Terrible experience. Had to replace 2 heating mats after 2 years. Was obliged to get in an electrician who charged for it, then 3 months later it has blown out again. Appalling. I do not recommend thi... Leggi di più
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While it’s advertised as being able to dry 4 towels, and they do dry…eventually, (have to have it on all night) it looks absolutely ridiculous. We have normal weight and size bath towels, and its just... Leggi di più
L'azienda ha risposto
I really love the look and design of the Gordon Towel rails. However, after purchasing 2 for our new build we are a bit disappointed. We only hang two towels and you have to leave them on all night... Leggi di più
L'azienda ha risposto
My experience with their Eskimo Gordon towel dryer was great until it failed after only five months of use. Definitely not a robust design. I attempted to reach the company and they were n... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Eskimo engineers and manufactures the worlds best electric and hydronic designer radiators and heated towel warmers. All our stunning products are custom built and manufactured in the United Kingdom. Giving you the very best in quality, design and efficiency. Our designer Gordon towel warmer range embraces the way that most of us already hang or dry our towels. Plus its space-saving design is perfect for all bathrooms and shower rooms. Gordon vertical heated towel rail offers exceptionally low power consumption, so you can leave it on all year round. Lab testing shows Eskimo’s innovative design dries towels in a third of the time compared to traditional horizontal heated towel rails. Available in a variety of colour options and feature finishes, come and see Gordon flash drying towel warmer in action. CHALLENGE THE CONVENTIONAL. The Gordon heated towel rail’s vertical fins allow four large towels to be dried, three times quicker than a standard rail. Plus, it’s power-efficient, 100% recyclable and aesthetically-pleasing. Built for all bathrooms! Designed, engineered and made in the UK by Eskimo - Love making heat!
Informazioni di contatto
Home Innovations, 111 Cranbourne Road, 3199, Frankston, Australia
- 03 70181540
- hello@eskimoheat.com.au
- eskimoheat.com.au
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61 recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great product and customer service
Great customer service and ordering process.
We love the Eskimo Heat towel rail. Looks great in our clients bathroom, and most importantly they love it too.
28 luglio 2023
Risposta di Eskimo Heat
Thanks very much for your review of the Gordon towel warmer. So great to hear that the clients are loving their Gordon too!
Two thumbs up for Eskimo Heat
Eskimo Heat were great to deal with. They were very professional and helpful over the phone during my initial enquiry about the Gordon towel heater.
They advised of the delay in shipping soon after the point of sale and gave the option to change my mind. We definitely still wanted the product and were prepared to wait.
The Gordon heater arrived earlier than expected. It’s a beautiful addition to our new bathroom and has been getting a lot of interest from visitors as well as the tradies who worked on our renovations.
Thanks Eskimo Heat for a great experience and a unique product.
12 luglio 2023
Risposta di Eskimo Heat
Thank you for taking the time to review your experience. It's brilliant to know you are loving your Double Gordon towel warmer and that its a great addition to your new bathroom.
Got a family? Buy the bigger one
While it’s advertised as being able to dry 4 towels, and they do dry…eventually, (have to have it on all night) it looks absolutely ridiculous. We have normal weight and size bath towels, and its just this huge unsightly pile on the wall. Theres a reason they dont ever show what 4 towels look like in any of the pictures. Not to mention having the whole families towels all scrunched in together. Its a bit yuk. Pull one off and the next one falls… i can imagine it works well for 2 towels, but 4? No. I really wish we had have bought the larger one. Big and expensive disappointment with our new bathroom.
5 settembre 2023
Non scritta su invito
Risposta di Eskimo Heat
Thank you for taking the time to write a review of your experience. We are sorry to hear that your towel warmer has not met your expectations. Although the Gordon is designed to carry one towel on each fin, people have different results depending on the size and thickness of their towels used. The standard Gordon with 4 fins is also designed to be compact and space saving at 208mm wide. As the towels hang down the unit they do tend to fan out towards the bottom so they can overlap. We suggest the standard size Gordon is perfect in an ensuite, and the Double Gordon is best in a busy family bathroom situation. Please feel free to contact us at hello@eskimoheat.com.au if we can help improve your experience in any way.
Amazing customer service and follow up…
Amazing customer service and follow up service! Highly recommend! Stunning products x
13 marzo 2023
Risposta di Eskimo Heat
Brilliant! We hope you're getting much enjoyment and warmth from your Double Gordon towel warmer.
Risposta di Eskimo Heat
Thank you for the kind words. It's great to hear you love your Gordons!
Excellent product
prompt delivery, great product that both looks great and works very well!
24 gennaio 2023
Risposta di Eskimo Heat
Thank you for the great feedback. It's lovely to know that Gordon is bringing warmth to your bathroom!
Easy online ordering
Easy online ordering. Communication was great via email regarding availability and delivery
2 febbraio 2023
Risposta di Eskimo Heat
Thank you for taking the time to review your positive experience.
Great customer service
Great customer service. Super quick shipping. Excellent product - is working really well and looks great!
11 gennaio 2023
Risposta di Eskimo Heat
Thank you so much. We're thrilled you're loving Gordon in your bathroom!
Excellent customer service
We had an issue with the new unit which was rare and Tony had it sorted it immediately so great service.
2 marzo 2023
Risposta di Eskimo Heat
Thank you for the kind words. We always pride ourselves on giving great service when we're needed. All the best for many years of warm and dry towels with your Gordon towel warmer.
Good product...very effective to warm…
Good product...very effective to warm up towels
13 novembre 2022
Risposta di Eskimo Heat
Thank you for your review. It's great to hear you're loving life with Gordon!
Great service and communication
Great service and communication. After sales follow up was first rate.
9 dicembre 2022
Risposta di Eskimo Heat
Thank you. We really appreciate you taking the time to review your great experience with us.
Best performing and looking towel rail on the market!
When I found the product online I called the company for more info, the person I spoke to was really helpful, answered all my questions and arranged a quick delivery.
It's now been installed and looks fantastic and dries around 90% of the towel unlike other heaters.
22 gennaio 2023
Risposta di Eskimo Heat
Thank you for your awesome review. It's great to know you're loving Gordon!
Great communication and great product
17 novembre 2022
Risposta di Eskimo Heat
Thanks for your great review. It's fantastic to know you're loving warm and dry towels from your Gordon.
Turned up on time in good condition
15 gennaio 2023
Risposta di Eskimo Heat
Thanks so much for taking the time to write a review of your Gordon.
Follow up service when our delivery was…
Follow up service when our delivery was sent to the wrong place was awesome after sales service.
14 dicembre 2022
Risposta di Eskimo Heat
Thank you for taking the time to write a review. Wishing you many happy years of service from your Gordon towel warmer.
Quick freight and well packaged item.
5 ottobre 2022
Risposta di Eskimo Heat
Thank you for your review. We hope you have many years of lovely warm and dry towels with your Gordon towel warmer.
Risposta di Eskimo Heat
Thank you for your brilliant review. It's fantastic to know you are loving life with a Gordon towel warmer in it!
A very cool heated towel rail with a…
A very cool heated towel rail with a difference. It arrived just a couple of days after ordering online, and the personal backup and help with installation tips was brilliant. It works a treat
15 ottobre 2022
Risposta di Eskimo Heat
Hello Dianne. We love hearing about your great experience with the Gordon towel rail. Wishing you many years of enjoyment with lovely warm and dry towels!
Risposta di Eskimo Heat
Thank you for your great review. Wishing you many years of lovely warm and dry towels with your Gordon towel warmer.
I am very happy with the towel rail and…
I am very happy with the towel rail and the service I got from Tony over the phone was very helpful. I will recommend this product and company.
2 novembre 2022
Risposta di Eskimo Heat
Thanks so much for your generous recommendation of the Gordon towel warmer and Eskimo Heat. We know you'll enjoy many years of lovely warm and dry towels.
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