer service
Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you
24 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for your kind words – we're always happy to help.
Very simple application process
Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.
19 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Got a puncture and had no tools with…
Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.
19 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thanks for taking the time to share your experience – it's a great example of exactly why we launched Cycle Rescue over 30 years ago.
Very easy website.
Very easy and clear, Im happy to have found good cover for my Mobi Scooters.
13 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thank you for choosing us and for taking the time to share your experience.
A number of my friends have used the…
A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.
3 marzo 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
You are very welcome. Thank you for taking the time to share your experience.
I only wanted the cycle rescue
I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!
25 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
...and don't forget the benefit of your partner not having to be on call! We'll be here 24/7 if you need us. Thank you for choosing Cycle Rescue and for taking the time to share your experience.
An easy website to navigate
An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.
24 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
We are very pleased to hear that. Thank you for choosing us and for taking the time to share your experience.
Easy process to set up.
24 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thanks for choosing us, and for taking the time to share your experience.
Easy to follow and check on cover…
Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.
19 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to give us feedback, which we will share with our website development team.
I was surprised how cheap the insurance…
I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA
18 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Fair price
Fair price, simple process, and adequate cover without expensive gimmicks.
10 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
You can't say fairer than that. Thank you for choosing us and for taking the time to share your experience.
Very quick to get me a human reply to a…
Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.
10 febbraio 2026
Non scritta su invito
Risposta di ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We're not a fan of chatbots - we'd always rather chat to our customers directly so we are pleased to hear you feel the same.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.