Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Product was exactly as shown in picture. It was simple to order and a very quick delivery. If I had one criticism, it would be to show the measurement from the floor base to the actual commode seat... Leggi di più
L'azienda ha risposto
This company has been brilliant. Easy to order, competitive prices, plenty of delivery updates and arrived within 48 hours. Wheelchair exactly as described and comfortable. I have been assured that it... Leggi di più
L'azienda ha risposto
Great service with supply and deliver. My new chair is really well made and is comfortable and stylish. I need a permanent commode and this chair has provided me with the convenience without the emb... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- Fornitore di attrezzature per disabili
- Attrezzature e forniture ospedaliere
- Fornitore di attrezzature per fisioterapia
- Negozio di sedie a rotelle
Scritti dall'azienda
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Informazioni di contatto
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Regno Unito
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Eccellente
5603 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect for our needs. A good, sturdy step
The step I ordered arrived in a few days. It was easy to assemble and is now in situ. It works well.
20 marzo 2026
Risposta di Essential Aids
Hi Mrs Clement - we're glad it reached you quickly and you found it easy to put together. Thanks for leaving a review.
Risposta di Essential Aids
We hope it works our well, Mrs Kempton. Thanks for your review.
Great and a bargain
Bought for a friend, found it really easy to order online and s bargain too. He is really happy, gave him his independence back.
20 marzo 2026
Risposta di Essential Aids
We're delighted he's getting on well with it, Diane. Thanks and please keep us in mind if you need anything else!
Risposta di Essential Aids
That's nice to read, Graeme - many thanks!
Risposta di Essential Aids
Thanks for your review, Jill - we're glad you're a satisfied customer!
My wife loves this colour
Hi , my wife had a stroke and needed a walking aid, and I found your website, and she fell in love with your pink walking crutch, and what a bargain, she loves it, thank you
24 marzo 2026
Risposta di Essential Aids
Thank you, Jason - we're delighted your wife likes the pink crutch!
Good service and value for money
24 marzo 2026
Risposta di Essential Aids
Thanks - please bear us in mind if you need anything else!
FAST DELIVERY
The order was delivered very quickly. It has not been used yet but was got for future use.
24 marzo 2026
Risposta di Essential Aids
Hi Stella - thanks for your positive feedback!
Risposta di Essential Aids
Thanks for leaving a review, Mr Knibbs.
Perching stool 
The price was very competitive,the product was delivered quickly, the item is of good quality.
18 marzo 2026
Risposta di Essential Aids
Many thanks, Mr McBrown, we appreciate your review.
Risposta di Essential Aids
That's great, Deb - thank you!
No problems.
My order was received on time and in good condition.
The young man was friendly and excellent attitude.
Thanks.
24 marzo 2026
Risposta di Essential Aids
Thanks - we're pleased everything went smoothly!
Very quick delivery
Very quick delivery (Next day) item is exactly as described and easy to put together. Website slighty cumbersome to use but otherwise fine
24 marzo 2026
Risposta di Essential Aids
Thanks for your feedback and we may contact you directly for more feedback about our website. A lot of work goes into making it as intuitive as possible, so we do like to find out the detail when customers flag any difficulties.
Cheap arrived quickly good quality
Cheap arrived quickly good quality. Only quibble was I would describe as brushed steel rather than chrome.
18 marzo 2026
Risposta di Essential Aids
Thanks for your comments, Stephen - we'll look at the finish of that product and see if it can be better described.
Risposta di Essential Aids
Thanks Vivien, that's nice to read.
They sell cheap rubbish at top prices
Just recieved a raised toilet seat.. what a load of rubbish whoever designed it must be from another planet it's terrible cost 30 pound wish I would never had bought it my old one is better in every way properly shaped it's made by a firm called Ashby it's just flat cannot be it photos did not show that complete rubbish thought it would be ok buying from sensual aids what a laugh never again waisted money ordered another 19 pound better cheaper essential aids give me a break just had a proper look and it's different to what I ordered I ordered one with a front grips this has none so this company that gets top reviews are proper robbers 🙏
24 marzo 2026
Non scritta su invito
Risposta di Essential Aids
Please accept our apologies. The Ashby raised toilet seats are renowned for their quality so we'll need to look into this in depth.
We'll contact you directly.
Risposta di Essential Aids
Hi Devane - many thanks for your feedback.
Risposta di Essential Aids
That's nice to read, Martin - thanks for taking the time to review us, it's appreciated!
Placed the order on 17th March 2026.
Placed the order on 17th March 2026.
The order has not arrived.
The order is not tracked.
constently ringing 01273 719 889 no anser just leave your name and number
The order has arrived.
They are looking into tracking.
Phones still busy
23 marzo 2026
Non scritta su invito
Risposta di Essential Aids
Just looking at your order and it was placed 17 March and delivered by Parcelforce on the morning of the 19th, signed for in your name, with a photo.
Tracking emails go out with all our orders so we'll look into why you didn't receive yours - it was sent from our end.
We'll contact you directly with the details. I'm sorry you haven't been able to get through to customer services by phone - the lines were very busy on Monday.
Update: we understand the item has been found and the situation resolved.
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