Elleslondon Recensioni 

35
•
TrustScore 2 su 5

1,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I am waiting for a reply to my email sent at the time of order 1939. I inadvertently ordered two of the same jackets due to a discount pop up and my credit card company not notifying me of payment. I... Leggi di più

Valutata 1 stelle su 5

zero stars, they are 100% scammers. They operate by delivering extremely poor quality items and then processing partial refunds. It is challenging to dispute the transaction via your bank as you would... Leggi di più

Valutata 1 stelle su 5

Awful DO NOT BUY ANYTHING FROM THIS WEBSITE quality is shocking Not what is on their website at all. They're not based in London They're in China and you can't return items unless at your own cos... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 3% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(35)

35 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Just got my supposed wool/cashmere…

Just got my supposed wool/cashmere jumper. Appalling quality. I should have known better. Too good to be true. This website is a scam , pictures are very good but don’t expect this will be the ordered garment. I shall not bother to return it as from previous reviews they don’t make it easy. Just remember it is a scam website, do not but anythng from it!!!!

21 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM SCAM!

SCAM SCAM!! Please do not order from here. Items are nothing like photos. In fact I would take the dress that came for free let alone pay the £50 I paid for it.. literally cheapest material you could find, ordered an S looks like a literal potato sack..except that a potato sack is made out of higher quality material..this company makes a bad Temu purchase look like a Gucci find. The dress was one of the most offensive looking things I have seen in a while..puts catfishing to a new level. And even though their return address on the delivery package gives an uk address they want YOU to return it to china tracked delivery. Would have given 0 stars but wasn’t an option.

17 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Falsely Advertised Item.

Item ordered,took a month to arrive, appauling quality, not remotely as described or the images provided.

Refused to provide a returns label and offered a 10% discount.

Absolutely not adequate.. I still need to go a buy waterproof yard boots..

Use at your own peril.

21 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Email doesn't exist !!!

I have just tried to send the email below but guess what, I went nowhere!!! I await their reply to a messaging serviced now .......... Email :-

I have just ordered a pink top but a pop up button showed a discount so when I clicked on that, I ended up buying the same top twice! I have seen in your reviews that this has happened to other peope as well! I would like to cancel the order, or you discount one of the tops right away. I have informed my bank and they will start a dispute if you do not cancel the order or refund one of the tops. I do NOT want to have to pay shipping cost to return a top back to China. The name of your firm suggests you are in London not China. This is completely missleading!

Please get back to me as soon as possible.

20 settembre 2026
Non scritta su invito
Valutata 2 stelle su 5

Although my jacket was described as…

Although my jacket was described as leather , label inside say otherwise saying exterior is PU which is faux leather , it looks it to , it’s actually advertised elsewhere at under £20 about what it’s worth , also two week wait , from a company that states London , I’m thinking china .

18 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from them

Do not buy from them, I'm in the UK, ordered some items, the size guide is completely wrong, the items were much smaller than stated, will only refund if I cover costs to ship to china and cover custom fees or have a 10% refund.

15 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Wouldn’t recommend this retailer

Ordered an item on 4 September and received message on 7 September stating item has been dispatched. It’s now been a week and I still haven’t received the item. Contacted customer service and they simply said it’s on route. The tracking information seems to still suggest it’s on route.

4 settembre 2026
Non scritta su invito
Valutata 3 stelle su 5

I am waiting for a reply to my email…

I am waiting for a reply to my email sent at the time of order 1939. I inadvertently ordered two of the same jackets due to a discount pop up and my credit card company not notifying me of payment. I asked you cancel one of the jackets and refund the discounted price. Please don’t burden me with return costs when I’ve given plenty of notice

8 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

This website is a SCAM

This website is a SCAM. The clothes come from china and aren’t worth paying even £1 let alone the prices charged.

The items look nothing like advertised. The material is cheap. The fitting is basic with no shape.

AVOID!!!

Any positive reviews are clearly false!

10 settembre 2026
Non scritta su invito
Valutata 2 stelle su 5

Returns at your own cost to China !

Please be aware that if you need to return anything, you are liable for the postage cots to their return hub in China !

17 agosto 2026
Non scritta su invito
Logo di Elleslondon

Risposta di Elleslondon

We’re sorry for the inconvenience. Our return policy outlines the return location and applicable shipping costs, and we’re always happy to assist with the process.

Valutata 3 stelle su 5

The clothing works perfectly for both

The clothing works perfectly for both casual outings and special occasions. I appreciate how easy it is to create complete outfits.

6 giugno 2026
Non scritta su invito
Logo di Elleslondon

Risposta di Elleslondon

Thank you! We’re so glad you find our pieces versatile and easy to style.

Valutata 3 stelle su 5

Ordering was simple and the products

Ordering was simple and the products arrived beautifully packaged. Every item looked exactly like the photos online.

5 giugno 2026
Non scritta su invito
Logo di Elleslondon

Risposta di Elleslondon

Thank you for your lovely review! We’re so happy you enjoyed your shopping experience and loved your items.

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