Elmhurst Energy Recensioni 

187
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ajay is super helpful. Such a great trainer, made me feel very comfortable, i could ask questions without feeling awkward or embarrassed. He explained complex matters in such a simple way. Looked forw... Leggi di più

Valutata 5 stelle su 5

Completed the OCDEA APEL course recently and Adrian Burr was our trainer. He explained things clearly and kept the sessions easy to follow, even for topics that could get a bit technical. Whenever any... Leggi di più

Valutata 5 stelle su 5

Just completed the Level 3 DEA course on line. It an excellent course both the trainer and Caroline my assessor know their stuff and were always really helpful. The assignments are straight forward an... Leggi di più

Valutata 1 stelle su 5

An assessor came to my property aim to produce a current EPC. She seemed flustered and unsure, even looked in fridge and freezer in kitchen. Now I see 7 weeks later my EPC rating on government websi... Leggi di più

Dettagli dell'azienda

  1. Centro di formazione

Scritti dall'azienda

Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(187)

132 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have just completed my five day…

I have just completed my five day training as DEA. I am completely new to this training, and at first the portfolio work felt most overwhelming. But with the help of my assessor, AJAY, the whole process became so much easier. His patience, clear explanations and supportive approach made such a huge difference. AJAY took time to guide me through anything I was unsure about. I am truly grateful for his support. Anne*

8 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid any assesors connected with this…

Avoid any assesors connected with this company. They defend assesors that are not doing their job correctly. One told me to get another assessment which I did so that two assessments i paid for. Then they allowed him to change his rating because I complained. You shouldn't have to fight to get the correct rating. Im going to contact the government about this because it is wrong on many levels.
**20/5 Your response is like the kid who was 'dealing' with my complaint, who clearly needs retraining. Gaslighting is a form of abuse. You and your childlike employees need to think about how you speak to people, for a start you need to FULLY Understand the argument which you do not.

7 maggio 2026
Non scritta su invito
Logo di Elmhurst Energy

Risposta di Elmhurst Energy

Thank you for bringing the above to our attention and we’re sorry to hear you were unhappy with your experience.

We have looked into the matter further and can confirm your complaint is still open and we are currently awaiting your response to our correspondence sent on 8th May regarding the scenario outlined above. If you have not received this email or are unable to locate it, please contact our Complaints Team at complaints@elmhurstenergy.co.uk, and they will be happy to assist.

Kind regards,
Elmhurst Energy

Valutata 5 stelle su 5

Great Experience

Just completed this course and exam and highly recommend, the whole process from payment to completion was on point. Prior to signing up I spoke to an advisor about the course and their help and advice was flawless.

30 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Elmhurst DEA Training

The DEA training with Elmhurst was very useful. They gave me everything I needed to complete the course. Thfoughout the case studies (completing energy reports on properties) my assesor Caroline gave me excellent feedback which helped me with any details I may have missed.

17 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

DEA Course Review - Amazing Assessor Ajay

The course was really good and straightforward, and I found the whole process easy to follow. Ajay, my assessor, was absolutely amazing — he helped me a lot throughout and always made things clear. His support made a big difference to my confidence and understanding.

ZOHAIB

27 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently completed my DEA training…

I recently completed my DEA training with Elmhurst, and I had a very positive experience. The course was well-structured, clear, and practical, making it easy to understand the key concepts.

The support from the team was also excellent — they were responsive and helpful whenever I had questions.

I would definitely recommend Elmhurst to anyone looking to start or develop their career as a Domestic Energy Assessor.

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great team at Elmhurst

I went to Elmhurst back in 2018 to do a in person course to become a On Construction Energy Assessor and over the 2 days they were amazing. I am still with them today and carrying out training throughout the years to keep on top of new regulations. The team are great and provide excellent courses. I highly recommend them.

7 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great learning experience with clear support

I had a very positive experience completing my training with Elmhurst. The course content was well structured and clear, making it easy to follow. The feedback I received was very helpful. Overall, it was a smooth and supportive learning experience.

20 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

ABBE Level 3 DEA

Just completed 3 days on line DEA training led by Caroline P and found it great. Caroline really knows her stuff, she was very understanding and helped all of us through the process. Still going through completing the portofolio, having Denise as asessor. This is going well so far, amazing experience, great knoledge, could not recommend Elmhurst enough. Very professional, well settled in the EPC world, thank you Caroline, Denise and Elmhurst

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolute rubbish

The EPC carried out must have been done in the dark, blindfolded and from the office as the rating given was made up of assumed ratings, the house was full of damp and mold and the floor collapsed and the roof leaked. The heating had to be on 24/7 or the windows would freeze on the inside, snow melted quickly off the assumed insulated roof. If you have an EPC with this lot I would suggest you take it with a pinch of salt. VERY VERY DISAPPOINTING service

1 ottobre 2025
Non scritta su invito
Logo di Elmhurst Energy

Risposta di Elmhurst Energy

Thank you for sharing your experience with us and we are sorry to hear about the issues you have encountered.

We would like to clarify that Elmhurst Energy does not directly conduct Energy Performance Certificate (EPC) assessments. These assessments are carried out by accredited members, who complete work independently. Elmhurst provides them with support, training, and software to ensure they can perform their duties effectively.

If you have concerns about an EPC assessment or assessor, we recommend contacting the assessor directly, in the first instance. If your issue is not resolved we suggest then following our official complaints procedure which can be found on our website. This includes completing an online form with all the details of your complaint so we can investigate this further.

We understand your frustration and are committed to ensuring that all assessments are conducted fairly and accurately. Thank you for bringing this matter to our attention.

Valutata 5 stelle su 5

Elmhurst Experts

Fantastic service!!! EVERYONE in the non domestic team are efficient, professional, and very helpful with their depth of knowledge.
When you are in the middle of an assessment or on site, you get through quickly and receive the answers you require.

Well done!! keep it up

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent rdsap software – reliable and easy to use

I’ve been using Elmhurst for my EPC service and I’m very happy with the overall experience. The software is straightforward, reliable, and works exactly as expected. Creating EPC certificates is quick and efficient, which really helps streamline my workflow.

The system is user-friendly and doesn’t feel complicated, even when handling multiple reports. Everything runs smoothly, and I haven’t experienced any major issues. It’s clear that the platform is designed with assessors in mind.

Overall, it’s a great tool for anyone working in EPC services. I would definitely recommend Elmhurst to others looking for dependable and efficient software.

29 marzo 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più